HT1711 purchase complete album, 1 track cuts off before complete how do I fix

purchased a complet album 1 track cutts of before complete how do I fix

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

  • Purchased an album on the iTunes store (err=306) how can I fix this and download my album?

    I recently updated to 11.4 (not sure if relevant) and purchased an album on the iTunes store but the songs won't download and beside them in brackets says (err=306) how can I fix this and download my album?

    Although it's a slightly non-standard circumstance in which to be getting that error message number (usually people get it when they try to go to the Store), I think we should still try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting
    (Some of the things that can cause the more familiar 306 might also cause download difficulties, so I'm thinking the normal 306 measures are still worth a crack here.)

  • Many songs on my iPad are cut off before completion, or are scrambled (bits of different tunes mixed in with other tunes).

    I am running iTunes 11.0.3.42 on Windows 8, and am an iTunes match subscriber.  I have approximately 2700 songs in my library - maybe 1/2 and 1/2 ripped from my CD collection and the rest purchase exclusively through iTunes.  None of this music is pirated.
    When playing this music back on my iPad, I am finding that many songs are cut off before they complete.  When this happens, they continue to play, but it is just silence.  Additionally, many other tunes are scrambled, with bits of other songs mixed together into one.  When going back to iTunes on my PC, I will sometimes find that the songs play fine there - but sometimes they behave as they do on the iPad. 
    This happens whether or not I run my library with iTunes match on the iPad.  I have redownloaded all my songs to try to repair this, with mixed results.  It will often fix the songs that I was having trouble with - but then other songs will begin to show the same type of problems.  I know that 2700 songs is not an immense library, but it is too large for me to systematically review the whole library - which makes tracking these problems very difficult.
    I have seen similar types of complaints on the forums ranging over the last several years.  It also seems that these problems have been "solved" by many different methods.  Nothing I have found has worked for me - or only worked with the mixed results I mention above.  I wonder if these individuals have actually been getting the mixed results I am finding.
    This is truly frustrating, as I do not do anything exotic with my library, and have not pirated, but gotten my music honestly.  I also have ripped my entire CD collection into iTunes, and have gotten rid of the CD's - as I have NEVER had similar problems to this in all the many years I have been using iTunes.  Suddenly I find that I have a majorly corrupted library, with seemingly no way out.  I cannot even abandon iTunes since I have such an investment in it.  At a minimum of $.99 per song it would cost me almost $2700 to replace my library honestly, and that is at the low end of what I would pay.  I don't know about you - but I don't have three grand to blow on replacing a music library I already paid for just to get away from a crappy product (sorry Apple - but what the heck else would you call this nonsense?).  Makes a dude covet taking an eye-patch.
    I am screwed and doubt there's a way out - but I have no choice but to ask for help.  Anyone?

    shameless bump

  • I downloaded an album and most of the songs cut off before they are done

    I downloaded an album and most of the songs cut off before they are done. How can i get a refund or credit for this?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?

    I purchased a soundtrack on iTunes (Windows 7) and five of the songs that downloaded get cut off before they finish playing...any idea how to get it fixed?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Why are my downloaded songs from ITunes cutting off before the song has played?

    I am new to ITunes.  I purchased 6 albums. Why are my downloaded songs starting in the middle and cutting off before they have played?

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

  • I can't purchase apps it says "your purchase cannot be complete" how do I fix this?

    I can't purchase apps it says "your purchase cannot be complete" how do I fix this?

    Hi,
    Go to Settings > iTunes & App Store > Apple ID > View Apple ID > enter your password > set Country/Region to US if your account was created in the US.
    Hope that helps.

  • My mobile has been cut off before i was able to put the new sim in my new phone

    my mobile has been cut off before i was able to put in new sim in new phone. i feel vulnerable without the use of it. can you therefore put it back on so i can sort the problem out. i am paying for this contract and need to use it thanx

    : This is a user forum. We have no access to your account on account of protecting your data. You need to phone EE.

  • HT4993 My songs cut off before they end on my iphone.

    My songs cut off before they end on my iphone.

    Same problem. I have submitted feedback. It appears that a significant number of people are experiencing the same problem and have been for months - yet, no official response of correction from Apple. This problem is also affecting the 'Match' product they're trying to sell. I would recommend waiting until this problem is fixed before signing up for Match.

  • HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204266 when I try to make an in app purchase it says "your purchase could not be completed how do I fix that?

    When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4914 Some songs are cut off before the end of the song..anyone know why??

    I Find that random songs on my iPod are cut off before the end of the song - don't know why

    Delete it, click here, and follow the instructions.
    (100979)

  • What can't we resize our pictures to fit as our wallpapers on the ios 7 system? nice photos are being zoomed in and cut off and theres no way to fix it, this need to be changes asap! back to the way it was on ios 6

    what can't we resize our pictures to fit as our wallpapers on the ios 7 system? nice photos are being zoomed in and cut off and theres no way to fix it, this need to be changes asap! back to the way it was on ios 6.... FIX FIX FIX!!!!!!!!

    Hello keraalovee,
    Setting Reduce Motion in your Accessibility settings (Settings -> Accessibility -> Reduce Motion) can help alleviate this behavior.
    iOS 7: How to reduce screen motion
    http://support.apple.com/kb/HT5595
    Cheers,
    Allen

  • HT1849 i bought an album and two songs wont play right. how can i fix this

    i bought an album and two songs wont play right. how can i fix this

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

  • My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account.  Everything that I purchased under that id name will not play.  How can I fix this?

    My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account.  Everything that I purchased under that id name will not play.  How can I fix this?

    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
    Note: @mac.com and @me.com Apple IDs can not be renamed.  If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
    From here  >  http://support.apple.com/kb/HT5622?viewlocale=en_US
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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