HT1711 Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD play

Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD player

iTunes Plus is the name for the option in iTunes that allows customers to buy music at the iTunes Store that is free from digital rights management, or DRM.
Digital Rights Management, or DRM, is designed to prevent unauthorized sharing of files. This especially became a big concern for the music industry after the rise of Napster, Limewire, and Kazaa.
DRM, even the DRM used by Apple on iTunes Store content, prevented that. Apple's DRM allowed users to share files on only up to 5 computers.
According to TUAW, the new iTunes Plus songs have information embedded in them that identifies the user who bought and shared them by name.
This means that if you share your music and record companies want to track you down and sue for you copyright infringement, it's going to be easy.
This may help you understand why you would need iTunes Plus - http://support.apple.com/kb/ht1711.
It may be that Android required that type of file to be able to let it sync. See here - http://developer.android.com/guide/appendix/media-formats.html.

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I just bought a new Mac and migrated my CS6 over. Now when I open it, I'm told I'm running a trial version of Cloud. Why can't I use my CS6 version that I purchased? I don't want to pay for something I've already bought.

I just bought a new Mac and migrated my CS6 over. Now when I open it, I'm told I'm running a trial version of Cloud. Why can't I use my CS6 version that I purchased? I don't want to pay for something I've already bought.

Here's how to convert the Trail to Permanent:
On receiving Trial/Trial Expired screen
Make sure that you are online
Click on license this software
Perpetual product owners: Log in with adobe ID and enter product serial number
Product should be licensed successfully

HT4993 I have apple care and was wondering what I have to do to get a new phone since I drop and cracked my screen on this phone? When I go into the store what do I have to bring with me?

I have the AppleCare and was wondering what i have do to get a new phone since I drop and cracked the screen on this phone. What do I have to bring the store when I go in?
Thanks

If you have AppleCare+, for the $49 filing fee, you can use one of your two allowed accidental damage claims. You must turn in an intact iPhone to be eligible (it can, of course be damaged, but all the parts need to be there).
Otherwise, nothing in Apple's warranty covers accidental damage. The accidental damage claim is a special insurance rider only with AppleCare+, allowing two claims, with the associated fee each time.
All you need is the broken phone - they will pull everything else they need off their system from the serial number and your info.

I'm getting a pop-up that tells me to go to Store Authorize this computer. When I get to the store, where is the tab to authorize this computer?

I am getting a pop-up that says the computer is not authorized and instructs me to go to Store>Authorize Computer, where in the store is the tab to authorize the computer?

I authorized the computer, got a message saying the computer was already authorized. The I connected my iPhone to the computer and got a message saying the computer was not authorized, that I needed to go thru the previous stps to authorize. iTunes is giving me conflicting directions. How doi I resolve that?

Itunes crashes when I am in the store and try to look at an album

Itunes ver: 10.3.1.55
Windows XP SP3
Description of problem:
When I launch ITunes store, it launches ok most of the time (works 100% if I don't launch any other applications at the same time). Then I will type something into the search bar. When the results come up, if I click to see an album, iTunes crashes. And I don't get any sort of Itunes error, I actually just get the "Please tell Microsoft about this problem" error.
Please advise. I have tried most of the fixes on the Apple web site that I could find. I'm pretty sure it's not a firewall or anti-virus issue. It does not happen on the other computers in the house, of course they are all Apples.
Thanks,
Chris

ModVer: 6.0.2900.5512
ModName: mlang.dll
That's a rare one, Chris. (Counting you, I can recall seeing it reported here only three times.) It suggests that you might have a damaged font on your system.
Although it's given for a different issue, Vortical's procedure from the following post is probably worth a try:
Re: iTunes 10.1 Missing Text

Why i cannot use itunes credit brought in mexico on my Finland account and how can i change my account so that when im travelling around the world and buy top up credit, i can put it to my account

Help

If you don't get an answer here you can email iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html.

What day can I go in the store and buy an iPod touch 4 this week?

