HT1694 hotmail login banner stuck won allow me to login or cancel and cant shut down machine

hotmail login banner stuck won allow me to login or cancel and cant shut down my ipad or open any other apps

What does apple support say?

Similar Messages

  • New ipad (4days) stuck in start, works for about a minute and then shuts down and restarts (loop)

    New Ipad setup and worked fine for 4 days.  5th day it started OK and worked for about a minute. screen did a fade out and it restarted. It is stuck in this loop. I have tried reset, and then restore. It is still stuck in loop. After it up graded to newes version of iOS 5, it did a restore.  I need to configure it like new set up, but it is still stuck in the restart loop so I can not complete.  Battery shows 100% ( now down to about 96%).  I am assuming this is a hardware not a software issue.  Any suggestions?

    Hi there,
    If you have already tried restoring your device and have set it up as a new device (not from backup), then I suggest booking a Genius appointment, as yes, this may be a hardware issue.
    If you let me know your name, nearest Apple Store, a date and time, and an email address, I can book an appointment for you, or you can use the link below.
    Genius Bar Bookings US
    Sorry about the trouble you've been though, I hope it can be solved shortly.
    Nathan

  • TS3276 When I click on my mail icon nothing happens...it won't open or quit (so I can't shut down my computer). What's going on?

    When I click on my mail icon nothing happens...it won't open or quit (so I can't shut down my computer). What's going on?

    Which Mail icon? That in the Applications folder, that in the Dock, or some other? You do not have to quit your applications in order to shut down your computer (heck, you hardly ever need to shut down your computer).

  • Mac won't boot after the latest update. It is loading the update and suddenly shuts down

    My MacBook Pro won't boot after a minor update. The update was all fine and my Mac acted like it used to but when I tried to boot my Mac it just loads the the update then goes back to the Apple logo and then shuts down.
    I hope that someone has got a solution because I do not want to restore my Mac for the 4th time.....

    Hello JonasHallund,
    We've an article that contains information and steps that can help get your MacBook Pro to boot again.
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Cheers,
    Allen

  • My iPad mini is stuck on the Apple symbol. I tried a reset and it shut down. But when I turned it back on the problem persists thanks for any help

    my iPad mini is stuck on the Apple symbol. I have tried a reset and it shut down. When I turned it back on, the problem persists. Thanks for any help.

    If the reset doesn't help, the next step would be to restore the device to factory settings using iTunes on a computer. If you can backup the iPad first, do so and then restore to factory settings. If it all works out properly, you can restore the backup after you finish. If you didn't or can't backup, the iPad will be erased when you restore to factory settings.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    IF you can't restore that way, the next step would be to try using recovery mode.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • I tried to install the new iOs 7 on my iphone5 and itunes shut down before it completed and now my phone is stuck on with the apple and a line under it.

    I tried to install the new iOs 7 on my iphone5 and itunes shut down before it completed and now my phone is stuck on with the apple and a line under it.

    Hello roch23
    Check out the article below to get you back up in running.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My iphone 4 is stuck in super large screen view. tried rebooting, syncing, restore, shutting down etc. my grandson 'enlarged' the view more than is normally possible. Help please!

    My iphone 4 is stuck in super large screen view. tried rebooting, syncing, restore, shutting down etc. my grandson 'enlarged' the view more than is normally possible. Help please!

    Thank you for the prompt and correct reply, I'm now back in the land of the living and will now cancel my genius bar reservation at my local Apple store. Thanks again R.

  • My caps lock was stuck and I shut down. Now it's coming back up in safe boot and asking for a password. It won't take my password, I believe because of the caps lock problem. So, how can I get in?

    My caps lock was stuck when I shut down my computer. It is coming back up in safe boot (I had spilled liquid on it).
    It's asking for my password - which has some lower case letters...So now how can I get in?
    Is there a way to change this password or something?
    I have a wireless keyboard, but it wasn't set up - so, It's not recognizing it.
    Any ideas?

    Take your computer to get the keyboard replaced, your lucky it didn't trigger the moisture sensor and brick your machine, so your chances of the machine working well after the keyboard is replaced is likely very good.
    As long as the main keyboard is sending a caps lock signal, it's not going to work even if you get in.
    If you need to remove files off the internal drive, use a Firewire cable (800 to 400 adpater may be needed) and hold T to boot the problem Mac into Firewire Target Disk Mode and connect the cable to another Mac, the hard drive will appear on the desktop which you can then remove/erase files.

  • My MacBook won't go passed a grey screen and the apple logo . It has a loading bar but doesn't do anything and just shuts down after the loading bar is complete... HELP!

    Please please help!  I'm a college student taking finals. Need it fixed asap

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 3
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 4
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 5
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 6
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 7
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 8
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 9
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 10
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 11
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Safari keeps freezing and crashing on my macbook. Won't let me 'force quit', re-start or shut down. HELP!

    Sometimes when I am surfing the internet each website gets slower and slower to load, and eventually the little loading rainbow icon just keeps going round and round and it has frozen and crashed. What concerns me also is the fact that when this happens it won't even let me 'force quit Safari'. Although I can still bring other applications up (other than the internet), it won't let me shut down or restart either. The only way to get the internet working again is to press the power button which I know I shouldn't do, but what choice do I have when it won't let me force quit, restart or shut down?
    I am up to date with all the software updates. Because I was having this crashing problem I downloaded both iBoostUp (off app store) and MacKeeper off the internet to scan for hidden viruses etc, but it still hasn't eradiated the problem.

