HT1692 I cannot go online with my iPhone.

How I cannot go online, check my email on my iphone?

Are you connected to a wifi network, or a cellular network?
Either one of these methods are the ways to get you online and able to browse the web, check and get email, and so forth.
If there are no wifi networks available to log in to, and the cellular reception is poor, this can be what is preventing you from going 'online'

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Cannot go online with mail

I have recently joined a new ethernet network and now cannot go online with mail. Safari and othern internet applications run fine but when i try the connection doctor it says that i'm not connected to the internet.
I solved a problem on MSN by changing the proxy setting in the application, but i can't see how to do this in mail.
Can anyone please help?

The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) "Mail now supports connecting to mail servers through a SOCKS proxy". If that's the problem, you must go to System Preferences > Network and disable the SOCKS Proxy in the network configuration used to connect to the Internet, if it's enabled.
Also, go to System Preferences > Network > Show: Network Port Configurations, and make sure that the configuration used to connect to Internet appears at the top of the list.

The people's call me , but i cannot hear them with my IPhone 5! why?

the people's call me , but i cannot hear them with my IPhone 5! why?

Hi azizfotograf,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Cheers,
- Judy

HT204053 I have downloaded icloud but cannot log in with my iphone login details what can I do?

I have downloaded icloud but cannot log in with my iphone login details what can I do?

Hi ipad integration,
You've installed the Reader mobile app on your iPad? Are you able to log on to Adobe.com using the same user ID and password? Does the Reader app return an error that the user name or password is invalid, or does it simply not log you on?
I look forward to hearing back from you.
Best,
Sara

I cannot hear calls with my iphone when I dial a number but I can hear when I put it on speaker

I cannot hear calls with my iphone when I dial a number but I can hear when I put it on speaker. Any suggestions? Thanks Joe

I had the same problem like you. I can hear from the speaker, and when doing a recording and play back via the speaker. My iPhone 4 is out of warranty so I just got it fix at the small repair shop and cost me S$50. The repair guy did the above test and comfirm it is faulty of a small component, total tiem taken to fix my iPhone is about 10mins..

Cannot get online with netbook

We upgraded to Infinity but now I cannot get online on my netbook. The icon and wireless connection panel indicate I am connected by when I launch my browser (IE) it says unable to display webpage. My husband managed to get online by using Openzone but this is not very satisfactory when we are paying for Infinity. Our OS is Windows XP.

Hi Jady and welcome
It's good you've got on line with Openzone, I presume from your own signal... checks that wireless connectivity is working between your Netbook and HH3.
If you go to your HH3 you can pull out a useful plastic card/tab which has your wireless code on it.
Then with your Netbook click on your wireless icon... probably bottom right and click on your wireless name.
This should say something like connect, enter in the wireless key exactly as shown on your tab/hub settings card.
And it should connect.
I removed the BT Help Desk software off my XP PC as it caused connection problems... kept saying connection failure did I want it fixed... say yes and click on the picture of the HH I was using then it went and connected.
I didn't have this problem on any of my other machines so as this XP PC was the only one with the BT software I removed it as it is uneccessary and the problem never re-occured.
A useful wireless scanner that's free http://www.metageek.net/products/inssider/ will show your home signals and
can help identify a clear or least used channel you can moved your HH3 from it's Automatic setting to this least congested channel.
Video here http://www.youtube.com/watch?v=pf2kZCfYTxI It's the older version 1 but similar. You get a list of your signal and all your neighbours along with a time graph showing their signal strengths... the lower the number the stronger the signal is.
Mine is around 40 to 50, a picture in my post HERE showing my signal is the strongest and my neigbours which is on a nearby channel is weaker.... If it was the same signal strength I would move my HH3 wireless setting off the Automatic setting and set it to a clearer channel.
Let us know how you get on... I'm using a Win 7 laptop but have the PC running win XP upstairs and could go thru the exact log in process if you still have probs.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

My netgear router does not recognize my password and i cannot access it with my iphone

My Netgear DG834PN router does not recognize my user name or password when i try to access WI FI with my iphone.I cannot get wifi on my iphone from this or any router. The router is a wireless and hardwired unit.

Is your password by any chance in Hex? (all numbers or letters a through f) If so you may be able to translate the hex into ASCII or you could change to an ASCII password. I had to make that kind of change. Good luck.

I cannot hear music with my iPhone 4

My iPhone has no volume when I try to play music

Hey Christopher Ouslan,
Thanks for the question. I understand you are experiencing audio issues when your EarPods are connected. The following article provides troubleshooting steps for these symptoms:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
No sound through stereo headset
1. Inspect the headset jack for debris and clean if necessary.
2. Connect the headset and make sure the connector is pushed in all the way.
3. Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
4. If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose Music > Now Playing, then tap Play.
5. Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
6. Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
7. Try a different song or video.
8. Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
9. Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
Thanks,
Matt M.

Cannot sync photos with my iphone

I cannot sync photos from my MacbookPro with my iphone 4s, can anyone explain why and how i solve this problem?
Thanks,
19steve57

You connected it with the usb cable? iTunes launched? iPhoto launched?
"I even took it to KRCS and they could not work it out (Apple rep who sold me Macbook Pro not
interested)."
Don't know who KRCS is but that says alot about not buying Mac products there. Is there an Apple store near you?

