HT1711 Jewel case printing overlaps and is not readable. What is the problem?

When trying to print the jewel case of a playlist, the printing is overlapped and unreadable.

Some more things I have tried:
I purchased a utility called "Printer Setup Repair". I ran all the diagnostics and even replaced the CUPS config file with a brand-new one.
Strangely, when I try to print, my printer warms-up, the job shows as processing, and then shows as complete. The only thing missing is the actual output - as in a printed page! Yipes.
If I go to the web-based Admin tool for CUPS, I can resend a job and it fails.
(yes - I am using several printers - not just the one. Also, it works fine from other systems)

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HT1711 Jewel case printing overlaps and is not readable. What is the problem?

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