HT1689 I purchased an album on iTunes & the songs were downloaded but only 1/2 of each song plays

I have purchased a couple of albums on iTunes for my iPod touch and when I play them both on my computer and on my device, some of the songs get cut off 1/2 way through the song and it automatically skips to the next song. Is there any way that I can get these missing song pieces from an iTunes purchased download

Delete them and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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HT1725 itunes says the song is downloaded but, only half of it is there. How do i get the whole song?

I just tried to download a song I purchased and only half the song is there. when I go back to the itunes store it says the dowload is complete.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

ITunes "uploads" music to iPod, but only loads one or two songs

Hey, I've got somewhat of a problem on my hands.
Whenever I attempt to update my iPod with all the songs in my iTunes library (I restored my iPod recently, losing all of the songs on it), it'll update like nothing was wrong. This will continue for a while, but mid-way through the song upload process, the loading will stop and I'll get a "iPod update complete" message. When I look at my iPod, it will only show one or two new songs have been uploaded onto it.
What can I do to fix this?
Windows XP

hmmmm. do you have any other USB 2.0 peripherals plugged in to the PC?
if so, try (experimentally) disconnecting them prior to a sync. (sometimes power drain through one port can affect an ipod connection on a different port.)
any improvement in sync performance if you try that?
love, b

I purchased an album from itune, it's downloading the 5th of 7 songs and its stuck there for the last hour or so. how do i solve this. internet connection is good

HELP. i just purchased a couple of albums from itunes. It's downloading but got stuck on the 5th song of album 1. internet connection's good. it says that the file being loaded is an MPEG-4 audiofile. what could be the problem? what can i do about it? can i skip this particular file to download the rest?

If you're stuck on the part of the process where it says "Processing File" you're not alone.
I downloaded an entire album, and two songs were stuck on "processing file".
I'm pretty sure it's a problem on their end.
What's worse is that I couldn't even restart my computer normally - I had to hold down the power button for 5 seconds and force shut down everything.

Sunday, I downloaded iTunes app on to my new PC. Songs purchased over the years were present but all of the albums I loaded from CD's are not present. How do I resore my iTunes account with all of my albums, playlists, etc.?

Sunday, I downloaded iTunes app on to my new PC. Songs purchased over the years were present but all of the albums I loaded from CD's are not present. How do I resore my iTunes account with all of my albums, playlists, etc.? I have not attempted to sysnch my IPod Nano with the new software.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

I purchased an album on iTunes on my computer, and one of the songs will not play. Itunes says that I need to authorize my computer to play it, but it is authorized. What do i do?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod

I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace. How do I synch my iPod so that I can download the two albums from iTunes onto my iPod. Thank you from [email protected] in Oviedo, FL

In iTunes sign out of your daughters Apple ID and sign in with your own.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

I purchased an album on iTunes - Magna Carta - On July 9th. The album is all grey in My Music and I cannot play anything. I have the reciept however I don't know how to address the issue.... I have since bought music and it downloaded fine.

Hey kaliapple,
Thanks for the question. First, you can try deleting and redownloading the purchase by following along with this:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If that doesn't resolve the issue, then you can read how to report an issue with your purchase here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
David

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock

I purchased an album from itunes.2 of the track only partly downloaded,itunes have since sent me the tracks again but they wont sinc with ch

i purchased an album from itunes,2 of the tracks only partly downloaded.itunes have since sent me the tracks again but they wont sinc with my ipod,which still has the defective tracks on it.any help would be great.

First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
For info on restoring and iPod, see this:
Restoring iPod to factory settings
Also, check out the possible solutions in this article, and see if it helps with your issue:
iPod doesn't play purchased content from the iTunes Store
-Kylene

HT204053 I purchased an album on iTune, I got the receipt but 3 weeks later the album is gone. How can I find it on my iPad or laptop?

I nned some support or help.
I purchased an album on iTune, I got the receipt but 3 weeks later the album is gone. How can I find it on my iPad or laptop?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.

TS1424 i purchased a album in itunes and was not aware that it was editied and would like to know if its possible to have it reversed so that i can get the explicited deluxe copy album was self made vol 2

i purchased a album on itunes off of my phone self made vol2 was not aware that it was editied because it didnt state it in the album name and then realized it said it on the album cover would like to know if there is anyway to have that reveresed so that i can have the explicit verison it was also the deluxe edition

Unfortunately there are not refunds.
Apple states that all sales are final.

HT1689 I purchased an album on iTunes & the songs were downloaded but only 1/2 of each song plays

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