HT1692 iPhone shows duplicate contacts and categories and will not sync. help
Contacts are not syncing, iphone has duplicates in contacts and groups and I don't seam to be able to over-ride or replace duplicates.
Have any Ideas?
That's usually a USB timing error. I would unplug the phone and replug it in, also try different USB ports and cords if you've got 'em. Make sure your iTunes program is up to date as well
Similar Messages
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I have just set up icloud and all my contacts are duplicated from Address Book! My new iPhone is also showing duplicate contacts even though they are not duplicated in my address book on my computer. Please can you help?
Also, what are the source of your contacts? are they created on the phone, or you synced from yahoo/hotmail etc.
If thats the case, the circular arrow wont be visible but instead show "groups"
Contacts from different accounts are not synced to iCloud. -
My Outlook 2003 contacts and my calendar will not sync in either direction.
After updating my iPhone & iTunes software to the latest version my phone will only sync my Outlook 2003 contacts from the phone to my computer and my calendar will not sync in either direction. Can anyone help? It was all working perfectly before the update!
Unchecking the birthdays option definitely knocked something loose - but iTunes still had old stuff listed.
I had good results with removing everything from the ~/Library/Calendars folder and emptying the trash (with iTunes & iCal) both exited. I started iCal and it was back to the default - as if I had never used it - but then for reasons I'm not totally sure of, everything showed back up. My subscriptions all reappeared and I had calendars of the same name as my subscriptions appear in the regular section. I deleted all those and then quit & restarted iCal. When I started iTunes, everything was perfect - now everything appears normally and everything syncs.
As always, YMMV.
Good luck!
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I have upgraded my iMac to Microsolf Office 2011 version 14.1.4 and now Outlook will not sync the calender contents and contacts to iCal and Address Book. Prior to the installation of 14.1.4 all worked well. Discovered the problem when I sync'ed my iPad and the addresses and calendar went missing. New entries to the calendar will sync. Help.
Office is not an Apple product. You are much more likely to find a resultion in the MS forums:
Office for Mac forums -
I unplugged my iphone while it was syncing with itunes and now it will not sync new music that I have added to itunes?
iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
I just loaded the new version of iTunes on my PC and now iTunes will not sync with either the iPod or iPhone. Any suggestions
Hello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Installed new itunes update and now it will not sync with outlook
installed new itunes update and now it will not sync with outlook. it says it will only do it through the Icloud. How can i change it
Hello xtremejoe
I find that changing some settings in your syncing options will get syncing working again, like enabling Manually manage music and videos.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I did new itunes update and now it will not sync my phone
I updated my itunes yesterday and now it will not sync our iphone any ideas on how to fix this?
Hello xtremejoe
I find that changing some settings in your syncing options will get syncing working again, like enabling Manually manage music and videos.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
My audio files no longer sync to the in the 5d in camera audio. It did when I bought the program but no longer does I reinstalled and it still will not sync the files recorded on the H4N with the Canon 5D Mark II Camera.
The program used to import and transcode the Can 5D footage but no longer does. The program freezes often and looses my projects as well. Hard to make a living when your editing program is on strike!My audio files no longer sync to the in the 5d in camera audio. It did when I bought the program but no longer does I reinstalled and it still will not sync the files recorded on the H4N with the Canon 5D Mark II Camera.
The program used to import and transcode the Can 5D footage but no longer does. The program freezes often and looses my projects as well. Hard to make a living when your editing program is on strike! -
I have an iPod Classic 160GB and now it will not sync. I have restored to factory settings multiple times. It freezes during sync, gives -50 error code and says video is not supported on iPod. Please help.
This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.
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I got a new computer and my IPOD will not sync with the new computer.....I have a ITUNES account on the new computer and is downloading music just fine but it will not sync to the IPOD....What should I do to sync my IPOD? thanks
Copy the ENTIRE iTunes folder from the old computer to the new computer.
Attempts to sync an iDevice to a new computer will remove all content from the device and replace it with content from the new, empty library. -
My older classic (6 yrs or more) will not sync even though is recognized in iTunes 11. I have a new computer with Windows 7 vs my old one that had XP. Does this matter? I had my data transferred and redownloaded what did not transfer but I cannot get the new items purchased and downloaded to sync with my iPod. The data on the iPod has not changed one bit even though it shows as syncing. What do I do? The iPod works perfectly otherwise.
Thanks planb77. Your instructions worked but I had to do a little more than you stated. I did not realize that transferring files to a new computer was not enough. When the iPod synced I was told I needed to "authorize" my new computer to get my iTunes purchases to sync to the iPod. So after the initial sync, I ejected and disconnected the iPod, went into the iTunes store, set up "home sharing" and then authorized the new computer. When that was done I reconnected the iPod and was able to sync all my books and music. The only thing I couldn't do was rename the iPod as iTunes never asked me to. Is there a way to rename it after it has been set by iTunes as "owner's iPod"?
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I have connected a company iPhone to iTunes and it will not sync, help please!
My company have several iPhones which are setup through the same iTunes account but when you connect them to the pc it will not sync. I need to update them and load the latest software as they are still running on very old software. Help would be much appreciated!
Is this the computer to which they normally sync? If not... save yourself some hassle.
iDevices are designed to sync to only one computer/library. Attempts to sync to another computer/library will wipe all content. Upgrading the device requires a backup prior to the update which will remove all content if this is not the computer they normally sync with. -
My work address and my email will not sync
I have a black berry curve and my new work email is <Personal Content Removed> and it will not sync for me to get emails on my blackberry. I tried using the enterprise and the internet options and does not work. When I use the enterprise I do get an immediate email from blackberry but nothing ever synchs. When I try using the internet option is just says it is invalid. Any help for my IT team would help me out. Thanks
[Edited - Personal Information. Please read your messages]hi and Welcome to the Forums!
If your company has BES, then you need to talk to the BES admins. If they don't have BES, then you cannot use the Enterprise configuration at all. If, and only if, your email faces the internet, then it should be able to be configured for your BB.
If it's POP/IMAP, see this procedure:
KB10154 How to integrate a POP or IMAP email account through advanced integration
If it's OWA, then see this procedure:
KB03133 How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
If you don't know which it is, then you'll need to ask your IT folks. If they don't face your email to the internet, then there is nothing you can do.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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