HT1695 screen went white. can't exit

I need help with an ipod touch. I went to open a new app and the screen turned white and now won't let me power off or even exit app. WHat happened and how do I fix it?

- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • My screen went white,can`t use the phone,what to do?

    hello,
    my screen went white after i started recharging the phone,sound and buttons are working,but can`t use the phone,what to do
    thank you

    Try a restart.
    Try a reset.
    Try a restore.

  • My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

    My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, try a Restore:
    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
    There's more that you can do.  Post back if none of the above solves the problem.
    By the way, I always allow "push."  That allows the app developer to "push" information to your device rather than waiting for you to ask for it.  However, "don't allow" shouldn't cause the problem that you're experiencing.

  • My ipod screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the Genius Bar of an Apple store.

  • While updating my ipod i noticed that my ipod had froze at the end of it, i then decided to restart it. It began to restart and then the screen went white then restarted itself again and has been on this loop everytime i go to use it. How can i stop this?

    Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My IPod screen went white and I can't do anything on it. Is it like a virus?

    My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • HT202159 Problem with Update on   It started, then the screen went white and the icons for the apps on the desktop were all blackened, 'waiting'.  What now?

    It showed a number of apps to be updated on my iPad, so I clicked 'update all' as usual.  It started, then the screen went white.  The icons for the apps on the desktop went black, as they do, with the first one half way around the little circle timer, and two marked 'waiting', with others not that far into the process.  They all stopped.  Now I can't stop the update process in the App Store, or use any of the apps.  What do I do next?  Help, please!

    Hello there, Rev Susi.
    From what I can gather you have a few apps that only display "Waiting". The following is a past discussion that dealt with a similar issue, the answer may help you as well:
    App updates won't download on my...: Apple Support Communities
    https://discussions.apple.com/thread/4111336
    Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
    Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
    If that doesn't do it, try resetting or restoring the iPhone.
    via whatheck
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • After the most recent update, the screen went white on my touch. Any one else have this prob?

    After recent update of my 4th gen iPod touch, the screen went white. I can still see the background a little but, there is a screen "burn in" as well. I restored it but it did nothing to fix it. AHHHH!

    That happens sometimes.
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HT1349 My iPod touch 4g's screen went white and now it won't reboot or connect to iTunes

    I was just on my Facebook app and then I clicked on a link. It's a link that doesn't usually do anything to my iPod. Then, the screen went white. This sort of happened the other day, too. I've tried to reboot it several times, but it won't do anything. It won't connect to iTunes, either. What can I do?

    Try posting in the iPod forum. This is the iPhone forum.

  • I think I have blown out my USB ports.  Plugged eternal drive to USB port;  drive also had an AC plug which I plugged in.  Screen went white;  unplugged external drive (both USB and AC plug).  Restarted MAC Pro.  Everything came back except USB ports

    I think I have blown out my USB ports.  Plugged in an external drive to USB, but drive also had an AC connection which I connected.  Whole screen went white; unplugged external drive (both AC and USB) and shut down MacPro.  Restarted and everything came back except access to USB ports.  Have tried to reset PRAM and SMC.  No success.  Have I blown out the electronic circuitry to my USB ports?

    Thanks for the response, but ironically enough, I feel really stupid after posting that because a couple minutes after posting that my DELL mouse started working again, but I honestly don't know how long that'll last. After it started working again, I tried switch which port it's plugged into again, and the other one (the one closest to me) still isn't working. If it stops working again (which it probably will), I'll definitely take it to the Apple Store. But, for some reason almost every time I take a device to the Apple Store, it fixes the problem itself when I get there, and then stops working after I leave (like just now.)
    That's happened a couple times, like when my computer was heating up alot, and when my phone's sound kept shutting off by itelf.
    Anyways, I want to keep this discussion up just because I know it'll stop working soon. But, yeah, I was planning on taking it to the Apple Store anyways, but I think the earliest I can is probably Saturday or Sunday, so I'll do that then.
    Thanks for the response!
    Scott

  • I just got a new docking system so i plugged it in and put in my ipod, then straight away my screen went white and now its not doing anything! please help!!

    ! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!

    Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
    Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
    If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
    In iTunes, Preference, tick on Prevent devices syncing automatically
    Hopefully your music are still in both your iTunes library,
    Connect the iPod to the Mac
    Restore it (just to fix any filesystem corruption by the Windows end)
    Set it to Manually Manage Music
    Sync your selected songs in your library.
    Whern sync complete, Eject it
    Connect it to your Windows PC.
    Select the song in the library
    Sync it.
    It should work if your ipod Hardisk is not giving any problem.
    Good luck!

  • My ipod touch 4 's screen went white after i dropped it.

    my ipod touch 4's screen went white after i dropped it.i can still see some icons but with difficulty.there is no external damage and i think the touch works.what happened and how much does it cost to repair it?

    iPod touch 8 GB
    $149
    iPod touch 8 GB (2nd gen.)
    $99
    iPod touch 8 GB (4th gen.)
    $99
    iPod touch 16 GB
    $199
    iPod touch 16 GB (2nd gen.)
    $149
    iPod touch 32 GB
    $249
    iPod touch 32 GB (2nd gen.)
    $199
    iPod touch 32 GB (3rd gen.)
    $149
    iPod touch 32 GB (4th gen.)
    $149
    iPod touch 64 GB (3rd gen.)
    $199
    iPod touch 64 GB (4th gen.)
    $199
    Clearly, it's not inexpensive.  You might wish to try a few things yourself.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • IPod screen went white

    My ipod screen went white and it says i should go into recovery mode but it wont let me do those steps after i hold the home and button at the top it wont go to the slide to power off can someone help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi something happened to my ipod the  screen went white

    hi something went wrong with my ipod the screen went white because of an app

    There's a couple of things you can do.
    First Hold the off button for a long time.
    If this fails then go onto your iTunes on your computer and restore your iPod. Don't choose the restore to factory settings option.
    If this fails go into the App Store and ask for assistance from them. You have to book an appointment.
    Hope I could help.
    Tom

  • My ipod toch 2gen screen went white

    my ipod 2 gen screen went white this morning.  I leftmy pod on the charger all day and its still white .  Ive tried the hold the sleep buttono for 10 seconds but it hasnt worked what can i do??

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

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