HT1689 My account has a credit but iTunes keeps asking me to update account info for billing a credit card

My account has a credit balance but iTunes keeps asking for a update for credit card

If you don't have a balance the option for none should show up. If it does not or it gives you the message that there was billing issue with a previous purchase you will have to satisify the balance with either a credit or debit card attached to a bank account. Certain prepaid cards will not work if not attached to bank account with routing number.

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I've been trying to update my apps but it keeps asking me to update my billing info. I retyped everything from my card and it keeps saying my security code is invalid. Any suggestions?

I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not. It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!

If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank.

HT201209 Want to set up my children's IPad's with their own Apple ID. Trying to set up yahoo accounts and it will not allow me to do this. I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

I am signed in but iTunes keeps asking me to sign in!

I am signed in to iTunes. Every time I open iTunes it asks me to sign in. I press 'cancel' - it asks again, and again. Why? How do I stop it?

I had the same problem with EXPORT PDF , my credit card has been billed but I have no access yet and it doesn't show up in my adobe account or purchase history either......cant figure out how to contact adobe to resolve it either.

Itunes keeps asking me to update

HI, my apple software update keeps prompting me to update to 11.1.3 but I have this version and when I go into iTunes and check for updates it says I have the latest version. When I look in the tab on software update which outlines what is installed iTunes 11.1.3 is there! Any ideas how I can fix this?
Thanks in advance.

Had same problem - try this.
(the original article URL is http://www.cnet.com/uk/news/tackle-a-hung-app-store-update-in-os-x/).
BTW - I didn't need to do [yet another] permissions fix, just the updates and cache folders cleaning.
=============
First, force-quit the program (the rest of the system should still be responsive). Then:
Clear the App Store updates folder
When updates are installed by the App Store, the updater packages are placed in the Macintosh HD/Library/Updates folder. If the files downloaded are somehow corrupted, then this may interfere with the App Store's ability to run them. Therefore, as a first step, try clearing the contents of this folder.
Clear the App Store caches
In addition to the updates folder, the App Store program creates a couple of caching locations to store temporary files in when running its various routines. Problems with these caches may cause the App Store program to hang.You can fix this by opening the Terminal and running the following command to reveal the caches folder that your account uses for various programs:open $TMPDIR../C
In the window that opens, locate any folders that begin with the name "com.apple.appstore" and remove them.
Next perform this same routine, but this time open the Temporary Items folder by running the following version of the same command:
open $TMPDIR../T
Perform a permissions fix
Since the software-updating routines in the Mac App Store require access to system resources, ensure the permissions setup for these resources is in an accessible state by running a permissions fix on the boot drive using Disk Utility. This can be done by selecting Macintosh HD in the sidebar of Disk Utility, and then clicking the Repair Permissions button in the program's First Aid tab.

Phone works fine but iTunes keeps asking me to set up or restore it

Hi, I have a 4S and iTunes has stopped allowing me to manage it following a failed wireless sync. Now whenever I plug it in to my Mac Mini it shows me the screen which gives you the options of either setting it up or restoring it from a backup. I have restored it from both the last backup and the previous backup and after the restore process the phone works fine still, but when I plug it back into the Mac, iTunes just shows me the same "setup or restore" screen. So now I'm unable to manage my videos, podcasts and music. I can still use my phone, I just can't get iTunes to do anything with it.
NB my phone wasn't and never has been jailbroken, and is running IOS 5.0.1. The Mac Mini is running OSX 10.6.8 and the latest version of iTunes at the time of writing. Any suggestions and advice most gratefully received.
Thanks in advance,

Case closed:
I used the solution posted here: https://discussions.apple.com/message/7838243#7838243

Computer is authorized, but iTunes keeps asking to authorize again

Our computer got a virus and we had to run recovery. We backed up our music and then reinstalled iTunes. Now whenever we try to play any of our purchased music iTunes says that the computer isn't authorized, so we authorize it. Then it says that it's been successfully authorized, but when we try to play a song it again says the computer isn't authorized and we try again. What do we do?

The only other 2 things to try are
1. download a free single of the week and try to play it
2. get rid of this SC info folder. The entire folder, not just the file.
http://support.apple.com/kb/TS1389
If that doesn't do it, contact iTS support using the button at the bottom of this page. Give them a link to this topic. Quite a few folks are having authorizations probloems with v7.7, esp on older tracks.

I am trying to restore my backup on my iphone but itunes keeps asking for a password

How can I restore my phone?

It "sounds" like you have encrypted backup selected in iTunes. Without the password, you will not be able to restore an encrypted backup.
Sorry.

I bought a brand new macbook, but it keeps asking me to update, but the email is "associated with another account" Help!

