HT1689 iTunes refund???

Can you get your money back on a movie that never finished downloading?

You can try contacting the itunes store support. Just click "Support" up tehre on the right. Just before the search box.

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I've purchased two movie rentals on itunes, but couldn't download them into my Mac because I have no disk room available, can itunes refund my rental fee?

I've purchased two movie rentals on itunes, but couldn't download them into my Mac because I have no disk room available, can itunes refund my rental fee?

report an issue with your purchase
http://support.apple.com/kb/HT1933
or contact itunes support
http://www.apple.com/support/itunes/contact

ITunes refunded money but didn't take back license of album

I am really confused. My little sister download an album from iTunes mistakenly, and when I reported the problem, iTunes refunded my money. But they didn't take back the license of the album my sister mistakenly purchased! I know it's beneficial to me, but don't they take back the albums after they've refunded your money? I'm really confused. I love Apple, and I just don't like cheating them you know. Anyway, any answer to my question will be very much appreciated!

There's no way they can "take back" the tracks since they can't reach into your device to erase them, though they can remove the ability for you to re-download the tracks in the future. You're on your honor to delete the refunded tracks from your devices.
Regards.

Itunes refund did not work

I bought a music album for $15.99 on iTunes using a gift card accidentally and iTunes sent me an email saying that they refunded it. I checked my store credit and i did not receive the refund.I also tried to purchase some music on iTunes that was less than $15.99 and iTunes told me i have insufficient store credit. I checked my purchase history and it says that the album was refunded.
Please help, Thanks

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum, unless you like spam email).
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Need itune refund double charge?

I need itune refund

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

Itunes refund problems

I purchased Monopoly for Ipad, instead of a free monopoly hotels game, i reported this to itunes, and i havr recieved an email confirming a refund, yet I have not recieved the money, I was wondering if this has happened to anyone else, or anyone can help me? i have not registered any credit/debit card with my account at any time and was using money from a £25 itunes gift card.

We are users just like you so no one here can help you. You must contact iTunes Customer Service to follow up.

Where did my iTunes refund go?

I made an accidental purchase today and I reported it to iTunes and was told that I was given a full refund. But where did it go? I used partial credits and part of it went on my credit card. Did it go back to my account on iTunes or go to my credit card?

Hello Whartonloser,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
About iTunes Radio
http://support.apple.com/kb/HT5848
Using iTunes Radio on iTunes 11.1
To get started with iTunes Radio from your iTunes library, choose Radio from the top navigation bar.
Best of luck,
Mario

HT1689 itunes store app on my ipod touch

my kids were playing with my ipod touch and the itunes store app was deleted. is there a way to get it back?

Sorry to say... But... If there is a Restictions Passcode set and you do not know what it is... then you are in trouble...
To remove the Restrictions passcode you will need to Restore the Device as New...
You will not be able to perform a backup as this would include the Restrictions passcode... which is what you have to remove...
https://discussions.apple.com/message/16804924#16804924

HT1689 ITunes Store

What do you do when your iphone can't connect to the iTunes Store?

How many homescreens do you have ? There is a limit of 11 after which apps are only accessible via the iPhone's spotlight search screen (swipe your first homescreen to the right). If you have less than 11 then have you got an app age rating that is hiding it (Settings > General > Restrictions > Apps) ?
You could also try a reset to see if you can find it after the iPhone has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

HT1689 iTunes not taking my password. How do I fix it?

iTunes not working.. Every time I try to log in there's an error message.

Did it have a value?

HT1689 iTunes purchase error

I downloaded a few songs using iTunes from my iPhone 5. They show in my music selection but when I go to play them, nothing happens. In the playlist it gets skipped. Anyone know how to fix this? It won't let we renown load it either.

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those songs from the Music and redownload them via the Purchased tab in the iTunes store app on your phone.
If you aren't in a country where you can re-download music or if they re-download with the same problem then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1689 iTunes search on iPad and iPhone is not working.

When I open iTunes on my iPad and iPhone the search feature doesn't work. Any suggestions on how to resolve that?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Will iTunes refund or change?

Hey, Over a year ago I bought The Office seasons 1, 2 and 3 using individual episodes (ya i lost a ton of money doing that) but anyway, Soon after I bought these the contract with NBC expired so the episodes were no longer available to purchase on iTunes, so that was fine but then iTunes resumed their contract with NBC so the episodes were put back on iTunes only problem the same episodes were in higher quality then the ones I bought, Will iTunes give me the new episodes with the higher quality?
Thanks!

Hey!
No they will not. All sales in iTunes are final. I encountered the same problem with a purchase I made prior to the high quality files being available. I contacted Apple phone support and they said no. their iTunes policy is that all sales are final.

HT1689 itunes card purchased in canada

I am traveling and purchased an itunes card in Canada, it was rejected by itunes USA, do I need to return the card to the canadian retailer or can it be redeemed on my US listed itunes acount?

You need to either go back to Canada and redeem/spend it there, sell it to someone who can use it, or return it to the retailer if possible. Very few if any retailers will take scratched gift cards back because it would be easy for a dishonest person to take advantage of such return policies. It's probably not worth trying unless the card hasn't been scratched.
(66409)

HT1689 iTunes account

I've already put music on my iPhone from albums I've bought how can I add these to my iTunes account?

Hey CJefferson99,
Thanks for the question. It sounds like you wish to download past purchases made on your iPhone, to your computer. To do so, see this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

HT1689 iTunes refund???

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