HT1694 I enter my hotmail account into outlook and I get the 'unable to verify account information'...why?

I enter my hotmail account into outlook and I get the 'unable to verify account information'...why?
My email and password are correct. I can log in and check mail on the site but for some reason not in the app.
Any help is appreciated.

I too had this problem.
I found the answer on another forum question: https://discussions.apple.com/message/25497825#25497825
If you have enabled Two-Step Verification, then you shoud go to following link:
https://account.live.com/Proofs/AppPassword
You will get password for any applications you want to add, just insert that password in place of your regular password and you are good to go.

Similar Messages

  • I have imported a jpeg photo into iPhoto and cannot get the Places map to let me fix a position on the map. It remains disabled for my photo. Checking out the Help file has not given any solution.

    I have imported a jpeg photo into iPhoto  and cannot get the Places map tp show. I have tried the Help file and the information was not helpful. Can anyone give advice here?

    I am using iPhoto 9.1.1. When I select thephoto, then Places I get the window (Places to lookup disabled). When I hit theInfo button I get the size an JPEG notification, and  Faces and Key words. The “reverse” of thepicture shows a window with Rotate, Hide, Trash etc.
    When I select Places, get the Google worldmap, and this case a pin on Sydney Australia showing that eighteen photos arecorrectly placed. I am unable to make the connection to San Francisco wherethis particular photo was taken on a very modern camera.
    Regards,
    Theogt

  • HT1694 cannot add my hotmail account on to my ipad keeps saying unable to verify account

    Can anyone please help me. I cannot open my hotmail account on my ipad. I have gone into settings and followed the relevent steps. It keeps coming up unable to verify account. What can I do, any help would be appreciated.

    "Had the incorrect password error FOREVER! Just tried setting up the @live email as an "other" email instead of exchange or hotmail .. IT WORKED!!! Have emails in the inbox now and no prompts for passwords! Hope this help others." (Source)
    ...Found by doing THIS.

  • HT201320 Unable to step my outlook account keep getting warning unable to verify account I can send and receive mail on my iMac using the outlook account HELP

    Unable to setup my ipad for my outlook account I keep getting the message unable to verify, although I can send and receive mail from my iMac using the same outlook account.

    Confirm you did this: https://support.google.com/mail/answer/1173270?hl=en
    You might also try removing all gmail passwords from your keychain in Keychain Access. Then connect again and enter the password code given by Google.

  • No matter what I try when setting up an account for game center, I get the response that this account is already in use.  I have tried several times to reset both my Apple ID and a password.

    Have been having trouble trying to set up an account with game center.  I have several times reset both my Apple ID and password using both of my email accounts.  Each time I get a message saying that it is "already in use by another game center account", which I am sure is me, but I must have done something wrong in the initial set-up.  Please advise how I can wipe out all info and finally create a valid account to get onto game center!!  Thanks!

    Im trying to switch the Apple ID names around, and what i've learnt is that the Apple ID has to be an Email that isn't an Apple ID. Yup, it's messed alright.

  • Recently I am unable to open my hotmail account. When I try it says unable to verify account settings.  Nothing has changed, just one day it wouldn't open.  Any suggestions

    Recently having problems with my iPhone 4S not allowing me access to my hotmail account.  Any suggestions

    Checked out that link and everything seems to be in order on this machine at this time.
    I only have CC installed on this one machine, not even my secondary machine like is permitted. it seems odd that I'm asked to re-accept the Licence Agreement as often as I am. If I had to guess, it's almost every week, if not multiple times some weeks, that all the software will decide I should have to view the licence agreement.
    Edit: I've never had any noticeable "errors" activating or anything like that. I just get asked to do it quite frequently.
    This activation screen isn't too annoying (it involves clicking one single button), but like I stated earlier, if I'm trying to launch the software by double-clicking on a PSD, AI, PPROJ, AEP, etc... that file will fail to open.
    I feel like that's probably not really a bug, but it is frustrating, since I did launch the application with the intent to edit that specific file I tried to open.
    Again, something that you guys may consider working on.
    Another annoyance is that: agreeing to the licence agreement is a per-application task, so if I see that Licence Agreement dialogue window by opening Photoshop (for example), I know that every other piece of software I have in the suite (Illustrator, Premiere, After Effects, Audition) will be showing me that screen on it's next launch. Probably deliberate for legal purposes that I can't just agree once for the whole suite, but heck, it would save me a lot of minor headaches if it was a unified agreement.

