HT1719 ok why won't sync to ipod come on list

got an ipod shuffle have opened account in tunes and reinstalled things 4 x why can't i get the prompts i need to work it, i'm 2 degrees above computer dumb

So it sounds like this is the first time you are trying to use this iPod shuffle with this computer... It has not previously worked.
If you have been trying to connect the shuffle to a USB hub, I would connect it to a direct port on the computer. And if you have not already done so since installing iTunes, do a shut down (power off) of the computer. Use this procedure to reset the shuffle
http://support.apple.com/kb/HT1655
Start up computer with shuffle NOT connected. Run iTunes. Connect shuffle.
If that does not help, you should also try disconnecting ALL other USB devices, except for a standard mouse and keyboard. This is in case there is some USB device conflict. Then, connect the shuffle to a USB port that is directly on the computer.
If that does not help, and you have an Apple Store nearby, I would make a reservation at the Genius Bar to have the shuffle looked at. If it is defective, you can see about getting it replaced under warranty.

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HT1719 I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activ

I am trying to sync my ipod shuffle to the itunes on my computer. When I try to sync I go to the drop down file tab. PULL up "devices" But the extended options of SYNC, RESTORE, Transfer and Backup won't allow me to click on them. How do I activate?

Those menu bar commands are disabled when you do not have a device (your shuffle) selected in iTunes.
If the iTunes sidebar (along left side of iTunes) is hidden, from the menu bar, under View, select Show Sidebar. In the sidebar, your shuffle should be listed under DEVICES. Click on it there to select it. Now, those commands under the File menu should be accessible.
However, once you have the shuffle selected, many of those "device-related" commands in the menu bar are also on the iTunes window. For example, there is a Sync button at the low-right corner of the window, which does the same thing as the command in the menu bar.

Why won't my old iPod (4th gen) sync with iTunes 11.1.5?

My 40GB 4th generation iPod won't sync automatically or manually when I connect it (via iPod dock) to my Mac Mini running OSX 10.8.5 and iTunes 11.1.5.
The iPod shows up in the iTunes side bar, but that's the extent of the interaction between the two. Even dragging selected songs to playlists in the sidebar won't work. Is this just an age-related incompatability issue for which there's no fix, or is there a solution? Thanks.

If those options are grayed out, that probably means the Sync Music checkbox on the iPod's Music screen is not checked. Then, your iPod is set to sync manually. Check the iPod's Summary screen in iTunes to see if Manually manage music is checked. If it is, the iPod is maintained manually, NOT automatically when it is connect or when you click the Sync button.
I wanted to select the latter so that just the songs I checked off in my iTunes library (those added since the last time I synced the iPod) were copied over.
Automatic syncing does not work that way. When you set up the iPod's Music screen (and Apply), it syncs based on what you select on that screen (the songs that are part of the selected playlists, artists, albums and/or genres). It does not add songs to what is already on the iPod, based on what is checked or not check in your iTunes library.
If you want to add songs to what is already on the iPod, and the iPod is currently set to Manually manage music, this is how to add (and remove) songs.
To Add songs manually... Show a list of songs in the iTunes window. For example, you can click on Music under LIBRARY to show your main iTunes music library list. Select a song that you want on the iPod, and drag it to the iPod in the sidebar. You can select more than one song at a time when you do this. Alternately, select the song(s), right-click on the selection, and choose the command to Add to Playlist -> [name of your iPod].
To Remove songs manually... In the sidebar, click on the small triangle to the LEFT of the iPod's name, to drop down the iPod's content list, indented below the iPod. Click on Music there. To the right, the iPod's song list is shown. Select the song you want to remove from the iPod, and press Delete on the keyboard. You can do this with more than one song selected.
There's nothing on the iPod that's not currently in my iTunes library, but I'd prefer not having to do a complete resync.
So, if you want to set up automatic syncing, you can check the box for Sync Music on the iPod's Music screen. If 40GB is enough to hold your entire iTunes music library, you can choose to sync Entire music library. Then, "everything" (that is music) syncs to the iPod. Going forward, any changes to your iTunes music library automatically syncs to the iPod (the next time it is connected or you click Sync if already connected).
Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. A good way to set this up is to create new playlists in your iTunes library with ALL (and only) the songs you want on the iPod (or you can use existing playlists). Back on the iPod Music screen, select those playlists under Playlists. Going forward, to update the iPod, just update those playlists (add/remove songs) in your iTunes library. So, if you have new songs, add them to one of those playlists. iTunes automatically updates the iPod with the same changes (the next time it is connected or you click Sync if already connected).
When you click Apply, the existing content on the iPod is replaced by the content selected on the iPod's Music screen. Going forward, iTunes is responsible for automatically keeping the iPod "in sync" with your iTunes library, based on now the iPod's Music screen is set up.
To me, setting up and using automatic syncing is the most convenient and elegant way.

