HT1695 ipod touch is not on itunes or computer and not charging

anyone have any idea what to do? i called apple they put me into recovery i lost the call and when i called back they said i was past my support time so now i am stuck with an ipod that shows cable and itunes on the screen, i have tried different cords and nothing seems to be working.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

    My iPod touch is not charging, nor is it syncing with my commputer and iTunes. It will charge on the wall charger, and in the car, but not on the computer. My wife's iPod Nano syncs on the computer. I went in and reset my iPod Touch back to factory settings and now it will not let me get in unless I sync to iTunes on my computer. Well, it still will not connect thru the USB cord. Does anyone know what I should do to get this corrected? I want my iPod back.

    Have you seen and worked through the suggestions in this Apple support document?
    iOS: Device not recognized in iTunes for Windows
    If you have any questions about any of the steps, feel free to ask!
    B-rock

  • My ipod touch will not charge, turn on, or appear in itunes, what can i do?

    My ipod touch will not charge, turn on, or appear in itunes, what can i do?
    When i plug it in to my compuer it shows an empty battery with the charge symbol then after a while it shows the apple logo like it is turning on then nothing happens and it goes back to the battery.

    I haven't left it overnight to charge. Is there a difference between letting it charge overnight and an hour or two with no results? The ipod does not even recognize that the cord is attatched.
    I left it on my dresser in my bedroom.

  • Ipod Touch will not charge or connect to Itune, keeps reverting to apple logo?

    My Ipod Touch will not charge or connect to Itunes/computer
    Ipod switchs on charge logo appears then switchs to apple logo

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipod touch will not charge or register in itunes.  It keeps turning off and then showing the apple logo?

    My ipod touch will not charge or register in itunes.  It keeps turning off and then shows the apple logo.  I have tried holding down the button and plugging it in.  It will show the red battery for a second and then turn off?  Any other suggestions?

    I have checked for problems with the connections, but from what i can see with the naked eye, nothing appears abnormal. It is very strange, and very sudden. It just stopped in the middle of a charge. The apple store is my next step. I just wanted to see if anyone on here had some extremely eye-opening solution or check. thanks though!
    I'm also within warranty, so it's not a huge problem.

  • My iPod touch is not charging. HELP?!

    My iPod Touch is not charging or starting at all. i've tried all the USB ports I own, my docking station, i've tried resetting it, but nothing's seeming to work. I got this last year as a replacement for my other and this is the first problem i've had with it... I think it's 2nd gen. The empty/charging battery icon comes on every time I press a button when it's plugged in, but nothing else happens, it's been like this for 5 days now. Does anyone have any idea's how to make it charge? It's also not showing on my iTunes at all either. Can anyone help?!?!

    I was a bit miffed to learn that my new iPod Touch does not support recharging via firewire-type connections. Indeed, I didn't even realise that there was any difference between the dock connector I use via USB with my computer and the dock connector connected to my car's audio system. But there is a difference, and I can no longer rely on my iPod to keep me entertained for long car trips.
    The solution I've found is not cheap, but works. You need to get a third-party charge converter. I ordered mine from the people who invented it, in Sweden: http://www.ridax.se. I also understand that they will soon be available from CableJive (http://cablejive.com/charge_converter.html) in the States.

  • New iPod touch will not charge or sync

    brand new ipod touch will not charge or sync with my computer, i tried all different kinds of cables but nothing is working, help!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • My iPod touch is not charging it only shows the apple symbol

    My iPod touch is not charging it only shows the apple symbol

    See the not-charging topic of:
    iPod touch: Hardware troubleshooting
    Have you tried another cable?
    Another charging source? Does iTunes see the iPod when you connect to your computer?
    Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
    - If not successful, time for an appointment at the Genius Bar of an Apple store.

  • My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

    My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!

    When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
    Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
    Does that make sense?
    Cheers,
    GB

  • My ipod touch is not charging and no power

    My ipod touch is not charging and has no power.How can I solve this problem?

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • HELP!! Ipod touch will not charge or turn on

    My ipod touch will not charge or turn on. I think the battery went dead, but now it won't even turn on or charge. My computer does not even recognize that it is plugged in. I have tried to charge it on other devices and get the same result. Can anyone help?

    TRY GEORGE GUERRERO'S ANSWER FIRST.
    Plug it into the computer for about 15 minutes.
    If it starts to turn on after about 15 minutes then unplug it.
    As it is turning on hold down BOTH THE POWER AND THE HOME BUTTON on the itouch for 15 seconds, or until it flashes white or just turns back off.
    Then RELESE THE POWER BUTTON BUT STILL HOLD DOWN THE HOME BUTTON.
    Then plug it back in.
    The computer should reconise your ipod.

  • My iPod Touch is not charging even while being plugged in.  I tried rebooting it and it's not working still

    My iPod Touch is not charging while being plugged in the computer or the wall!  It shows that it is plugged in and it goes back and forth from the Apple screen to it being plugged in, but it's been hours and it's not charging at all.  This is my first time dealing with this.  Has this happened to anyone?

    I just put it on an iPod dock to charge and it worked that way instead!  I guess it has more power charging it that way then a plug in the wall or plugging it into the computer.  THANK GOD!  I don't want to lose what I have on it!

  • My ipod touch is not charging or switching on. What should I do?

    My ipod touch is not charging or switching on. What should I do?

    Try:
    iOS: Not responding or does not turn on
    If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT1435 ipod touch will not charge

    ipod touch will not charge on computer or through electrical outlet.  Please advise

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • HELP!!! My ipod touch 4th generation is not charging! The cable that came with the ipod touch is not charging the itouch, I have to use an iphone 3's cable to charge. What should I do?!?!

    HELP!!! My ipod touch 4th generation is not charging! The cable that came with the ipod touch is not charging the itouch, I have to use an iphone 3's cable to charge. What should I do?!?!

    Get a replacement cable. If still under warranty, Apple will replace the cable.

  • IPod Touch 5th Gen will connect to computer and display in iTunes, but will not turn on

    I've had my iPod touch 5th gen in a Lifeproof case and was taking some pictures, and lo and behold, the case seal leaked. I got water inside my case and immediately turned my iPod off and placed it in rice. After two weeks of drying in rice in a warm environment, I removed it and decided to try it out again. Much to my chagrin, my iPod would not turn on and could not be placed in recovery mode; I've tried to place it in both recovery and DFU mode, if only for some response, but nothing. It displays no screen image, no error message, nothing. It shows up in iTunes just as normal, with the name, and I can even view the sync menus for the device. However, I cannot access any pictures (my iPod has a passcode that must be entered first, and to enter the passcode I would have to turn the device on, which is so far impossible).
    PLEASE HELP. Lifeproof will replace my case but not my device, and I have several weeks of photos, lots of music, and unsynced apps. (I know I should have backed up more recently, but life gets busy and I wasn't anticipating such a problem).  

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
    - Then charge overnight and try what you did before
    If still does not work:
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
      Apple - iPod Repair price
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

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