HT1695 Bluetooth and wifi not working

Hi all
I have an iPod touch and for some reason the wifi and Bluetooth has stopped working, I have done a full restore and reset the network setting but to no avail. For reference my iPad and iPhones are working perfectly, the software is up to date. Any body found a solution to this?

Is this the problem?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If so it is frequently a hardware problem an an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • I buy a new compaq presario cq57 408tu but its bluetooth and wifi not working even installing driver

    i buy a new compaq presario cq57 408tu laptop , but its bluetooth and wifi not working even installing all driver

    Hey there. You didnt state what operating system you are using but I was able to find two articles that should help resolve your issue. 
    Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
    Fixing Bluetooth Issues
    These articles will go through all the basic troubleshooting steps. Let me know if this helps resolve the issue at all.
    Thanks!
    Sean
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Bluetooth and wifi not working

    my wifi and blue tooth is not working and i could not turn on my bluetooth , i tried reinstalling my drivers ,went to change pc setting and tried to turn on my blutooth bt its not happening. i tried to restore my system to earlier point then also it didnt worked,please help me asap .

    Hello , Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are having an issue with your WiFi/Bluetooth, and wanted to assist you! Please review the following documents, as they may help to resolve the issue for you:HP PCs - Troubleshooting Wireless Network and Internet (Windows 8)HP PCs - Understanding and troubleshooting Bluetooth wireless technology (Windows 8.1, 8, 7, Vista, XP)HP Pavilion and ENVY Notebook PCs - PC Does Not Connect to Wireless Network and Yellow Icon Next to Bluetooth Device in Device Manager (Microsoft Windows 7, 8, and 8.1) Please let me know if this information was helpful by clicking the thumbs up below.
    Have a great day!

  • S10-3t bluetooth and wireless not working with windows 8

    S10-3t bluetooth and wireless not working with windows 8. I tried everything but doesn't work at all. I don't know where to find the new drivers that are comatible with windows 8 ???!!! please help me to solve this problem because i tried everything....

    Do you still have your windows7 install files ? 
    ( installation image is usually in LENOVO_PART OKRBackup/Factory ) ? I lost them :\
    if yes I fear you have to enable it in win7 and then use it in win8
    http://rzr.online.fr/q/lenovo# g470 s103t (Please Contact me if your s10-3T is booting win7 or support bluetooth, 3g)
    Lenovo S10-3t | Model Name : 0651 | Mfg Date: 2010/06/08
    Lenovo G470 | Model Name : 20078 | M fg Date: 11/03/23 | BIOS: 40CN23WW(V2.09) 06/20/2011 | CPU: i5-2410M | Linux version 3.3.4lenovog470+ (root@lap) (gcc version 4.6.3 (Debian 4.6.3-4) ) #8 SMP Tue May 1 10:23:48 CEST 2012
    OS:GNU/Linux/Debian

  • Ethernet and wifi not working on g6 1318ax

    Sir, my laptop is HP g6 1318ax. When I buy this lap I installed windows 7 but now format it and installed windows 8. But after installing the windows 8 the ethernet port and wifi not working. I download and install hp recommend drivers for win8 but it is not working. Please help me to solve this problem. 

    Hi: Below are the links to the PCI and touchpad drivers. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110518-1&cc=us&dlc=en&lc=en&os=4132&product=5278311&sw_lang= http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110512-1&cc=us&dlc=en&lc=en&os=4132&product=5278311&sw_lang= Unfortunately, I don't know why the wired network adapter isn't working. I'll give this one more try and if this driver doesn't work, then I don't have any idea why. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=5229455&prodNameId=5229457&swEnvOID=4132&swLang=13&mode=2&taskId=135&swItem=ob-110949-1

  • Hi my iphone 3gs wifi, bluetooth and imei not working

    hi my iphone 3gs wifi, bluetooth and imei not working

    Do you have modified software installed on your device?
    If not, try to set it up as new device, explained here, without using the latest backup afterwards, in case it is containing corrupt data.
    How to back up your data and set up as a new device
    If this does not help, you'll have to get it serviced, there might be a hardware problem.

