HT1695 i am trying to connect to itunes
i am trying to connect to itunes on my new ipod touch and i have to enter my broadband password which apple or the ipod will not accept, i have also tyoed in my itunes password and Apple ID but nothing happens with that either so could someone explain what Apple actually want from me as i don't know what else to do? Does the ipod touch need to be on wifi anyway?
You have to enter the password that you assigned to your AppleID/iTunes account.
To reset the password see:
iTunes Store: Retrieving and changing passwords (Apple ID)
The iTunes app on the iPod is where you purchase media and other non-app media. You have to be connected to wifi to access the iTunes store.
Similar Messages
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I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Help me, when trying to connect to iTunes or the iTunes Store I receive the following message. "iTunes could not connect to the iTunes Store." An unknown error occurred (-3212).
iTunes has been denied by your firewall. Add iTunes to your firewall allowed list.
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I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing........
This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.
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My iPad is disabled and I can not input my passcode. what do i need to do? I tried to connect to iTunes, but it will not allow me to connect via compute USB as I cannot input my passcode for the iPad.
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/re-sync your content to it
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Just got a second hand iPhone 4s and tried to connect to iTunes on laptop running windows 8.1 does not detect iPhone, iPad or iPod. Can any help please? iPhone is version 7.1 and running latest itunes
Hello HungryHoover,
It sounds like you are not able to see any iOS devices in iTunes on your PC. I recommend the following article to help you troubleshoot that named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
Regards,
Sterling -
my apple ipad is disabled and saying connect to itunes. i tried to connect with itunes but not responding
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097 -
i just update my iPhone which was previously jailbreaked when i update it after downloading all the file it start to show the apple logo for a moment and it went and completely turned off i tried to connect through iTunes but it doesn't show any iPhone connected to itunes
No support for jailbroken phones will be given in this forum or from Apple.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and… -
i m new t o iphone community , i tried to connect with itunes with my laptop, finally i did transfer my songs and movies to itunes but it is not showing in my iphone . plwease help me
You need to sync your phone with iTunes on your PC. Read this article
http://www.apple.com/uk/support/iphone/syncing/ -
after restore i reached in the "choose a network" than i trying to connect to itunes but it could not work forword ..what to do..please tell??
after restore i reached in the "choose a network" than i trying to connect to itunes but it could not work forword ..what to do..please tell??
iPhone 4 -
Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store
Iphone 5 IOS6.0.1 Error appears when trying to connect to Itunes Store as Cannot connect to Itunes Store
you are not alone! I get the same for weeks now and I got an itunes voucher for xmas!
enjoy ecuador you lucky liucky barsteward, I have been to honduras/belize/mexico/guatemala/peru/bolivia/chili but ecuador is meant to be BRILLIANT
so to recap obviously some glitch at apple!, sorry I couldn't help -
TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
ThanksPerhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"
When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"
same here for Windows Seven, it also says "The network connection timed out" Been like this for days.
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After updating my ipad to ios7 it is on recovery mode. Then I tried to reboot it and it shows an image to connect to iTunes. I tried to connect to iTunes and restore it but it says ipad could not be restored and an error occurred. What can I do now???
http://support.apple.com/kb/TS3694#error3194
This might help. Good luck, I really hope this all works out. :-) -
HT1338 Got latest iphone and trying to connect to itunes
I got the new iphone (I had the 4 before) and I am trying to connect to itunes and it says that I need the latest version of itunes. So, I downloaded newest version and when I go to install it says, "this software requires Mac OS X version 10.6.8 or later." How do I remedy this so I acn sync my new phone?
WhitneyMathes wrote:
, I downloaded newest version and when I go to install it says, "this software requires Mac OS X version 10.6.8 or later."
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
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