HT1695 cannot connect ipod touch to wi-fi

brand new ipod touch g5. when connecting to wi-fi it requires an 8 digit password to activate the "join" button. our home network has a 5 diigt password. how do we bypass this feature?

Are you using WEP security? If yes you have to have the router to use the first key and as the password you have to enter the first hexadecimal key, not the paraphrase uses to generate the four keys. See:
iOS: Recommended settings for Wi-Fi routers and access points

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