  • Z3 bluetooth amd wifi not working together

    hello , the bluetooth and wifi is not working together, when streaming videos through wifi and audio is connected to the bluetooth outspeaker , wifi connection drops for 30seconds and re-connecting , Sony please fix this bug.. than this phone is good. till now. 

    Hi I had the same issue a Week back with my Sony Xperia Z3 compact -- Model # D5833. 
    An auto software update in lollipop and the Wifi and Bluetooth stopped working.
    After speaking the the customer service expert (on chat) --Xperia Support center--  initially he advised me1. To start the phone in a safe mode -- (press the power button for 3-4 secs you get the option) but that didnt help.2. Next he asked me to do a repair through Sony Companion which I had installed on my laptop --- did it --reinstalled the whole software after wiping the complete software including cache--but to no avail.3. Finally when he had no solutions left.. he asked  me to show it at the authorized Sony service center as it was under warranty.
    I followed his instructions as did not want to experiment with my 7 months old handset, went next day to the Sony authorized Service Centre India (Mumbai) (17th Aug'2015) they said its a software problem and needed a day to rectify. But when I called them the next day to check on my phone status, they shared its a hardware problem and have sent across to another center which will do the hardware repair and will take maximum a week.  So the week is going to end after a couple of days....I will keep you guys posted on the update. The suggestion which I would like to share is, if you are having a similar problem run and go to the authorized service centre and leave the rest to the experts, without experimenting yourself.
    So once I will receive my handset in a weeks time ....I will share you the status....on the exact issue with the device.

  • Network controller& USB controller driver not found and wifi not working

    hello  I Purchased HP 15-ac025TX (M9V00PA) Notebook laptop  .  i have installed all driver from HP site here is the link  http://support.hp.com/in-en/drivers/selfservice/HP-15-Notebook-PC-series/7771404/model/8326084#Z7_3054ICK0KGTE30AQO5O3KA30R1  but still netwok controller driver not found also wifi not  working  i installed blutooth drivers too . I am using window 7 sp1 (32 bit) For network controller device ID is PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C&REV_01 secondly  univeral serial bus driver(usb) controller   not found i installed all drivers from above link  also update windows  but still no solution hardware id of usb controller is PCI\VEN_8086&DEV_9CB1@SUBSYS_80C2103C&REV_03  and last i am unable to download  AMD/Intel Switchable High-Definition (HD) Graphics Driver. the download link not working KINDLY RESOLVE THE ISSUE THANK YOU    

    Update: While the driver I knew would work has not shown up yet, I did some detective work and explored some other broadcom wireless card driver folders from some HP links, and I found one that should work for you. While it says it is for HP desktop PC's, they put the exact same wireless card form factor in a desktop PC that they do in a notebook PC. I see no reason why this driver would not work, since the setup information file contains the same hardware ID that you posted.  Here is a partial copy and paste of the driver setup information file and you can see the hardware ID you posted is supported by this driver.  x86 - Win7
    [BROADCOM.NTx86.6.1]
        %BCM430N_DeviceDesc% = BCM43XNG_NT61, PCI\VEN_14E4&DEV_4365&SUBSYS_2230103C
        %BCM430N_DeviceDesc% = BCM43XNG_NT61, PCI\VEN_14E4&DEV_4365&SUBSYS_22D3103C       
        %BCM430N_DeviceDesc_HPY% = BCM43XNG_NT61, PCI\VEN_14E4&DEV_4365&SUBSYS_2232103C
        %BCM430N_DeviceDesc_HPY% = BCM43XNG_NT61, PCI\VEN_14E4&DEV_4365&SUBSYS_22D4103C
        %BCM430N_DeviceDesc_HPY% = BCM43XNG_NT61, PCI\VEN_14E4&DEV_4365&SUBSYS_804A103C http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=cp_149257_1

  • Bluetooth AND USB not working

    Hi friends i'm facing 2 problems1. my bluetooth is not working properly, initially it wont show any blutooth icon when i start up, but after i restart it shows and start working, every time i need to repeat this to use bluetooth. kindly suggest me the solution.2. the usb ports (3.0 and2.0) both doesnt work properly, they only detect devices wen i go to device manager and scan for hardware devices.