So I bought a brand new macbook from Amazon, and it came factory sealed (Not my first time buying a macbook, last one I bought was from Apple directly) but after I got this, I put in my apple I.D. and it told me there were updates available. I told it to go ahead and update, and it updated about half of the list, but the essential stuff (pages, notes, etc) it says "This software was installed using another Apple I.D. Please logon with that I.D. to install the software." I'm a bit baffled by this as it is a brand new mac and so I don't know why anyone else's I.D. would be logged into this mac. I'm not really worried about it though, as I don't really need to update my pages, etc, as I like what I have, but I'd love for this stupid "updates availble" popup to stop popping up every freaking day!!!
Anyone have any suggestions on finding out how to either gain access to update, or get rid of that "other" i.d. that is somehow associated with my brand new macbook?
I'm running OSX 10.9 if that is of any consequence.

Then it simply was NOT Brand New. Doesn't matter what the box looked like when you got it or if you went through the setup pages when you first turned it on. If it is registered to some other Apple ID then someone else had originally registered it and locked it to there ID.
Type in the serial number of the system into this page.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
And see when it was originally registered.
Then send it back to Amazon as Used.
LordRavenWolfe wrote:
So I bought a brand new macbook from Amazon, and it came factory sealed (Not my first time buying a macbook, last one I bought was from Apple directly) but after I got this, I put in my apple I.D. and it told me there were updates available. I told it to go ahead and update, and it updated about half of the list, but the essential stuff (pages, notes, etc) it says "This software was installed using another Apple I.D. Please logon with that I.D. to install the software." I'm a bit baffled by this as it is a brand new mac and so I don't know why anyone else's I.D. would be logged into this mac. I'm not really worried about it though, as I don't really need to update my pages, etc, as I like what I have, but I'd love for this stupid "updates availble" popup to stop popping up every freaking day!!!
Anyone have any suggestions on finding out how to either gain access to update, or get rid of that "other" i.d. that is somehow associated with my brand new macbook?
I'm running OSX 10.9 if that is of any consequence.

I CANNOT get new versions of Firefox to download on this computer, but YOU KEEP asking me to update - either tell me what to do or update the thing for me. Evans Dunlap

There are NO details - my computer will not download your updates on Firefox - NEVER HAS - I need your advice - I DON'T know what's going on - you're the security, you tell me. And, what the heck is all the drivel under installed plugins? How does that help me? I'm not that computer literate as you have probably figured out by now.

I did try to uninstall and reinstall. It messed up my computer. I had to "RESTORE" from the prior days backup. This was not helpful at all. I'm used to losing all my stuff when I connect to iTunes, that's a whole other issue, but now I'm completely banned from any updates to my phone at all. Geeze.......

My ipod 5 is in recovery mode and i want me to restore it so i did and now it need to update before it can restore but it keeps asking me to update so im stuck help!!!!!!!!!!!!

help

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I keep updating my software but it keeps asking me to update the same things

My computer asks me to install the updates. i click update 12 items. After my computer restarts, it asks me to update the same 12 items again. I have done this 5 times. What do i do now?

Hi there,
You may want to take a look at the troubleshooting steps found in the article.
Troubleshooting Mac OS X installation and software updates (Mac OS X v10.6 and earlier)
http://support.apple.com/kb/ts1394
-Griff W.

In itunes want to check purchased items get a pop up download newest version of safari which i did, but itunes keeps still asking for it

Hi,
in itunes want to check my purchases get this pop up to download latest version of safari. i did this, but itunes keeps asking for it.
Please help
Thank you
Hazi

Hi rickroyem,
Thanks for using Apple Support Communities. This article has instructions for a thorough removal of all iTunes components and a reinstall that may help:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

Itunes keeps asking me about my id after bought the album

Hey There
I bought More Music 2012, but Itunes keeps asking me about my id log-inn and will not play 2 tracks
It is these two numbers, it wont play
- Maroon 5 & Wiz Khalifa - Payphone
- Michael Kiwanuka - I'm Getting Ready

By the way, thanks for responding. Just frustrated with iTunes. It seems it has just been more difficult to use. I have rarely had problems with Apple ID, but since the update I have had nothing but problems.

HT1725 All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot have pay any new app or even update because is asked to check my credit card. I´ve have never used it to purchase my app. Can y

All my purchases in iTunes has been made by Apple ID Balance (redeem from gifcards). My account has $ 27,45 but I cannot pay any new app or even update my apps because is asked to check my credit card. I´ve have never used it to purchase my app. How can I pay any new app with my Redeem as usual? Can you help me ?

It is a Remote Desktop Client Update 3.7.1
Thank you for answering. I apologize it has taken me so long to get back in here.
I just realized that I wrote that I installed from app store originally, but I must correct that statement. I never paid for the app so it must have come preinstalled on my 2011 iMac. I was confused since the update is through the store so I assumed I downloaded it. Sorry for any miscommunication.
So to be clear, even though I have never remotely administered / accessed my computer and I no longer have ARD on my computer, it is normal to have the client update appear in my App Store. Is that correct?
I appreciate your assistance.

HT1689 My account has a credit but iTunes keeps asking me to update account info for billing a credit card

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