Photocast messes up the picture order of the album and won't sync w/ iPod

I spent a lot of time organizing a couple of hundred pics in chronologic order and everything looks fine when viewed in iPhoto on my computer. Then I photocasted the pics to family and myself so I could view it on a different computer. Well, all the pics are in the wrong order on the Photocast. Plus, the album now won't sync with my iPod. I duplicated the album and then it would go to my iPod, however, all the pics are in the wrong order just like the Photocast.
I ended up unpublishing the album, deleting the messed up copy album and then everything was fine again on the iPod.
Any way to preserve the exact order of the pictures in the album and get it to still copy onto the iPod? Is this just a bug?

I got through to Apple tech support to a guy who was nice enough, but was clearly just searching the database to answer the question (like I already had on the Internet) and he didn't really understand my questions completely. Initially I got the feeling he was just going to tell me- sorry he couldn't answer my questions, until I asked him if he could please ask a supervisor or someone else.
Bottom line, photocasting will put your pictures in order by date and cannot be changed unless you manually change the date in the info section of iPhoto for each picture. So all the effort in rearranging pictures doesn't matter unless the dates are chronologic.
I have no intention of manually changing the dates of over 1,000 family pictures I have scanned into the computer over the last 5 years. Oh well, at least the real date is in the title of each picture I imported.
He said he couldn't find anything on why a photocasted album wouldn't sync with the iPod. So I said, "Did you ask anyone else?", then he put me on hold and said he would try and find out.
The answer to the 2nd question is that No-shared libraries/photocasted albums will not copy over the iPod. You would have to duplicate the album, but then you may lose any arranging you've done (again the pics will be ordered by date if by digital camera or date imported if scanned).
I now know that any scanned pictures will have to have manually changed dates. I am too lazy right now to go back and fix years of scanning and importing. I just won't use Photocasting for now and hopefully in the future there will some sort of Preference choice on how to sort the photos other than date.
Cheers

New computer, missing content/content won't sync with iPod

I got a new laptop and I allowed the sync between the computer and my iPod touch. However, not all my content is on iTunes anymore and neither will iTunes and iPod sync correctly. I'm afraid to erase and sync because I've already lost a lot of content off iTunes. What do I do? Plus, I just bought music off of iTunes with my iPod sync'd to my computer and it still won't sync the new music to my iPod. ???

I'm glad that just moving the music library worked for you. When I moved my library, it didn't work automatically as you indicated. When I synced may nano to the new computer with the recently moved itunes library, a message came up asking if I wanted to erase everything on my nano and sync with this new computer. I checked yes and it synced without any problem. However, for some reason the same message didn't come up when I tried to do the same with my iphone. I only synced after I found the sync tab and checked the box that said it was ok to erase the phone's music in order to sync it to the new computer. I think I know why the message came up automatically with my nano but not the iphone. I initially connected my phone to itunes on the new laptop before I had the music library moved over. When the message asked if I wanted to erase the phone and sync with the itunes, which was blank, I said no. I think that is why I had to manually check the "yes" box to sync my phone with the laptop after the music files were moved.
All that matters is that it is working now and I didn' have to make an appt with a "genius" at an apple store for them to show me how to check the box.

Ipod 4th generation won't sync "The ipod ...... cannot be synced required file is not found"

I had my computer fixed and so I had redownload itunes again.All my my music got saved to a folder as a backup.Well when I downloaded it,I put all the songs on itunes and tried to sync my ipod to add new music.But,it kept saying it won't sync since required folder is not found.I've looked everywhere online to see what to do.I tried uninstalling everything and again multiple times.The same error kept popping up.I switched to Manually manage music to see if it fixed the problem but no.A different error "the song....could be copied error ..." I switched back to sync.Nothing worked!!I tried restoring but it took so long as if it couldn't work it out.Previously I had this same computer fixed and when I downloaded again itunes it worked perfectly fine until now.Can somebody please guide me what to do?I cannot afford a new one.

A different error "the song....could be copied error ..."
What's the precise text of that error message, please? (Include error message numbers if you're getting any.)

ITunes 7.0.2 wiped everything, won't sync w/iPod

I just updated to iTunes 7.0.2 and when I started up for the 1st time there were no songs or playlists to be found. It was like I had started from scratch.
I managed to find my music files and "Add to Library", but now iTunes won't sync to my iPod. There is an error message that says my iPod is synched to another iTunes library - the one that disappeared after the update. I want to sync so that all my playlists will be restored.
Does anyone have any suggestions as to how to get my iPod to be recognized by this new version of Itunes?

which generation ipod are you using? and also pls update your os to 10.4.8, itunes 7.0.2 works well with updated version.