  • HT204266 Payment method declined, I've just entered details for a new MasterCard and still get the same message, frustrated as I cannot download apps!!!!!!

    Payment method declined, I've entered in a new MasterCard after I got the payment declined message with my old MasterCard but still get same message with new card and I cannot download apps, someone pls help

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Getting 'Unable to verify account information' when attempting to setup Hotmail account

    I enabled two-step verification today on my Hotmail email account.   This is my one and only Outlook account and is my 'primary alias' which is correct.   I am able to retrieve email on my iPhone and Windows PC just fine - have logged in and out several times today on the PC with no problem.   However I now cannot get this account setup properly on my iPad, though it worked before today.   I get the 'Unable to verify account information' message when I try to set up the account new again on iPad.   (I was forced to try and delete and reset it up.)  
    Is this somehow related to the two-step verification?   If so I will remove it and go back to single sign in.   What do you advise for email on the iPad in this case?
    Thanks
    Michelle

    kmgilliam wrote:
    Is this somehow related to the two-step verification?
    Yes.
    If so I will remove it and go back to single sign in.   What do you advise for email on the iPad in this case?
    That's a question for Microsoft.

  • Trying to set up hotmail account on iPad.  unable to verify account information.  Help

    Changed hotmail password on PC. iPad2 stopped fetching hotmail.  Deleted account from iPad2.  Tried reinstalling.  continue to get message "Unable to verify account information".  What do I do now?  Help. 

    Aloha Helzo,
    Not sure if it's solved or not. I did have to uninstall all my CC from the old computer before I was allowed to install on the new computer, but it still kept telling me I had to buy the programs. I'll just watch and see if I get double-billed. I should know within a couple of weeks. If I do, then I will try and resolve it through the people in the billing department. that's how I ended up having to resolve it last time I changed computers.
    Leilehua

  • HT1694 every since I updated my iphone, I can't setup my MSN email back on my phone. I get the error message "Unable to verify account information" but the info is correct. What can I do? I think when I updated my phone, it messed up somethin? help

    How can I get my MSN email account set up on my Iphone 4?
    I have tried following the instructin from apple but continue to get error Unable to verify account but my info is correct. What am I doing wrong?

    If you have two-step verification turned on, turn that off, then try it again.

  • Exchange Account - Unable to verify account information

    Hi There.  I was trying to setup a staff members work e-mail to a work iPhone 4.  The e-mail is an Exchange e-mail.  All the information is correct (e-mail spelling, username and password, Domain and Server, etc) but it keeps saying "Exchange Account - Unable to verify account information"  Usually I just click Ok and it still gives me the options to select what I want to sync (Mail, Calendar, etc) and it still goes through.  This time it doesn't work at all. Just saves the info I inputted and won't sync up.  Any ideas on what's going on?
    Thank you for your time and consideration!

    Did the user change their password recently?
    A user complained about not being able to log in with correct credentials (on outlook 2010) while at home. His password had expired, and when he came in this morning, he changed it. We then tried to set up his exchange account on his iPhone, which gave us the "Unable to verify account information" message. When I learned of the password change, I looked in our Active Directory and sure enough, his account had been marked as "Locked". I unlocked it, and voila! He added his account without any further problems.
    So in short, check Active Directory to see if the accounts of affected users are locked. If they are, unlock them.

  • I can't add hotmail(Outlook) account to iPhone 5s (Unable to verify account information)

    I can't add hotmail account on my iPhone 5S. I recieved error "Unable to verify account information'
    I follow these step to set up my e-mail account
    -setting Mail, Contacts, Calendars
    -add new mail account
    -selected Outlook.com
    -entered my outlook.com address (hotmail) and my password.
    -after that I recieved error "Unable to verify account information"
    But when I follow these step I can get e-mail on iPhone 5S
    -setting Mail, Contacts, Calendars
    -add new e-mail account
    -selected other
    -entered e-mail address and password
    -enter IMAP hostname
    Please let me know hoe to resolve this problem
    I running on iOS 7
    Thank you

    I have already added hotmail account by the first step follow
    -setting Mail, Contacts, Calendars
    -add new mail account
    -selected Outlook.com
    -entered my outlook.com address (hotmail) and my password.
    I thought that there is any problem with hotmail server on sometimes.

