HT1711 Why do I get Security Info questions at purchase?  then get an error occured.  we coudln't save your changes

I try to purchase, put in id and password, buy,then prompted at Security Info page - asked to provide answers to security questions (never asked before), answer questions and get "an error occured.  We coul not save your changes."  I cannot continue with purchase.  If I was asked these questions before and answers are located somewhere - where might I find them?

Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?

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