HT1689 security questions iTunes is asking me to login

I am trying to login to iTunes to purchase music. It is asking me to answer two security questions to enable me to login. I never remember providing answers for these questions in the first place. It is also saying that it is asking me this because this is the first time we purchased from this computer. That is not accurate.
Anyway, how do I reset those security questions or just get past that so I can purchase?
Thanks!
Jim

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78493)

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    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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    Follow the instructions on the page that you posted from, they should let you reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
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    Contacting Apple about account security : http://support.apple.com/kb/HT5699
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    When you forget your security questions and they ask to send an email to another account to recover the security questions ...how do you change that email?

    You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570

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    If you don't have a rescue email address as described on the page that you posted from then you can contact iTunes Support / Apple in the country where you and your account are based via this page : http://support.apple.com/kb/HT5699

  • HT1689 How do I change my security questions that are asked when I download something on iTunes

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    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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  • HT204266 App store say's I need to answer three security questions but keeps asking for my password! Won't log in to fill in info keeps asking for password even though I fill in password.

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    Frequently asked questions about Apple ID
    Manage My Apple ID
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    (100611)

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