HT1689 iTunes search on iPad and iPhone is not working.

When I open iTunes on my iPad and iPhone the search feature doesn't work. Any suggestions on how to resolve that?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

I hooked up new iMac to wireless network and now iPad and iPhone do not work using wireless. I am using a Netgear N300 router. Also my Netgear ethernet/homeplug for wireless TV internet no longer works. Any ideas?

I hooked up new iMac to wireless network and now iPad and iPhone do not work using wireless. They did before hooking up the iMac. I am using a Netgear N300 router. Also my Netgear ethernet/homeplug for wireless TV internet no longer works. Any ideas? I have tried unplugging, restarting, and resetting. No luck! Thanks!

You should probalby contact Netgear

HT4352 How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

You can't, you will need to get a new remote.

Can I use the same itunes for my ipad and iphone? Will the computer erase my other device information?

Can I use the same itunes for my ipad and iphone on my computer? Will the computer erase my other device information?

The computer will not erase the information. Each device will show up in iTunes as a separate device and you can control the information for each device through iTunes.

TS1538 I have just installed Windows 8.1 and now my ipad and iphone are not recognised in iTunes, can anyone help?

Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?

Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

Updates of Apps from iTunes 11 for iPad and iPhone 5

Since updating to version 11 of iTunes both my iPad and iPhone 5 cannot get updates for apps. My iPad is showing that there are 3 updates available but when I try to connect I get the error message "Cannot connect to iTunes Store". Other links such as top charts, genius and purchased are all available. Synching the iPad has had no effect. Has anyone any ideas? Many thanks for any help.

If you are attempting to update directly on the iOS device, there have been a number of issues reported around this. Appears to be a server issue and is effecting some, but not all user. Some things to try:
Wait it out a little bit while Apple addresses the server issues
Try downloading any available free app. Once the download is complete, try the updates again.
Try connecting from another WiFi network
Sign out of your apple ID (Setting app, iTunes & App store) and sign back in
Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
You might want to start with the reset. May not help, but won't hurt.

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My iPad and iPhone are not streaming pictures

Need help getting frustrated my iPad and iPhone are not streaming pictures

You have a couple of options to get them in your photo stream:
Open the photos one at a time and take a screenshot. This will add a new low resolution copy of the photo to the camera roll, which will then upload to your photo stream;
Email the photos a few at a time to yourself, then save the attached photos to your camera roll. This will add a copy of the photo at full resolution to your camera roll and upload to photo stream;
Use an app like PhotoSync, which will allow you to wirelessly transfer copies of all your old photos to your computer all at once. Then delete these photos from your camera roll and use PhotoSync to transfer them back from your computer to your camera roll. These will be the original resolution and will upload to your photo stream. (You need an app like this because iTunes will not transfer photos back to your camera roll, where they must be in order to add to your photo stream.)
Or, you can add them to a shared stream and invite yourself as a subscriber (see http://help.apple.com/icloud/#/mmc0cd7e99). The shared stream will appear on your iPad and you can either leave things this way, or save them to the camera roll on your iPad and delete the shared stream. They won't be in your photo stream but they will at least be on your iPad.

My iPad and iPhone are not seeing my airport time capsule

MY iPad and iPhone are not seeing my airport time capsule.

You cannot back up directly to a Time Capsule from an iPhone.
iOS backups are done using either iCloud or iTunes as documented here:
iOS: Back up and restore your iOS device with iCloud or iTunes

HT1689 My itunes store app on my iphone does not work.

My itunes store app on my iphone does not work. It flashes on, then immediately off and back to the homepage. What is the solution? Can I de/re-install? I'm not sure how to do that since no "X" shows up in the top right corner anymore....

Hi mixterart,
Thanks for using Apple Support Communities. If you're not able to access the iTunes Store app try restarting/resetting the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Also, in case it is helpful, the new way to close apps is explained here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Cheers,
- Ari

HT201335 It got nA new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.

IMovie for my iPad and iPhone will not export movies how do I fix this?

iMovie for my iPad and iPhone will not export movies how do I fix this?

Same here. Have exported a handful of movies before..faced this issue for the first time a few days ago. What footage are you trying to edit and export? (E.g. Shot with camera app, other social media apps like Snapchat, Vine, Instagram?)
I did some troubleshooting..
I was putting together all saved videos from Snapchat.. no luck. Export screen comes up, but progress bar doesn't move.
Mixed some footage in there shot with actual iPhone camera app.. no luck.
Removed all Snapchat footage.. it worked straight away.
BUT ... it would make sense if I didn't just compile a bunch of Snapchat vids a few weeks ago and export them just fine?
So it's something to do with the actual footage I assume?

My ipad and iPhone are not syncing and not letting me access through facebook

My ipad and iPhone are not syncing and not letting me access through facebook

Your question doesn't make sense. Facebook has nothing to do with syncing an iDevice. Explain your problem if you want an answer.
 Cheers, Tom

My iPad and iPhone do not sync up my appointment calendar

my iPad and iPhone do not sync up my appointment calendar

Go to Settings->Mail,Contacts,Calendars and scroll down to Calendar. For both iPhone and iPad, make sure that the default calendar is NOT "Calendar" but is the same one of those listed under iCloud, preferably "Home". (and of course follow the other advice on functions that are "on".

My iPad and iPhone are not syncing my notes, contacts and calendars

My iPad and iPhone are not syncing notes, calendars or contacts.

Hello
Notes, Contacts and Calendar event can come from other sources too.
> Email accounts Like Gmail, Outlook ....
> Social Media, like FaceBook Twitter ...
> Apps you might be using.
Are each of your devices signed in with each account, that could be used to sync them?
Best of Luck

HT1689 iTunes search on iPad and iPhone is not working.

Similar Messages

Maybe you are looking for