     I was also worried that bluetooth is not working. But eventually came to know that  this model 15R203TX has bluetooth version 4.0  which is backward compatible to other bluetooth devices of version 2.0 to 2.1 EDR. Means if your hand set or any bluetooth device is having  version 2.0 or 2.1 EDR it won't able to send any data or see this laptop model while transferring data. Moreover if you try to send data from laptop to other bluetooth device irrespective of version it is able to send data. Now it is Same with WiFi  this model is backward compatible to IEEE 802.11 a/b/g. means  you can't receive signals from this devices unless the router is having IEEE 802.11 b/g/n/ac. For USB not working may be its a BIOS issue. While boot up try to press F2 key. And enter the diagonistic blue page. There you can check the version of BIOS or try to reinstall the updated BIOS by downloading it from HP support. If  USB still not woking then try to go to nearest authorised HP service centre.

  • IPhone 4s Getting Hot for no reason and wifi not working help?

    The otherday my phone was in my pocket and I could feel it getting hot, so I pulled it out of my pocket and noticed it was a lot hotter than it should be, after noticing this I noticed that my wifi was not connected so I checked SETTINGS<WIFI and there was no connections, the little icon just kept spinning and spinning, so then I toggeled it off and on, no luck, turn airplane mode on and off still no luck, I even toggled of my mobile data no luck.
    I preformed a reboot, (held both lock and home button together) and checked again, NOTHING.
    I then turnt it off for 10 mins ( held lock button slid red icon across) and the phone got colder and then the wifi started working again.
    then last night it did it again, I have taken the phone out of its case and changed the charger(just incase these were affected it), I then tried everything again, it helped but not for long, tonight it has done the same thing so I thought nothing of it, il just do what I had previously done,
    BUT NO! not even resetting network settings helped, neither did erasing all data, neither did placing the phone into restore mode, restoring via itunes and then setting the phone up as new, just incase the backups contained software glitches causing the wifi not to work.
    I have been screen shotting the phone in and out of charge showing no wifi connections are showing for proof for when I take it to the apple store thursday (everyother day was fully booked).
    Being that my phone still is covered by apple care, Ive got proof that it is defective/tempermental(incase it starts working again and then stops) and obviously they can have a look at it, take it apart or whatever i dont care I want it fixed! but will they replace it?(the whole phone) and also will it be for free as ive still got apple care warrenty and it is hardware problems?
    ALSO i never had any problems with 5.1.1 so I hope if i get a replacment it will be 5.1.1 as I wont update until 6.0.1 is stable enough

    *also, i have just reset all settings again and my wifi connections have appeared! this is taking the P*** now apple sort it out!

  • Ethernet and WiFi not working in browsers

    We have about 13 iMacs and 3 MacBooks connected to our LAN network.  Earlier this afternoon, one of our iMacs (20 inch early 2008) would not connect to Firefox or Safari internet browsers.  However, I was able to log into our practice management system, which requires an internet connection.  I went into System Preferences and ran a diagnostic test on the network which didn't show anything.  I even turned the WiFi on and connected to our wireless network and could not connect on Safari and Firefox.  I took one of our MacBook Airs and connected hooked it up to the ethernet cable used on the iMac that wouldn't connect and it worked without issue.  I checked our Netgear switch, all cords are securely connected and everything is light up as it should be.  Just wanted to see if anyone had any other suggestions before I called either the company who set up our network (who rarely return my calls) or take it in to be serviced (closest place is about an hour away).

    Why not try a Repair Disk?
    Boot to the Recovery partition, run Disk Utility and have it Repair Disk.
    http://www.apple.com/osx/recovery/

  • Bluetooth and Isight not working since upgrade to Mountain Lion

    Hello,
    I have a mid-2010 MBP running OSX 10.8.2.
    Ever since upgrading to Mountain Lion, My bluetooth and iSight both have stopped working.  I have tried the clear the SMC numerous times. Mostly it does not have any effect. However, a couple of times, it has restored service to the iSight and the bluetooth, but as soon as I reboot the machine they are back to being disabled. Sometimes they become available without my resetting the SMC and for seemingly no reason. I have also replaced a couple of different kext files: Apple_iSight.kext and AppleUsbVideoSupport.kext with known good ones. I also Verified and Repaired on the disk. In this case, permissions issues were detected and repaired, but without fixing my original problems.
    I would like desperately to resolve this without buying a new disk and doing a fresh install of OSX Lion. I would definitely NOT go back to Moutain Lion in this scenario. But I don't know what do next. I don't see many posts on this subject and those I have seen do not offer much hope. I know I am not the only one suffering with this, but I don't think Apple is addressing the problems, because they may not be pervasive enough right now.
    If anyone has found a way to resolve this permanently, please share with me. I would like to roll back to Lion, but can't do that either.
    Can anyone help me out?
    Thanks,
    Brad.
    <Edited by Host>

