HT1689 I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

Hi, Nselkhatib.
You can report a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this movie by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

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HT1498 I have rented several movies from iTunes on my iPad, just bought apple tv, can I watch the rented movies from my iPad on the tv ?

I have an iPad and have rent several movies from iTunes, I have just bought apple tv, why can't I watch my rented movies on the tv, my home share is activated ? Have I just wasted £99 ?

Hi,
Yes, start the movie on your iPad and tap on the AirPlay icon and chose AppleTV from the list.
You can't "transfert" your rental to your AppleTV but you can stream it using AirPlay.

It's the first time I've bought a movie from iTunes on my PC and it gives me glitches the enire movie aswell as the voices don't match the picture?

I got a new PC. I have an iTunes account on my iPod as well but I set it up properly on here as well this is a Pavilion HP G6 it has windows 8. I dowloaded iTunes onit, it works fine. I bought "We're the Millers" today on iTunes and it gets me upset I can't watch it. Every time I play it it glitches. After the first sevral glitches the voice loses the picture; the character on the screen isn't saying the right words at the right time. I waited till it was fully down loaded and I restarted my labtop twice to see if the was the cause. It was not and and I getting up set I paid $13 for a HD movie that isn't even a movie; someone please help!

"Bought a movie from iTunes which as gone into my videos file and I am trying to watch it on my computer. "
But you can't? Does it show up in iTunes?
"have iTunes on my pc but even after transferring files and syncing the video still won't show on the pc"
Transferring from/to where?
How are you transferring?

I bought two movies from itunes on my Ipad. And it just says waiting on downloads?

I bought two movies from itunes on my Ipad. And it just says waiting on downloads?

With files as large as movies can be - make sure that you have ample storage capacity available on your iPad in order for the movies to download.
You can try restarting the iPad and see if the downloads will resume as well, or launch iTunes on you computer and go to Store>Check for Available Downloads, and download the movie to iTunes and then sync the movies to the iPad.
Make sure that you are signed into the correct account on your iPad - Settings>Store>Apple ID.

HT1725 I have rented ten movies from iTunes and they claim to have been downloaded but they all seems not to have been downloaded properly because they all stop after playing for just a minute or two. What do I do?

I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank

Does this happen quite often?

I have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

Maybe it is in the Purchased category of iTunes,
Try going there

I bought a movie from iTunes on my Mac and it is not showing up on my AppleTV purchased movies. Is there a way to get this to sync?

I bought a movie from iTunes on my new macbook pro and it is not showing up on my AppleTV, any ideas?

Sign out of the Apple ID on the ATV and sign back in.

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I have downloaded 2 movies from itunes to my ipad, but they are not showing up on itunes. where are they? how can i find them?

I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?

Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app.

Is there a way once I have brought a movie from iTunes on my iPad to download it onto my laptop.

Is there a way once I have brought a movie from iTunes on my iPad to download it onto my laptop

You should in future download to iTune (computer) and sync to iPad.

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.

HT204370 I just bought Frozen movie from iTunes. it is on my iPad. Can I hook iPad directly to out tv to watch it on tv?

I just bought Frozen movie from iTunes. It is on my iPad. Can I hook it directly to my tv to watch it on tv?

You own it but you don't own the copyright.
Copying movies in iTunes is not permitted.

HT1491 i am trying to purchase an application from ITUNES since few days ,each time i try to buy, i get a message saying that, this product is locked, bearing in mind that previously i have bought many applications from ITUNES

hello,
i am trying to purchase an application from ITUNES store since few days, each time i try to buy it i get a message saying this product is locked, bearing in mind taht i have bought many applications from ITUNES store for teh past few years.
can you help me please?

http://www.apple.com/support/itunes/contact/
Contact iTunes and ask them. This is just a user to user forum so no one here has any ability to answer your questions with anything but a guess.

HT1349 I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know!

I have suddenly lost the whole of my iTunes library, with the exception of music that I have bought and downloaded from iTunes Store. It was all there yesterday and I haven't altered anything, as far as I know! I hope it's something quite simple?
Apologies, but none of the communities listed seems to fit this question - so I'm taking pot luck!

For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
For your own music that you've copied, then if you haven't got a backup on, for example, external drives or CDs/DVDs then you could see if any of the utilities mentioned in this old post still exist and work

I bought a movie from itunes how do i watch it on my xbox 360 or tv

I bought a movie from itunes and i want to watch it on my xbox 360 or my tv. Is there anyway that i can watch it on my xbox 360 or tv with an app i can buy.

No on the Xbox, yes on tv.
Buy the appropriate cables.
http://store.apple.com/us/browse/home/shop_ipad/ipad_accessories/cables_docks

HT1689 I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

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