HT1689 I try buying a song today and it said my credit card was declined why please help me ?
I try buying a song today and it said my credit card was declined why ?and I've been buying songs
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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When trying to buy a song a message tells me the Credit card feature is not working at this time but this has been going on for 4 days now. How can I fix this?
turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them
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Alright, I put my credit card information into my iPod and a few weeks later my iPod. My iPod said my credit card was not valid and I am not able to download or update apps
If you know the payment method is valid then all you can do is contact iTunes:
Apple - Support - iTunes - Contact Us -
at first my credit card was valid and then when i purchase something my credit card was decline. how can i solve this? anyone?
Accepted form of payment
http://support.apple.com/kb/HT5552 -
I have a gift card that I have not been able to use. I am told I have $12.42 in my account, but don't know how to access it. When I try to download a song, I am referred to my credit card. How do I use my gift card?
Also, there are two downloads in my account that I can not delete. I did not order them and do not know how they got in my account. I think they are SciFi TV programs. How do I get rid of them?
Hope you can help. I have used itune gift cards before and never had trouble. Thanks for your help.Are you perhaps trying to buy a gift for someone else? If so, then you can only pay for a gift via a credit card. Or is it just asking you to update/confirm your billing details? If so, that's a normal security precaution. Just make sure your credit card information is correct and it should then deduct the purchase from your credit balance.
Regards. -
To Whom It May Concern:
I bought a Mastercard Giftcard for $50 the other day. It was only because the games needed updating before I could play them again, and my card on file had expired.
I kept getting a message stating the the card was declined. Also, it kept telling me to try to put in another card, or different form of payment.
I tried several times to get the MC to go through, and it didn't. It was not even showing that the card info even updated!
When I went to check the amount of the giftcard, there were 4 pending charges of $10.89 on it.
How do I get this money back? Please let me know as soon as possible.
Sincerely,
Queenie from TexasI did but that was from a month before, I want pics I took after that backup time. It deleted without my consent like this is not cool. I had recent pics from my trip.
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I have redeemed my iTunes card every time I click to buy a song it goes to a credit card screen. Plz help I've tried everthing
Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
i waited to make sure i had the credit to purchase some songs and then got an email for the charges to my credit card, so i waited onother day and purchased another song and i see i got charged again for it on my credit card and my itunes account still has all the credit i started off with it, what is going on?
http://www.apple.com/support/itunes/contact/
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Computer and ipod crashed. not all music was backed up. please help!
Ok so both my computer and ipod crashed in the same week. I was able to fix my ipod but had to wipe all the music off of it. I lost all my itunes files on the computer and not all of my music was backed up. I know that's really bad, and I should back up all of my music but I got lazy. Which again is a bad thing! Sorry! But is there anyway to re-download purchases that I made? Someone please help me.
You can change the email address of one's appleID...
I'd recommend changing moms email to yours to get a good backup on the Mac
Then switch mom's back to hers
Then change your account to the same email you used.
I've done something similar when I needed to update my Apple account (one ID changing email addresses and phone) -
i just purchase an ipad2 yesterday when i tried to download some apps it kept giving me this error1004 msg. i tried to reset everything still the same msg. I even reset my account credit card still the same. I already talk to ipad support she does have clue either.
There's advice on the 1004 in the following document:
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
whenever I wish to download a song from any website, the browser starts playing the song in its own window instead of downloading it. The moment I click the download button, the page goes completely blank and song play starts-in. I also disable all the
"media player ACTION as ALWAYS ASK in OPTION->APPLICATION window in TOOLS menu" but it didn't work. please guide me through.Hello to _emorrr
Check out the first article to give you some suggestions to resolve issues with installing the latest versions of iTunes. If you need to remove iTunes, check out the second article as it will give you the order to remove it and other associated software.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G. -
I have a different apple ID and password and now I am unable to sync my apps to my new iPhone. How can I retrieve some of the apps that I purchased using the old ID?
Go to Settings>Store (or iTunes and Appl Store) and sign out and sign back in. If problem go to Settings>iCloud and make sure you are signed into the new iCloud account. You may have to create a new iCloud account.
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How do you use your iTunes card after you have redeemed it. I have entered my redeem code and my balance is $20.00 but when I go to buy a song it asks me for my credit card details...?!
If you set up an Apple ID already and didn't enter credit card details because you were planning on using gift cards only, you probably set up the account incorrectly. If this is the case, you will have to enter the credit card details even if you want to use only gift cards and download free content only. Yoy will not have to use the card, but you can't use the ID without entering the card details now. You may be able to remove the card as well after the card is verified for use by Apple by editing your account details.
There is a very specific manner in which you have to set up an ID without using a credit card. You can read about it here.
http://support.apple.com/kb/HT2534
See this about changing iTunes account information.
http://support.apple.com/kb/ht1918
If you decide to create a new ID now, you will new another email address as wel, because the email address that you are currently using will already be associated with the ID that you just set up.
I am making certain assumptions here and reading between the lines of your post, so if I am guessing incorrectly, post back with more details. -
Ipod froze, and now it wont turn on!!! please help!
Hi. Ocasionally my ipod freezes, so i have to wait untill my ipod dies, and recharge it. One day it froze, and while it was frozen i decided to charge it, and now it wont turn on. I tried everything; i held buttons, i flicked the hold button, and nothing is seeming to work. I just bought over $20 worth of new songs.. and im really upset my ipod isnt working. Please help me.
-Amanda.you seriously just helped me out TONS!!!! Thank you
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