    Tell us what Extensions you put there; if no extension, what other apps you installed BEFORE this began to occur.
    You must fall under one of these situations.

  • PLEASE HELP 2/24/13 Brand new iPod Touch 5th Gen froze on set up and I tried to shut it down and it was on the apple logo screen for a long time and it shut down but now it won't turn on! PLEASE HELPPPPPP

    DESPERATE PLEASE HELP So my mother got herself an iPod touch 5g for Christmas and barely asked me to set it up last night, (BRAND NEW NOT OPENED YET).. I set it up not plugged into iTunes (directly on iPod). I was setting up a new iTunes account for her (got passed Wi-fi set up and location services) and as I was doing that, it mysteriously froze somehow. So I held the home button and power button down simultaneously, which I thought would restart the iPod/shut it down.. so it did, and it was on the apple logo screen for a LONG TIME.. and when I checked after a long time, it was black. I tried to turn it on, charge, and plug it into itunes (iMac computer) and it won't turn on!!!!! PLEASE HELP

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Photosmart C4580 won't print - push a button on printer it shuts down

    The Photosmart C4580 has been reluctant lately to print anything at all. The documents sit in the spooler but won't print.
    I've searched for this problem here and haven't seen same printer, same issue and solution, so here goes...
    Dell Dimension 3000
    Win XP Pro Service Pack 3
    I've had this printer since February 2009.  I've set it up on the USB port.
    Three weeks ago I upgraded the memory from twin 256 module setup to twin 512 using Dell products. Obviously, I took the PC apart, cleaned the dust bunnies, installed the memory and everything worked great after rebooting - including the printer.
    About two weeks ago a carriage jam error popped up. It wasn't jammed but I pulled the ink, reset them and restarted the printer. It worked fine - no noises, no jams, nothing.
    Yesterday the printer quit printing at all. It said documents are printing but they just sat in the queue. I've done:
    1. HP Solution Center guided solution
    (when it asks to hit the Cancel Button and Start Copy Color buttons to print Self Test, the printer shuts down every time)
    2. Windows troubleshooter
    3. The HP Support solution online
    4. Reinstalled printer using original CD
    5. Reinstalled using the latest install software from HP online.
    *After the latest reinstall, where the program asks you to print a test photo page, it did not print. HOWEVER, after I shut down and restarted the printer, that photo printed! But I can't print anything else since.
    Thanks for any help you may be able to provide.
    Message Edited by azchurch on 11-21-2009 10:24 AM
    Message Edited by azchurch on 11-21-2009 11:20 AM
    Message Edited by azchurch on 11-21-2009 12:02 PM
    Message Edited by azchurch on 11-21-2009 12:08 PM
    Message Edited by azchurch on 11-21-2009 06:33 PM

    Okay I can print one document at a time if I:
    send it to print
    shut down the printer
    wait a minute
    restart printer

  • Iphone 3gs stuck in recovery mode , power button dosent work, and cant connect to itunes.

    Well This Is Bad.
    So today i used my iphone 3gs.. and then it had a problem so i restored it. then during the restore it gave me error 20. i tried looking at apple support but it didnt help.
    so heres what it has:
    1. broken power button
    2. cant be seen on itunes.. not even the mac!
    3. stuck in recovery mode.
    4. dosent sence a computer.
    now i hear theres a "freezer trick" to get it out of this mode. but i tried it and no luck.
    i also looked on youtube, google,and apple support and stores. but theres nobody who had this problem.
    im trying to wait till the battery runs out but that will take long.
    what should i do?!?

    You are right there as a weard issue try with the battery comes out and then try to connect to the itunes should be working properly, if not fix the power on/off button because are escential to do it.

  • HT201263 My Iphone is stuck in recovery mode everytime i try to update it shuts down or was something about firmware

    I have tried to update this phone so long it keeps saying it is stuck in recovery mode, and when does update it go on to say it's firmware is wrong and can't update.  I don't what else to do except to unlock this phone now  please I need help to solve this

    Your phone sounds like it was jailbroken

  • Trying to upgrade to os 10.8.5  I now use 10.75  Bot the upgrade and downloaded. But a warning msg said that I need 10.8 first.  So trashed the dload, shut down machine thinking to go back and start over.Now the mac won't let me try re-download

    Hi - I made a mistake, I guess.  I'm tring to upgrade to os 10.85.  I now use 10.75.  I bought the upgrade and downloaded it, completely I thought... but when I opened it to install it, a warning came up and said I need 10.8  in order to install 10.85.  So...after some thought, I trashed the down load and went back to the app staore to find 10.8.   the little box by the mountain lion image said 'downloading'/  Sure enough in a remote corner of the screen there was a little box that said it was downloading.   arrgh.   I'd already trashed what was downloaded in finder .   So I figured I'd stop the download in the little box (which I think was 10.8)  , turn off the mac.  and then reboot, and download the whole thing again.   
    Now, when I go to the mountain lion image in the app store, and press 'download'  It won't let me download at all.   ??What to do??

    Back up all data.
    I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
    From the App Store menu bar, select
    Store ▹ Check for Unfinished Downloads...
    You may be prompted to sign in. If that doesn't solve the problem, quit the application and continue as below.
    Triple-click anywhere in the line below on this page to select it:
    open $TMPDIR../C
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). A folder should open. From that folder, delete the subfolder named "com.apple.appstore".
    Quit Terminal. Launch the App Store and try again.

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