HT1689 my iphone 5s is not working shows that it needs to connect to itunes

my iphone 5s is not working it shows that it needs to connect to itunes

Hey Linard Michael,
Thanks for the question. I understand you are experiencing error 4005 when attempting to restore your iPhone. The following resource provides a potential solution for this error:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, thentroubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
- Use another USB cable.
- Plug your cable into a different USB port on your computer.
- Try a different dock connector (or no dock).
- Add (or remove) a USB hub between your device and computer.
- Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Thanks,
Matt M.

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http://support.apple.com/kb/TS3281
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Message was edited by: KelseyLH879

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HT1689 my iphone 5s is not working shows that it needs to connect to itunes

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