HT1711 one of my downloaded songs finishes about 20 seconds too soon ,what the action to take? thank you

Question

one of my songs downloaded cuts off with about 20 seconds to go ,what action is best?

Answer 1

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.
If the 'report a problem' link doesn't work (it has been taking some people into a browser instead of displaying a form within iTunes) then try contacting iTunes support via this page instead : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption