HT1689 My iphone will not let me connect to the itunes store.

I have an itunes id and password, but itunes is not recognizing it on my Iphone. It recognizes it on my laptop... Please help

I would try reetting the iPod. Nothing wil be lost.
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

Similar Messages

  • My ipod touch will not let me connect to the itunes store and i am using a wifi connection

    My ipod touch will not let me connect to the itunes store and i am using a wifi connection

    allison i had the same problem to but then i figured out! You have to put in a credit card number so you can purchase a game thats free or 0.99 cents or higher then you have to fill in other stuff then press next on your ipod touch or computer then it says you have succesifully created an apple id! And i hope this information will help out!!

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    We were given this iPod touch from a friend.  Here is what I have done so far.  Reset it back to factor settings.  Added my music.  Set up the wifi through my home internet.  And it keeps telling me that it cannot connect to iTunes.  Don't know what else to do.  Have tried to look on this community for answers and haven't found ones that I haven't tried yet.  I did see somewhere where there was an update for the iPod touch.  It was 4.95 on the iTunes store.  Wondered if that might help.  Don't want to pay for something that won't work.  Thanks!

    I would update. You need the update for apps.
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

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    Go into settings and reset all network connections. Then restart your device by holding the power and home button until the Apple logo appears. You will not lose any data. When the device restarts connect to your wireless network.

  • I updated my itunes version and since then it won't let me connect to the itunes store. I'm connected to the internet but it says I'm not.

    I updated my itunes version and since then it won't let me connect to the itunes store. I'm connected to the internet but it says I'm not.

    Can't connect to the iTunes Store
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  • My ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why?

    my ipod isn`t letting me connect to the itunes store on my ipod touch, does anyone know why? Please let me know.

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  • I can see my wireless network,but my ipod4 will not let me connect to the network?

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    The ps3 problem tends to indicate a router problem.  Have you powered off and then back on your router?
    For the iPod try:
    - a reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Reset Network settings: Settings?|>General>Reset>Reset Network Settings
    - The troubleshooting here:
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    At my church I have a rounder and it will not let me connect to it. I was able to get on before I download the ISO 7 to my iPad and now it doesn't work. What can i do to get the ISO 7 off the iPad. Thanks Brenda. Clark

    Go into settings and reset all network connections. Then restart your device by holding the power and home button until the Apple logo appears. You will not lose any data. When the device restarts connect to your wireless network.

  • Apple ID won't let me connect to the iTunes Store

    When i try signing in with my Apple ID to the iTunes Store, the iTunes Store becomes temporarily unavailable. My old Apple ID works but my new one wont allow me to sign in. Any Suggestions?

    Hello, TonyanAsia. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that I would recommend going through when experiencing this issue. 
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • Just upgraded my itunes & now it won't let me connect to the itunes store

    this has happened to me before, the last time I upgraded.
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    i'm not sure.
    any assistance would be lovely.
      Windows XP  

    Can't connect to the iTunes Store
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  • My ipod 5g says it is 1969 and will not let me connect to the internet

    When I charged my ipod touch 5g and it turned on it said it's 1969 and won't let me connect to the internet. I've restarted my ipod, I've tried resetting all settings including network and I tried connecting it to itunes but it won't connect to itunes due to an unknown error. How do I get my ipod to connect to the wifi and reset to the correct date and time?

    Please tell me that it has NEVER been jailbroke.  If it has never been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • TS3297 I have an iPhone 4S - software up to date, operating under IOS7 -- all is well except suddenly I am not able to connect to the iTunes store. Tap the icon and immediately it returns to the home screen

    I have an iPhone 4S - software up to date on all counts, operating under IOS7.  I cannot open iTunes store.  Tap on the icon and it immediately flashes
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    Sounds like the device was dropped at some point and damaged as a result.
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  • Know how to resolve when the ipad will not download a movie from the ITunes Store?

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    I suspect you don't have enough Available storage space. Check at Settings>General>About>Available
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    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
    http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
    What is “Other” and What Can I Do About It?
    https://discussions.apple.com/docs/DOC-5142
    iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
    http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
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    http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
    What is Stored in iCloud and What is Not
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
     Cheers, Tom

  • I have an ipad2, software version 4.3.5 I am not able to connect to the iTunes store specifically the songs section, the podcasts and iTunes university is accessible. I have updated the iOS and it says it is the latest, I am able to see wifi signal good s

    As explained , I have also visited the auth. Service station in Bangalore, they were not able to resolve the iTunes access issue.

    Unfortunately, only apps, podcasts, iTunes U and Free Books are available from the Indian iTunes Store. See:
    iTunes Store: Which types of items can I buy in my country?

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    This has happened to me a couple times and i am in a long distance relationship so phone time is really important. Each time the phone has hung up at 4 hours and 2 mminutes. Can this be fixed ? Is this a problem for apple or my network provider ?

    It is likely a cellular provider issue. There are reports of this for many different brands of phones.

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