Apps and Music won't sync to iPod Touch, Not authenticated, but it is HELP!

QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 3891DB9D4B046846
Current user is an administrator.
The current local date and time is 2010-02-07 12:07:24.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 7300 LE
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {72D7672C-F1B0-445F-A926-7768301472E2}
Description: Intel(R) 82566DC Gigabit Network Connection - Packet Scheduler Miniport
IP Address: 74.129.136.73
Subnet Mask: 255.255.224.0
Default Gateway: 74.129.128.1
DHCP Enabled: Yes
DHCP Server: 74.128.18.196
Lease Obtained: Sat Feb 06 23:47:18 2010
Lease Expires: Sun Feb 21 23:47:18 2010
DNS Servers: 74.128.17.114
74.128.17.114
74.128.19.102
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-02-07 11:34:02.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653A, Rev D300
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
After I updated to iTunes 9.0.3.15 I tried to sync my iPod Touch. All went well until this error message popped up; "Some of the items in the iTunes Library, including "headstrong", were not copied to the iPod "Sam's iPod" because you are not authorized to play them on this computer." ok so I go and authorize it type in my PW and Apple ID correctly and get this error message!; "We could not complete your iTunes Store request. The file or directory is corrupt and unreadable. There was an error in the iTunes Store. Please Try Again later."
I run diagnostics and this is what I got and pass all the tests except for the CD in the drive, could anyone please help? It won't allow me to sync any apps to my iTouch and half of my purchased music.
Connected Device Information:
DiePod, iPod touch running firmware version 3.1.3
Serial Number: 1A922MAE201
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.

Are you on a Mac? I found this [Type -36 error (I/O Errors (bummers)|http://support.apple.com/kb/HT2433]
This file is having difficulty while either reading from the drive or writing to the drive. The file
may have been improperly written data to the drive or the hard drive or disk may be damaged.
This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.
Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a different disk. Regular backups can reduce the time to recover from this error.
Hope that helps.

All songs in library won't sync to ipod (cannot be found).

I have a 6th generation ipod nano. I recently switched from a different computer to my new laptop. I wiped my ipod of all it's old songs and tried to sync my collective purchases onto the nano. However, about 84 of 257 won't sync because they "cannot be found." I had these songs on my old ipod that's "corrupted" and put them on my new itunes using my itunes account. Is there something wrong with my ipod or is it my itunes (or operator error)?

I have noticed that it seems to be a bit rate size problem. My iPhone only adds songs or vids less than 127bps. Now, it's possible that it could be slightly higher, but that seems to be the limit of the stuff I have. Nothing 158bps or 160bps or 192bps or 256bps syncs over, though it did last week! Is it possible this limit was inadvertently imposed in the last update? Problem only appeared after last iTunes update. Could have been with 3.0 update but I don't think so. However I have noticed when they do sync, after I play them or partially play them they disappear from the playlist on the iPhone, should I go to another app and them come back to it.
I don't want to reduce the bit rate, I want iTunes to fix itself, gol-darnit!
Anyone know of a solution or heard of this?
~Deb

Purchased TV Show won't sync to iPod with no error messages or action

I've ripped two seasons of a tv show onto my computer and they sync to my video iPod just fine. I purchased the only 3 episodes I wanted of a later season, but they won't sync to the iPod. It gives me no error messages about authorization, and it won't allow me to drag the files to the iPod. Do you think this is an authorization problem? This is the first macbook, iPod, and iTunes account I've ever had.

The key phrase is "iTunes includes the capability to convert SOME movies into a format that can be played on an iPhone or an iPod that supports video playback."
The original poster is a Mac user. I find QuickTime Pro to be an excellent tool on the Mac for converting video files to the touch.
There certainly are some file formats QT won't convert, but if the file he has plays in iTunes it should convert with QT Pro.

Movie won't sync to ipod nano because it "cannot be played on this ipod"

I got a movie via digital copy and it is HD, I kept it in the cloud since I didn't have time to download it, later I uncheked the box that says download in HD when available and downloaded the movie, but it is still in HD and won't sync because it is not playble on this device, said device is a 3rd gen (2008) iPod nano. Is there a way to downscale or resize the movie to fit on my ipod?

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod - http://support.apple.com/kb/TS1497 - incompatible format for devices.
I don't know if this applies to digital downloads too:
iTunes: Purchasing and viewing HD videos - http://support.apple.com/kb/HT3209 - "When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page." Other details about which formats are downloaded and when. To download as SD uncheck "Download HD when available"

HT1719 ok why won't sync to ipod come on list

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