  • I am unable to add hotmail account into my ipad 2.  Hotmail says the problem is with apple since I can access the account in all other devices except my ipad. I need to get pass, "unable to verify my account information"  Apple personnel appear helpless

    I have an Ipad2 and have tried severally to re-add my hotmail account but couldn't.  In collaboration with Apple personnel today (10/17/2012), we routed the Settings and General via the home page but solution appears elusive.  I can't get pass "Unable to verify your account information"  Hotmail feedback has it that the problem is with the iPad since I can access the hotmail account on my laptop, desktop, and smart phone,  Can someone please help me in this matter. 

    I see you have resolved this problem but for anyone else trying to sort out their Hotmail account on their iPad try the following:
    Try deleting your Hotmail account from your iPad/iPhone (making sure you can access your emails from your PC or other device as all your email history will also be deleted). Then under Settings go to 'Add an account' and click 'Other'(don't use the Hotmail heading). Fill in the required details for your Hotmail account and wait for account to be verified. This has just worked for me. Good luck!

  • How do I get past "Unable to Verify Hotmail Account Information" on iPad2?  Can't retrieve my Hotmail e-mails from my iPad, Help!

    Bought a new iPad2 with wi-fi access.  I am at home on my wi-fi network using iPad.  Trying to add my Hotmail account to the iPad so I can retrieve my e-mail messages.  When I try to add the Hotmail e-mail account to the iPad, I select Windows Live Hotmail on the iPad.  I then enter my Hotmail e-mail address and Hotmail password in the iPad.  The iPad then says Verifying.  Then a box pops up saying "Hotmail Account, Unable To Verify Account Information".  I spent about an hour on the phone with iPad support and they tried everything they could to no avail.  iPad support said I would need to contact Hotmail support.  I have learned that Hotmail does not have a support phone number that you can call, only a search area that is of no help.  I am able to log onto my Hotmail e-mail account no problem on my regular computer.  I was able to program my wife's Comcast.net e-mail into the iPad no problem and bring up her e-mail on the iPad.  I can not get past the "Unable to verify Hotmail Account Information" message on the iPad.  Frustrated, want to be able to retrieve my Hotmail e-mail messages from my iPad, please help!  Thank you.

    My hotmail was working properly until one month ago , then I do not what happens ... My mistake has been to cancel that account and try to re-load it... I am blocked at "unable to verify account details".
    I read and follow carefully all your steps here above but it is not working!!
    I also try to ask securiry code to mocrosoft and put it instead of hotmail password when creating new Ipad account but nothing.
    I try to go everywhere on microsfot pages and on my mail account setting but I can not find any help from there. From PC is working
    I try to choose "other" from the list of account and insert there hotmail account, both indicated adsHOTMAIL or OUTLOOK, but in this case it tells me "username or password for POP3.live.com are uncorrect.... what is POP3.live.com??
    I already try everything find in the net here and elsewhere ... I have hotmail account since years can not thik to change it .... Some other help?? Some indication I have not yet try?
    Why does not appear OUTLOOOK from the choice of default account in the "add account section"????!??!????

  • How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??

    How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??

    Hi there Robbonchelle20111,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

Maybe you are looking for

  • Creation of New DS and IS for single IO?

    Hi guys, I got a requirement wherein I should create a new IS and DS for a single IO, and the source for this is a flat file. And I should create this for an already existing Info cube which has got some IO's and the source for that is from some othe

  • ODBC error in oracle 11g

    Hi all. I have installed oracle 11g release 2 64 bit on my system and also installed Informatica powercenter 9.1. the informatica repository is in oracle database. I have configured informatica perfectly since i could run workflow when connecting to

  • ChooseFile not working to open a directory ?

    Hi all, I am creating an installer for my scripts and need to get an istall directory from the customer. It seems that ChooseFile ( ) with the ChooseOpenDir parameter is exactly what I need. But this does not work: there is no dialog and the return v

  • Wrong Unit Price in a Good Issue Document using DI

    Hi, in my addon I want to create a new Goods Receipt document, using DI. In the Lines, I set the ItemCode, I set the Quantity, and I set the Price, then I add the document, but when I go to Sap, in the Goods Receipt created, the Unit Price is wrong.

  • How to raise the exception

    how to rise exception when the cursor returns no data,suppose begin for rec in (select * from scott.emp e where exists ( select 1 from scott.emp where e.deptno=30 )) loop dbms_output.put_line(rec.ename); end loop; exception when no_data_found then db