    This is likely a conflict with some 3-rd party s/w you have on the MBP but not the other two computers. Have a look in here
     > System Preferences.. Users & Groups | Login Items
    Is there something in here that's not in the same list on the other Macs? If so, try removing it and restarting your computer. If that solves the problem, try contacting the developer to see if there's an update.
    If that doesn't solve the problem, go through your other 3rd party apps and look for updates on all of them. One of them is stopping your mouse from working properly.

  • Touch pad. Bluetooth and camera not working

    i installed win 8 in my hp pavilion dv6-6176sx and format the hard disc then i installed all drivers from the internet because my cd is broken.  the problem is: my mouse touch pad don't work   , my camera and Bluetooth . and iam sure the problem is't hardware problem . what shout i do ?? PLZ i want fix it hurry as i have a lot of work
    then i back to win 7 64bit and make all ubdates and install all drivers and all still not working 

    Hi @abdallah2020
    Welcome to the HP Support Forums!
    I understand that you are having trouble with the drivers for your notebook. Where did you find them online?
    The supported and HP customized drivers for your notebook are only available for windows 7. Please see the following:
    HP Pavilion dv6-6176ex Entertainment Notebook PC Drivers
    For any drivers you find elsewhere for windows 8, there is no guarantee that it would work. Although it is certainly possible. Most notebook manufacturers do customize the drivers for the set of hardware in a unit. You can check out the following for suggestions and the reasons some drivers are not made.
    What if I Don't See My Operating System?
    If you wish to try the windows 7 installation, then the drivers are at the page I included.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Bluetooth and sleep not working

    MacBook bluetooth "not available" at the same time as sleep not working (the cd drive wakes up and puts it out of sleep after about 20s). These two faults occur together and are intermittent, though increasing in frequency. I have tried all the fixes (flashing, power reset etc) listed, but none are working, e.g. an earlier post is below. Anyone with any clues - I'm in guarantee but would rather not have people pulling the machine to pieces if I don't need to.
    Thanks
    http://discussions.apple.com/message.jspa?messageID=4571577#4571577

    PS. to the above, just worked out that it only happens when I'm connected to mains power (not on battery) so i guess it's some hardware glitch...

