HT1689 When clicking on a category, nothing comes up where there should be a list of apps

When I click on a category, the apps for it come up blank.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Similar Messages

I've been trying to download iTunes but when clicking the download button nothing comes up as if i never pressed it. I've pressed it a billion times, help?

I had iTunes for a couple days, went on yesterday to sync my phone and iTunes was no longer on my computer. It now no longer let's me download it, I need iTunes!!!

See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2

I have a big ? in my docK that says system profiler but when I double click nothing comes up - where is the system profiler

I have a big ? in my dock that says "System Profiler" but when I double click nothing comes up - where is the system profiler --

Thank you so much - System Information did it!!

HT201232 My operating system is Mac OS X 10.6.8 and when I'm surfing the web, it tells me I need to update my browser however when I check for updates, nothing comes up. What do I need to do to get Mac OS X Lion v10.7?

My operating system is Mac OS X 10.6.8 and when I'm surfing the web, it tells me I need to update my browser however when I check for updates, nothing comes up. What do I need to do to get Mac OS X Lion v10.7?

Software update will only bring you up to the current level of the system you are using - you are at the maximum for Snow Leopard. To get Lion or higher you will have to go to the Mac App Store in Applications and purchase it there (Yosemite is free). You will need to check that your Mac meets the requirements and you should particularly note that PPC programs such as AppleWorks will not run in Lion or above.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Yosemite (10.10.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Yosemite are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Yosemite is available from the Mac App Store (in Applications). Mountain Lion can be obtained the Online Apple Store. (Mavericks is no longer available.)
If the problem is only with Safari and you are otherwise happy with Snow Leopard you could switch to FireFox (free) - the latest version of that will run in Snow Leopard.

I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

Is your iPhone not showing up in iTunes sidebar, or is iTunes not just launching automatically?
The things that you can check are:
1) Launch iTunes manually
2) Restart or reset your iPhone (http://support.apple.com/kb/ts3281)
3) Check your cable including disconnecting and reconnecting it on bot the phone end and the computer USB end.
4) Reboot your computer
5) As a last resort, take it to the Apple Store so they can check the hardware

I am trying to install OS X liam on my Mac. Directions say launch Mac App store, click "redeem; found under quick links. Where is quick links on the Mac App store???

I am trying to install OS X liam on my Mac. Directions say launch Mac App store, click "redeem; found under quick links. Where is quick links on the Mac App store???

If you're running Mac OS X 10.6.6 or newer, click on the App Store icon in the Dock, go to its homepage if needed, and look at the sidebar on the right.
If you're running an older Mac OS X version, it needs to be updated or upgraded first.
(124500)

What next when clicking on download and nothing happens?

Whats next when I click on download elements 13 for 64 bit pcand nothing happens?

use a different browser and/or a different wired connection and/or a download manager.
or if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

When i try to register home sharing on my lap top, when clicking create home share nothing happens at all. What am i doing wrong?

I have just got a new lap top and therefore I want to transfer my i tunes. To be able to do this I need to create home sharing on both lap tops. I have manged to do this on my new lap top, but not my old one. When I add my details in my old one and click creat home sharing, nothing happens at all.
I have itunes 10 on the old lap top.
What am i doing wrong?

Thank you for your feedback

When I click on FF icon nothing comes up. Tried several times.

Unable to use FF. Uninstalled and reinstalled, still it does not open

First try this:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT

I am trying to set up and sync with icloud but it says my email has not been verified. How do i do this? When i click the email verification nothing comes to my email allowing me to verify.

how can i get confirmed to sync with icloud?

You might try contacting iTunes store support. Even though this is an ID that you want to use for iCloud, it's still an Apple ID. iTuens store support deals with Apple ID issues all the time and they may be able to help you. Just explain that you are trying to verify your primary email address for your Apple ID but are not receiving the verification email from Apple, despite multiple attempts to resend it. You can reach them here: http://www.apple.com/emea/support/itunes/contact.html.
You might also check with your email provider to be sure they aren't blocking email from [email protected] as spam at their end.

I click on iChat and nothing comes up

iChat is in the dock on my macbook pro. I click it, the indicator light goes on and it says iChat in my menu bar at the top but no window comes up. I've tried restarting my computer. I've tried launching it from the launch pad. Nothing works. What do i do?

HI,
Go to the Window Menu and Click the item that lists your Buddy List (It will list Keystroke of Apple/CMD ( or ⌘) and a number)
If it does not list Buddy Lists it will mean that they are not Logged in (and hidden).
If this is the case go to the iChat menu itself then Preferences > Accounts and enable a Buddy list (Account Info tab).
If there are Buddy List(s) listed in the Windows Menu then they will be brought up by the Keystrokes listed or selecting the item as already said.
iChat will remember the window positions when you closed it last.
i.e if you used the red Button top left of a Buddy List you will have closed the Window rather than Quitting iChat.
iChat will remember that the window is not in sight (Hidden) next time you open it.
You can also right/control Click the DOCK icon for iChat but this brings it back just for this (one) session.
8:38 PM Thursday; December 1, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Foxfire search will no longer work. I get error 404. The links come up but when clicked on the error message comes on.

In the line where one types the web address or can do a search, it goes to the link pages, showing all of the links associated with my search. When I click on a link it shows error 404, not found.
This started about two wks ago Thanks for any help u can give me.
Judy Hendrix

Open a new tab and type in '''about:home''' does the search work from there
The location bar in controlled by keyword.URL in your about:config try right-clicking on it and choose reset.
for a more complete answer see
* https://support.mozilla.com/en-US/questions/850287
<br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>
Please correct spelling of Firefox and remove "foxfire" from your "[http://dmcritchie.mvps.org/firefox/tab_capacity/001_with_underscore.htm#spellcheck spelling dictionary]"

Downloading Files When Clicking Open or Save Nothing Happens

Hello
I work as part of a IT team within a organization that has 200+ Windows 8.1 devices, recently we have been experiencing a problem when downloading files using Internet Explorer 11.
You click the file to download (word document,PDF etc) and you get the yellow bar at the bottom asking you to open save etc but when you select any of the options nothing happens and this is becoming increasingly more common.
I cant believe we are the only people to have this issue but i have searched and cant find any answers.
I hope somebody can help us.
Thanks,

Hi Bristow2013,
What is the download link, could you please share it and allow me to have a test?
The download option works at my side(Checked with downloading applications), please take a look at the
View Downloads under Tools at the right-up corner of Internet Explorer, or tap
Ctrl + J, check and see if the downloads is available there.
Further, also check the add-ons in Internet Explorer, more information, please see:
Download files from the web
Best regards
Michael Shao
TechNet Community Support

When clicking on Sync Button, nothing happens

Hi,
I have a problem with the Desktop Manager. Installation worked well and it when I start the program and have the BB connected everything looks fine. The program tells me it is connected to the BB and also on the BB I see there is a connection.
Only thing: When I want to click on “Sync” or any other option, NOTHING happens.
I tried version 5.0, 5.1.0, 4.7 all with the same error. I am sure it is something with my Laptop. I am using Vista (32) have all updates installed. I use Firefox, not Explorer (but Explorer is still installed).
Please help. Maybe a plug-in needed for the program is missing on my laptop?!?
Thanks,
Frank

one more thing: I do not see the PIN number / device in the lower left corner. I just installed the software on a XP computer and there it works fine. I have Vista on my laptop.

HT201274 I am trying to restore my ipad, my girls forgot passcode and when I hookup to itunes nothing comes up because I don't have any itunes on ipad, what can I do

In case this doesn't show up....I am trying to restore my ipad due to the fact my girls forgot passcode....when I hook up to PC and try to incorporate itunes, it will not come up maybe because I have no itunes on my ipad...can anyone give me any suggestions, as of now I have disabled the ipad trying for a passcode...

You do have iTunes on the iPad. You need to have iTunes on the PC because you need to restore it now.
You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Try this ..... You will have to use recovery mode
http://support.apple.com/kb/ht4097

HT1689 When clicking on a category, nothing comes up where there should be a list of apps

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