HT1711 Why do some of my songs shut off before they are finished playing?

Why do some of my songs stop playing before they are finished?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • I downloaded an album and most of the songs cut off before they are done

    I downloaded an album and most of the songs cut off before they are done. How can i get a refund or credit for this?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Album purchased cuts songs off before they are finished

    For some reason after I loaded the latest software update, for a few albums (purchased from the Itunes store) the songs cut off mid-way or in shuffle for those album songs, the iphone freezes. The problem is on the songs loaded in itunes.

    - Tr a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all the music and the resync the music.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup

  • Songs are stopping before they are finished

    My songs are stopping before they are finished playing. Using a PC.  Help.

    I have the same problem with a couple of songs I've just bought on itunes

  • In random mode i tunes stops some songs before they are finished.  How do I fix that?

    In random mode, itunes stops some songs before they are finished.  How do I change the ending point of a song in itunes?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • HT4993 My songs cut off before they end on my iphone.

    My songs cut off before they end on my iphone.

    Same problem. I have submitted feedback. It appears that a significant number of people are experiencing the same problem and have been for months - yet, no official response of correction from Apple. This problem is also affecting the 'Match' product they're trying to sell. I would recommend waiting until this problem is fixed before signing up for Match.

  • How do you increase/decrease volume on an iTunes song?  Also, some songs get cut off before they are over.

    This is in reference to Follow Up 286560206; under the control tab on "Libraries" the drop down indicates that a song can be increased in volume by pressing ctrl + up and decreased by pressing ctrl + down, but no matter how I try it nothing happens.  Also, some songs get cut short, and once I saw an option on how to lengthen the play time on a song, but I can't remember how to get back to this screen.  Thank you.

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Why do some of my clips turn black after they are transcoded?

    I've been using the same camera (Canon T4i) with the same computer (Macbook Pro) for over the last two years. I've never had this issue. Tonight, almost all of my files imported without any issues.  I chose to "optimize" the clips and kept them in their original location  They all showed up in my clip  bin, but after transcoding, about 5 of the 36 files/clips I imported turned black with no audio or video. I can look in the transcoded folder and see that they're there, but they do not have a thumbnail and will not play in preview.  I tried to duplicate one of the original files with a different name and it still has the problem after transcoding.  All of my original files play fine. They don't seem corrupted.  Anyone run into this issue?

    I have the t4i and a 2013 iMac and developed similar problems when I added an SSD in a OWC enclosure via USB3.  I was getting over 300 MB/s transfer rates and thought that this was going to be a great help until I experienced all the drop outs in the video I was importing.  I found out that USB 3 has a "burst mode" and I think that was the culprit when writing the video. For complete disclosure, I was using a USB3 Hub to connect the drive to the system (not directly connected.) Since I save my video files onto a separate (firewire 800) drive when I copy them from the camera, I don't know if this is a system wide problem, or just with FCPX.  My problem seems to gone away when I connected the USB 3 SSD device to an Akitio Thunderbolt "Dock" which I think throttles the USB3 stream somewhat (not a lot, but SpeedDisk showed slightly slower speeds afterwards) or at least communicates better with FCPX.
    Anyway, you didn't state what your media pathway was, and I'm just basically asking: is a USB3 drive involved?

  • Itunes 10.5 is cutting songs off before they're finished ... it's happend on several songs. Worked fine before 10.5, I've checked the song info ..stop time is correct .. anyone know what's going on with 10.5

    After I upgrades to ituens 10.5 songs are cutting off early. It's happened on several songs. I checked the song info ...stop time is correct. Antone know whats going on? Seems like 10.5 may have a bug ..

    When you say "rebuild your library", do you just mean to import songs from your CDs, etc.? What about songs that have been downloaded from Itunes? I'm obviously having the same problem and I'm seeing a lot of people asking the same questions, but really no solid answers yet? I'd say my description matches Auntiheather's above - about 1/3 of songs, etc. etc.

  • I have 2 issues: (1) songs are randomly being cut off before they finish and (2) songs are randomly repeating back-to-back.  Help!

    I have a 6th Gen ipod nano that will randomly cut songs off before they are finished.  It also will randomly replay a song before moving on to the next.  Why?? Help!!

    Hello timnpaige,
    Thank you for the details of the two issues you are experiencing with your iPod nano.  For issues like this, I recommend resyncing the music to your iPod.
    If you are syncing automatically, resync content to the iPod by unchecking "Sync Music" and clicking "Apply,"  then checking "Sync Music" and clicking "Apply" again.
    You can find the syncing steps in the following articles:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12113
    If songs are still not playing in the correct order, I recommend reviewing this article next:
    Troubleshooting songs that skip
    http://support.apple.com/kb/TS3217
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • Why do some of the songs on iTunes not transfer to my iPhone when I drag and attempt to drop them?

    Why do some of the songs on iTunes not transfer to my iPhone when I drag and attempt to drop them?

    No one hear has any idea why you are having a problem without a lot more information. Have you checked Sync only checked songs? Have you checked "Manually manage music and videos"? Are ANY songs transferrring, or None? Are all of the songs purchased with the same iTunes account? ARE they purchased iTunes songs or from another source? Are you using the same computer all the time (the iPhone can sync music from only one computer at a time)?

  • Why do some of my songs have an exclamation point in Itunes? When I try to play it gives an error message that it can be located?

    Why do some of my songs have an exclamation point in Itunes? When I try to play it gives an error message that it can be located?

    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
    tt2

  • Why do some of my songs have a dotted circle next to it

    Why do some of my songs have a dotted circle next to it? And I know it has to do with not allowing me to transfer those songs from iTunes to iPhone 4S.

    That indicates the file can't be found, based on the the original location provided to the iTunes library when you first added the track.

  • My iPad 2 is only 7 months old and is draining battery life quickly some days and others shutting off at 40% - 50% and when I turn the iPad back on it keeps turning it self off continuously. I have a feeling the battery could be faulty, what do I do?

    My iPad 2 is only 7 months old and is draining battery life quickly some days and others shutting off at 40% - 50% and when I turn the iPad back on it keeps turning it self off continuously. I have a feeling the battery could be faulty, what do I do?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • HT1491 I just purchased some songs on itunes and they are not in my library.  How do I get them to my library?

    I just purchased some songs on itunes and they are not in my library.  How do I get them into my library?  Thanks.

    Hello Lori
    If they are not in your iTunes library, I would check out the following article that will give steps on download the purchased song.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

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