Cannot get online with safari etc

Just back into school this morning and went on to the wireless network in school. I got all my emails and went to see if I could surf the net.....but although I got all my emails I could not go online with Safari or anything else. I could use the FTP to view my school info for updating the webpages. I do not think that any thing happened in school over the break. I used my laptop on line at home but only dialup( no broadband in my area). I did however go into an internet cafe in town to download some big photos my daughter sent me. To do this I connected the laptop to a cable and it worked fine. Any help would be great. Thanks
Dave

Strange. Do you have the chance to use an other notebook and try this one to log in with your username/password for the school's WLAN ? If you can get hands on an other student's notebook, ensure that it is not mistakenly their account being left active.
In this way, we would be able to determine whether or not your school account is okay. Then we can focus to the PB - but confessed I would need myself to get a closer look at this, since I don't remember of a way just disabling the web access via WLAN and allow it by LAN (you stated previously that a LAN connection works).
In the meantime, here are some ideas:
You may check your Internet connection settings: In the menu line, click to the wave symbol (signal strength) of your AirPort and from the menu select "Open 'internet connection'" or open it from the Finder (it should be at your "Applications" folder).
Ensure that your wireless connection at AirPort is set correctly (your school's network name should be selected). For testing purposes, you may remove all entries from the "Modem" connection settings.
You could also check your Internet connection with the "network service app" (applications folder / utility folder) to ensure that anything is set up correctly. Maybe you have the chance to walk through the settings with the network admin of your school's WLAN near you.
Sorry, it is just guessing. By the way, since I use the German version of Mac OS X, the programs and settings mentioned above may be named differently.

Laptop cannot go online with new HomeHub 4

Please excuse me for being a complete beginner - could any answers be in non-techno form please as I'm not aufait with most of the terms used!!
I installed our new HomeHub 4 yesterday and all computers/iphones/tablets managed to log in and go online - apart from one laptop. It is our oldest, running Windows Vista and I don't know if that may pose a problem. Having looked at other queries about this, I am still non the wiser as to how to get it online. I have managed to sign it into BT-Fon perfectly ok and at present it is going online etc through that. It obviously signs into the Hub but for some reason it just will not go through our secure network - it says it has signed into an unidentified network and has local access only. When looking at the network it is on, it is the only computer. My laptop shows every piece of equipment currently using the Hub, including this particular laptop, which seems to be on it's own network.
What I was really needing to know is if I have to get the laptop to 'lose' its previous network memory as I read somewhere here that Vista computers seem not to like having to go on new networks. If this is the case, how do I do it? I can find my way around a computer (eventually!) but am not an expert so would be grateful for any instructions to be written in simple speak.
Many thanks for any help offered - if you can understand the above!
Solved!
Go to Solution.

This is the page you need.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3927...
Select Vista operating system
You can use the automatic scan, or locate the wireless network drivers yourself, once you determine which wireless card you have fitted.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I cannot get online with my mac minnie through my airport

I cannot connect with through my airport router wirelessly with my mac minnie. My IPad, new IMAC, iphones 4s and 5 along with my pc will all connect wirelessly with the internet through my airport. Every time I try with my mac minnie it tells me to restart the router (which non of my other connects have ever told/asked me to do. Though I have restarted serveral times, it still doesn't connect

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

Cannot get online with d-LINK wireless router

I am using a PB G4 with an Airport card firmware 9.52. All software is up-to-date. (OS 10.4.6)
The airport works fine in other locations -- seeing many signals and getting onto internet.
But at home it is not working. My roommate has an iBOOK and it works fine on our home network. He sees and gets signal and connects to internet. He also SEES many of our neighbors signals.
My laptop doesn't see OUR signal -- nor does it see any of the other signals.
If I connect directly with ethernet cable, I am online. But not with airport.
We have cable with a dLINK 2.4 GHZ (DI-614+) wireless Broadband router.
I've checked airport card connections. This completely boggles me because I can connect in other venues AND because my roommate and his friends can connect with different MACS in our house.
Thanks for any suggestions.
]

I am not an expert, but I downloaded the Net Magic softwaret that was on the dlink installation disk and it really helped. It's shareware with a 30 day free trial but once it sets up your system with the wizard you don't have to keep it. You might try googling it if it didn't come with your modem.

Cannot sync music with new iphone 5 or podcasts

This is so frustrating, Podcasts start to download on my phone then tell me theres an error, I can't sync my itunes music with phone either. I've searched on here and appled many techniques. I am subscribed to podcasts. I've checked manually manage music, there's only 2 songs i've imported by CD that I want!!
Can anyone help?

What happens when transferring Podcasts from your iTunes library on your computer to your iPhone via the iTunes sync process, which is selected under the Podcasts tab for your iPhone sync preferences with iTunes?
if I go into my music on my phone and choose 'not on this iphone' the music comes up I choose what I want to download and the same thing as the podcast happens so I connected to itunes via my macbook air and it won't sync!
The first part is not syncing with iTunes. This is for downloading music on your iPhone that was purchased from the iTunes store - that is not on your iPhone. This does not apply to Music imported into your iTunes library on your computer from a music CD unless you have iTunes Match enabled with your iTunes account.
What error message is provided if any when trying to transfer music from your iTunes library on your computer to your iPhone via the iTunes sync process? Manually managing music and videos requires dragging the music from your iTunes library to your iPhone located under Devices in the iTunes source list. Syncing requires selecting Sync Music under the Music tab for your iPhone sync preferences with iTunes and making your selections below followed by a sync. What happens when doing this?

Cannot synce photos with new iPhone 4

Just upgraded my AT&T 3GS to iPhone 4. Did the initial sync with no problems except it did not sync the photo I selected. Tried rebooting both thr phone and the computer (Windows 7). Still doesn't sync photos. I runs through optimizing photos twice then says sync is complete. Never had problems syncing the 3GS. Both phone and iTunes have the latest updates. Suggestions?

if she backed up in ios7 she can restore from the cloud in ios7
if she backed up from a device on ios8 then she has a problem.
Which is the case?

HT1692 I cannot go online with my iPhone.

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