HT1689 I have had 3 amounts deducted from my credit card in the last 3 days, I don't know what it's for and can't find anything on my account history, can't get a real person in apple to talk to !

3 amounts deducted from my credit card by I tunes E, don't know what they are for, not showing on history also no e mail receipt,
I haven't knowingly bought anything, any ideas what this could be ?

You haven't made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge of $1, or the approximate equivalent in your country's currency, may be applied to check that the details are correct and valid, but which should disappear within a few days) then you can contact iTunes Support via this page and ask if they can help identify what they are from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem?

Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help

If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

Have a look at this link
http://support.apple.com/kb/ht2727

HT201359 I'm trying to set up my purchase account, but it keeps asking me about an iTunes code I have to feel in but I don't know what is that code and where do I get it?

I'm trying to set up my purchase account, but it keeps asking me about an iTunes code I have to feel in but I don't know what is that code and where do I get it?

THe iTunes gift code is an optional field, you don't have to fill it in - gift cards are an alternative method of paying for iTunes content, but as they are not available inall countries (and they are country-specific, they can only be used in the country in which they were issued), you may not be able to fill it in anyway. If they are available in your country then you might be able to buy cards from Apple, supermarkets, electrical stores etc
If you have a credit card then you can use that as your payment method instead. Otherwise there are instrutions on this page for how to create a new account without giving a credit card number (it won't with existing, or partially created, accounts) : http://support.apple.com/kb/HT2534

I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.

HT5622 I think my granddaughter bought a $3.99 app after I put the password in for a free app. How can I find out what she purchased? Can I get credit for it? I just got an email from my credit card confirming the purchase.

I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?

The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future?

I have completely lost my safari. I was getting an error and I lost the address bar. I tried to fix it by changing the home page on the preferences. I don't know what to put in the home page now. How do I get safari back?

I have completely lost my safari. I was getting an error and I lost the address bar. I tried to fix it by changing the home page on the preferences. I don't know what to put in the home page now. How do I get safari back?

I tried editing my first post but couldn't get there...
If you can open Safari go to the top of your screen, click Safari / Preferences then select the General stab. You can type in the web address for your Home page there.

HT3702 why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

why do i have a $1.00 charge from Itunes on my credit card. The last app was free.

http://support.apple.com/kb/ht3702

I have an Apple charge on my credit card and don't know what it is for?

i Have a charge on my credit card and don't know what it is for. How can I find out?

You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
Or you can view the last 90 days purchases on a browser via http://reportaproblem.apple.com
If it's for $1 or approximate local equivalent then have you changed the card details on your account ? If you have then it's likely to be a temporary store holding charge : iTunes Store & Mac App Store: About payment card authorization holds - Apple Support.

HT5037 Can someone please help me recover my pictures from iPhoto? I upgraded to the newest version of iPhoto and now I can't get to my pictures. I even downloaded the upgraded but I don't know what to do next.

I recently upgraded to the newest version of iPhoto. I used to have version 7, I believe. Now that I have updated I can no longer see my pictures. I downloaded the upgrader but I don't know what to do next. Please help!

Go to your Applications/ Utilities folder. Finder the upgrader app. Double click it to run it.

TS3988 My credit card was charged about $100 for 8 different transactions. Five were for 9.90. These dates are Aug. 6, 7, 28 and 29. I have not ordered anything and don't know what they are for.

My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password

My macbook turns on to a grey screen with a folder in the middle of the screen. I don't know what to do to get it to turn on...

My macbook turns on to a grey screen with a folder in the middle of the screen. I don't know what to do to get it to turn on...
This has never happened. I have tried to do the command-option-p-r trick and that didn't work. HELP

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That willforce your MacBook to boot from the install DVD in the optical drive.
Once it has finished booting and you Choose Your Language and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIME

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....

These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?

The screen resolution in 1920x1200 dropped on my MacBook Pro 17". Seems like I have not the same pixels. There are also vertical, thin lines on the screen. Makes the screen look milky. Anybody knows what's going on and how to fix it?

The screen resolution in 1920x1200 dropped on my MacBook Pro 17". Seems like I have not the same pixels. There are also vertical, thin lines on the screen. Makes the screen look milky. Anybody knows what's going on and how to fix it?

Take it to an Apple Store or other service provider for testing.

Why do I only see grayscale values when I add color from color picker? This happens occasionally, but I don't know what triggers it.

Why do I only see grayscale values when I add color from color picker? This happens occasionally, but I don't know what triggers it.

We can't know. You have not provided any system information, not told us what version of AE, details about your artwork, color management and whatnot.
Mylenium

HT1689 I have had 3 amounts deducted from my credit card in the last 3 days, I don't know what it's for and can't find anything on my account history, can't get a real person in apple to talk to !

Similar Messages

Maybe you are looking for