  • Bluetooth and trackpad not working after safe sleep / USB unexpectedly miss

    I have a PowerBook 12" G4 1.5Ghz with Leopard 10.5.4.
    After a safe sleep trackpad and bluetooth are not working until a reboot.
    The log messages from system.log:
    Jul 3 21:35:37 PowerBook kernel[0]: hibernate image path: /var/vm/sleepimage
    Jul 3 21:35:37 PowerBook kernel[0]: sizeof(IOHibernateImageHeader) == 512
    Jul 3 21:35:37 PowerBook kernel[0]: Opened file /var/vm/sleepimage, size 805306368, partition base 0x8008000, maxio 100000
    Jul 3 21:35:37 PowerBook kernel[0]: hibernate image major 14, minor 2, blocksize 512, pollers 2
    Jul 3 21:35:37 PowerBook kernel[0]: hibernateallocpages flags fc14fc21, gobbling 0 pages
    Jul 3 21:35:38 PowerBook kernel[0]: System SafeSleep
    Jul 3 22:57:40 PowerBook kernel[0]: mappinghibernateflush start
    Jul 3 22:57:40 PowerBook kernel[0]: mappinghibernateflush time: 63 ms
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatepage_listsetall start
    Jul 3 22:57:40 PowerBook kernel[0]: removed hash, pca: 1088 pages
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatepage_listsetall time: 32 ms
    Jul 3 22:57:40 PowerBook kernel[0]: pages 131096, wire 69199, act 49491, inact 10261, zf 0, throt 2145, could discard act 0 inact 0 purgeable 0
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatepage_listsetall found pageCount 131096
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen(0)
    Jul 3 22:57:40 PowerBook kernel[0]: writing 130317 pages
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatemachineinit: state 2, image pages 68036, sum was 3edec30c, image1Size b699200, conflictCount 0, nextFree 487
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen(), mlget_interruptsenabled 0
    Jul 3 22:57:40 PowerBook kernel[0]: IOHibernatePollerOpen(0)
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatemachineinit reading
    Jul 3 22:57:40 PowerBook kernel[0]: hibernatemachineinit pagesDone 129933 sum2 7dcdd819, time: 5046 ms
    Jul 3 22:57:40 PowerBook kernel[0]: System SafeSleep Wake
    Jul 3 22:57:40 PowerBook kernel[0]: Wake event 0800
    Jul 3 22:57:40 PowerBook kernel[0]: IOBluetoothHCIController::terminateWL .. done
    Jul 3 22:57:40 PowerBook kernel[0]: E:[AppleUSBBluetoothHCIController][InterruptReadHandler] Received kIOReturnAborted with 1 pending interrupts
    Jul 3 22:57:40 PowerBook kernel[0]: ADB present:84
    Jul 3 22:57:41 PowerBook configd[14]: setting hostname to "PowerBook.local"
    Jul 3 22:57:42 PowerBook kernel[0]: USBF: 1725.838 AppleUSBHub [0x2352400]::SuspendPorts - port (1) unexpectedly missing
    Jul 3 22:57:42 PowerBook kernel[0]: USBF: 1725.838 AppleUSBHub [0x2352400]::SuspendPorts - port (2) unexpectedly missing
    Is there already a solution to this problem?

    I am also having the same problem, although I'm on a PowerBook G4 12" 1.5Ghz.
    I have an Apple Wireless keyboard and a Logitech BT mouse. The PowerBook is set up not to wake the computer using any BT device.
    On two occasions, the computer woke up from sleep because it somehow lost the BT keyboard and mouse connection. Upon close inspection, that shouldn't have been possible, since that option was off.
    I subsequently checked the BT preference pane under System Prefs. There, I discovered the following message, "Bluetooth Device Name: Name not available."
    The first time, I restarted the computer and everything came back to normal. The second time it occurred, it I decided to log off and log back in. The log in process was fine, but my icons on beside Spotlight wouldn't load, System profile froze when getting more information on my BT module, and System Preferences also froze when trying to access the BT preferences. I ended up restarting the computer, and lo and behold, it worked again.
    This has happened twice in the last two months, and I can't replicate the problem. I also can't figure out if this is a hardware or software problem.
    I've read posts in the forums that describe BT going missing. This is not the case for me. BT is there, but for some reason BT is there but it's "Name not available."
    Plaese let me know if you figure something out.
    Cheers,
    LP
    PowerBook G4 12" 1.5 Ghz   Mac OS X (10.4.8)  

Maybe you are looking for

  • Search on the custom field in Product doesn't work

    Hello everyone! Lately I was configuring additional custom field for product header and succeed. Then I wanted to add this field as a search criteria for product search and I followed help on help.sap.com and note 1026956. Here are the steps I did: 1

  • Video Camera Zoomed In Too Much

    I know there probably is not a fix for this but I just wanted to throw it out there. Why, when you switch from Camera to Video does it zoom in so much? I was trying to take video of my daughter in front of me and I couldn't back up enough where we we

  • Songs to blank cd to put in another users iTunes

    i put a couple of songs onto a blank cd to put it on another users itunes but it isnt working, any idead, thanks!!!!!

  • Does the Motion face  only show butterflies?

    One of the reviews I'd heard spoke of how the jellyfish were outstanding on the Apple Watch face. I thought these would be under the 'Motion' umbrella on my watch, but all I've seen is butterfly after butterfly. Is this normal?

  • How to configure collaboration services in portal??

    I am new to the collaboration stuff, i have standard collaboration requirement where the user has to create the room and chat with other employees. I have followed the below link to do collaboration minimal configuration    https://help.sap.com/saphe