HT1689 I have charges on my bank statement from Itunes that I did not purchase...how can I fix this???
I have 2 separate charges for $20 each on my bank statement from Itunes. In my purchase history - it isn't showing up. How do I get reimbursed for these charges?
You should contact Apple. If the purchase is not in your iTunes history should not be difficoult to get reimbursed.
For maximum safety I whould also change my passowrd.
Similar Messages
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I tried calling the number on my bank statement and that number just referred me to the iTunes website. No help at all. Any way I can get a phone number to call a live person?
For billing issues you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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TS1424 have charges from itunes that i did not purchase
I have charges on my bank account from itunes but i did not purchse these items.
Does anybody else have access to your account and/or your computer/device ? If not thenyou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I need to speak to a person on the phone. I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges. His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening. I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit. Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card. Something is very messed up!!!! Amhit said he would get me a credit and call me the next day...surprise he never called. I NEED HELP!!!!!!!!!!!!
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have been receiving billings / charges from itunes that i did not purchased.
i received several billings / charges to my account that i did not purchased from itunes. how can i make a formal report / complaint to itunes store?
The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards. -
I have charges madero my bank account that I did not make. How can I speak to a live person? I show nothing on my account as purchased. The purchase on bank account says itunes store purchase. I think someone hacked my account. Any help?
Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.
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Since I have added music to my new iphones ipod, none of my other apps will open. What do i do to fix this??
Try downloading any free app to resync your iTunes account.
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Hi I have numerous charges on my bank account from iTunes that I didn't authorize.
I have numerous charges on my bank statement from iTunes that I did not authorize
There have been a lot of people with similar problems and there are several threads about this. This is a link to one of them. After you do what Kurt suggested, you should probably also contact the iTune Store Customer Service and change any information about your bank account and or credit cards which you may have on you iTunes account also. Good luck in straightening this out.
laverne's mom -
I have a iphone 4s, it died and has been on the charger for the last two days and still wont turn on. How can i fix this???? condition of phone is not the best and was having issues staying charged to begin with but never NOT came back on. I've tried the holding of the home and power button but still nothing
iOS: Not responding or does not turn on - Apple Support
try this but maybe terminal if no result -
Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget. -
speaker on phone calls will not work, how can I fix this? I have already done system restart and reset to manufature default. I also have no voice with Safari or any other apps including music!
If your speaker is broken, then you may need to get a repair done.
Are you unable to hear anything at all, or is it just one speaker in particular?
If it is just one speaker, where's it located? -
I have a problem with my ipad. Before I can make online documentation but when I updated my iOS, I can no longer make notes. How can I fix this?
What does "online documentation" mean exactly? Are you using the Notes app to try to create notes in iCloud, for example?
If so, that should still work in iOS 7.1.
If not, please tell us specific symptoms of what is (or is not) happening. -
HT1491 i have a charge from itunes that i did not authorize
i have an itunes charge on my account that i did not authorize how do i contact someone for help?
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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HT1933 i was charged twice for a "in app purchase" how can i fix this?
i wanted to take advantage of the Fitstar June sale event, so i went ahead and purchased the "get lean" program which was $7.99 coming out to be $8.65 with tax. Today i noticed that i was charged twice for the exact same app. How can i fix this?
Contact the iTunes Store staff, or the application's creator, or if the purchase was charged to a credit card, dispute the charge.
(113091) -
When my contacts use to send me picture messages they use to automatically download or if not when I hit download they downloaded,but lately they won't download. How can I fix this? I have a samsung galaxy legend.
April2014 Let's get your pictures downloaded! Do you have data enabled on your phone? Or do you have wifi turned on?
Sheritah_vzw
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