HT1711 Can I get a refund if I downloaded the wrong version of an album?

Can I get a refund if I purchased the wrong version of an album?

All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I can't get my serial Number after downloading the trial version of DreamWeaver CS5.?

    Hi there,
    After downloading the trial version Of Adobe Dreamweaver CS5.5, I had to type in the serial number to actually use the product but I can't find the serial Number anywhere and now i don't  know what to do because it is a trial version and so I can only use it for 30 days. Hope someone can help!

    No, but when i downloaded the trial from the official Adobe website it said that i would get the serial number or something. At first the software wasn't working but after restarting my PC it started working! Thank you for answering!

  • HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought Smart Photo Converter which do,s not work but i can't get any refund , i have contacted the company but no reply and that was two weeks ago...so do you talk to someone at the App store?

    I bought Smart Photo Converter which does not work but i can't get any refund , i have contacted the company but no reply and that was two weeks ago...so do you talk to someone at the App store?

    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

  • I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

    I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

    If you ordered Acrobat via subscription, then you can use either Windows or Mac version.  Just download/install the Mac version, then activate it with your Adobe ID.
    If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

  • HT3825 i cant import my 5d 3 raw file using iphoto. how i can solve my problem? i already download the last version of adobe raw ubdat

    i cant import my 5d 3 raw file using iphoto. how i can solve my problem? i already download the last version of adobe raw ubdat

    A Good samaritan answered this for me on another forum
    How to update Camera Raw

  • How can I get my money back after buying the wrong book?

    I bought a book where the language was wrong, Danish instead of Norwegian. So how can I  get my refund the purchase?

    Click here and ask the iTunes Store staff for a refund.
    (103345)

  • You are screwed up you can't ask a question until youve downloaded the lastest version I'M ON THE LAST VERSION ******* 5. is slower than 3.6.19 false advertising I get better speed with the old version, what's up with that?

    I've already gone through this once but, just so I have my opinion voiced.I have used firefox all the way back to the first firefox and I don't understand why you have to make better when you usually make worse.Didn't you learn anything from vista? worst piece of crap Microsoft has ever made besides ME. I like 3.6.19 better than 5. because it works and it's faster! I can see it with my own two eyes.Then you say your going to discontinue updates after Aug, I know your in competition with other browser's out there but, I like my old version unless you can get rid of the bugs that are in 5.,my problem is it's to slow of a response when I'm responding to questions on forums and I don't like it. It's an aggrevation I don't want so I'VE DECIDED TO GO BACK TO 3.6.19 I LIKE IT BETTER! LET US KNOW WHEN YOU GET 5. FIXED

    You should upgrade to Firefox '''3.6.18'''; your post shows '''3.0.19''' which is obsolete and insecure.
    Get the installer here: http://www.mozilla.com/firefox/all-older
    If your browser is just reporting the wrong version to this web site, then it's a false alarm, but please check for your own safety.

  • How can I get past recuring snag upgrading to the latest version of Firefox? (I currently have v 3.5.3)

    When I try to install the downloaded update, I get partway through the Install Wizard, then I get a message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you wish to reboot now?" If I click "Yes", my laptop reboots; but the version of Firefox is the same and the same thing happens all over again when I try to upgrade. If I click "No", all windows close; and when I try again to install the downloaded upgrade, the same thing happens all over again. P.S. Even when I try to Uninstall Firefox, I get the same message and the same thing happens.

    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • I downloaded the Avatar soundtrack, but certain songs play halfway then just cut, and play the next track...how can I get a refund or re-download?

    I downloaded the Avatar soundtrack and in the downloads sections, all music downloaded to complete, yes more than half the tracks play halfway then just cut out and play the next track...it's awful...how can I resolve this??

    I THINK I have solved the problem. Can't be 100% because I don't want to try a restore. At least the Apple home page lites up correctly with quicktime now. It hadn't in the past.
    Thank you for your assistance. - LRB
    desktop   Windows XP  

  • I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

    i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

    Well, two thoughts.
    The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
    The battery has deep discharged and is now dead. It will never recharge and should be replaced.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
    The flat fee for a battery exchange is, I believe, $99.00 USD.

  • TS3212 I can't get my itunes to start downloading the new update on my pc.

    About two weeks ago, my itunes on my pc said there was an update available, but I put off updating it until I can do it at night when I have more download capacity available. Now I can't get the message asking to update to come up again, and when I search for available updates, it says one is available, but when I select to download it, nothing happens. I've tried over several days now. Restarted computer and itunes, but still can't get the download to start. Never had this problem before.I have Itunes version 10.6.3.25 on my pc right now and it says version 10.7 is available. I can't get the download to start off the Apple website either.
    Thanks,
    Liz

    I can't get the download to start off the Apple website either.
    Could you walk us through what happens when you try to download an installer from the Apple website, please?

  • I can't get my iTunes to update to the new version.

    I updated my iPod and so I need to update my iTunes. When I try it tells me this: "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServices\Schemas\Calendars.syncschema\Contents\Resources\ja.lproj\L ocalizable.strings" Help!!

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Can I get a full site and not the mobile version?

    I've noticed that when I surf to some sites, I get mobile versions of those pages. I'm sure it must be something to do with the user-agent string of Safari, identifying it self as an iPhone and thus the site serves up a mobile page.
    Is there any way I can prevent this, and get a site to serve up the full page? Some browsers (via add ons) let you change user-agent strings, but there's no such option in the iPhone.
    Thanks.

    You can't change the user-agent strings with Safari on the iPhone, but most of the websites that have a mobile and full version provide a full version selection when redirected to the mobile version. If you have save cookies enabled, selecting the full version should be saved as a cookie so you aren't redirected to the mobile version when returning to the website.

  • TS4062 when i connect my new ipad to my computer and open itunes - it's telling me that the device can not open IPAD because it needs Itunes version 10.5 - but i can't seem to find out or download the newest version of itunes on my ipad.  Any ideas?

    My computer is not reading my new IPAD in ITunes.  It's saying i need itunes, 10.5 or higher - but i can't seem to update my itunes on the IPAD - any ideas?

    10.5 is NOT software for your ipad.  It is the itunes software for your computer.

Maybe you are looking for