I went in there and they didn't have them

Which means tomorrow is when we get the new update for our iPhones and I just found the answer to my question, I don't care for the new iPods, just wanted to know when the update will be available
Message was edited by: Schmitty83

Can my kid go to the store and buy a ipod 5 themself

I didnt have time so I gave my child money to buy himself a ipod 5. I wonder if your allow to do that

Yes, you are allowed to do that.

When Premiere demands a purchase of something that was already bought

Hey guys,
How does this happen? and what can be resolved? I reinstalled and it still asks me to buy the program when I'm already registered/purchased the program?

I connected my machine to CC the other day and CC told me I could install Dreamweaver as a trial. I thought that was pretty weird because I had bought it, installed it, updated it back in October with the last update - something similar to you. Then later CC told me everything was fine and Dreamweaver was up to date - which it was even before I connected.

Why when i buy books on my ipad, when i log onto the store it does not show that i have purchased them?

Why when i buy books on my ipad, when i log onto the store it does not show that i have purchased them?
how many books and songs were therefore lost when i had to wipe my ipad?
this is SHOCKING from Apple... this is not in my domain of settings!!!

In the iBooks application on the Mac, there is a checkbox to sync highlights and notes across devices.
I don't see a similar setting in the iBooks app on my iPad. It may require iBooks on the Mac as a mediator.
Also:
Can I highlight text and make notes?
Yes, iBooks includes built-in Highlight and Note features. Highlight any word or passage of text within a book. You can also create a Note from your highlighted selection. Review your Highlights and Notes by tapping the Table of Contents button and then tapping Bookmarks. Highlights and Notes appear in their own section under Bookmarks.

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version

When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version.

If you are running Mavericks, and the Mac App store says you are up to date, then you have Numbers 3.2 as well as Numbers 2.3. You are getting the "Need a newer version message because your Mac is trying to open the document using Numbers 2.3.
Launch Numbers 3, then open the document from within that app, or right click/control-click the document and choose Open with Numbers 3.x.
Regards,
Barry

I am from Bangladesh. I can't log in with my gmail Apple ID. When I put in the mail and password, and press sign in, it says it has to review on iTunes. Then I am directed to opening a new account. But why should I , since I have one. Plz help :(

I am from Bangladesh. I can't log in with my gmail Apple ID. When I put in the mail and password, and press sign in, it says it has to review on iTunes. Then I am directed to opening a new account. But why should I , since I have one. Plz help

Hi Ishrak,
I apologize, I'm a bit unclear on exactly what you are trying to log into with your Apple ID, or what exactly you are seeing (alert message, directions, etc) when you try to do so. If you continue to have issues with your Apple ID, you may find one or more of the articles linked from the following page helpful:
Apple ID - Apple Support
Regards,
- Brenden

What happened to the nifty "sync" button in iTunes? It syncs as soon as I plug it in, and that's great! BUT! When I go to the iTunes Store and buy new stuff, I can't just 'sync' the device again so my new stuff gets added. Why?

What happened to the nifty "sync" button in iTunes? It syncs as soon as I plug it in, and that's great! BUT! When I go to the iTunes Store and buy new stuff, I can't just 'sync' the device again so my new stuff gets added. Why?

Nothing happened to it.
It is still there. Maybe it says apply now, not sure, but it is still there.

HT201272 i can't see my purchased apps in itunes on new ipad when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store.

i can't see my purchased apps in itunes on new ipad mini. when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store. Is there something in settings on Itunes I need to change? I do not have cloud.

Yes I am looking in the app store. When I look in Itunes on my computer and look at purchased apps it is there. And when I go on my other device and look at apps purchased all apps are there.
The new ipad doesn't show any apps purchased when I click on apps purchased and when I search the app store it doesn't show it is purchased. I am wondering if I am just missing something...need to turn something on in options or something. Never had this problem with previous ipad when I set it up.

HT1711 Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD play

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