HT1725 42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro

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I am trying to import my cd's onto itunes on a new macbook pro. i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"

i can import the cd fine but can not get track names or album art work. after going into advanced it is just coming up with "CDDB information not available"
thank you

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

I have an Iphone 5 and used to download applications from the Apple store but now i couldn't download any thing although it seems that it trying to download and gives " waiting Icon " and nothing happened although there is about 9.4 Gb available space

I have an Iphone 5 and used to download applications from the Apple store but now i couldn't download any thing although it seems that it trying to download and gives " waiting Icon " and nothing happened although there is about 9.4 Gb available space

check the attached pics the waiting icon and it stands for long time without downloading any bit

I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?

I do not have a Mac but I want to give a software program for a Mac as a gift. I am not able to access the Mac store. Do I just get an iTunes card?

"Gift Card" is sometimes called a tacky gift, but if it allows the other person to get whatever they want it works.
Besides, anything purchased through App Store is usually "All Sales Final", so I think iTunes card is a good idea.

I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app? Anyone facing the same issue..

I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app? Anyone facing the same issue..

I have a 4S and upgraded to iOS 6 last week without any issues.
Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

Downloaded Mt Lion Yesterday and my Tool bar has disappeared. I can still access the individual tools but cannot see my header. I used 'help' and did what it suggested. slected 'hide tool bar' and then 'show toolbar'. I also restarted etc.

Downloaded Mt Lion Yesterday and my Tool bar has disappeared. I can still access the individual tools but cannot see my header. I used 'help' and did what it suggested. slected 'hide tool bar' and then 'show toolbar'. I also restarted etc.

Good point BDAqua, the Escape key helps get me back to reality in Lion.
While I've only dabbled around a little in Lion since it's release (I upgraded a 10.6 Clone to Lion on one of my FireWire Drives) now I'm currently downloading Mountain Lion (to upgrade a Clone of that Lion Clone) so that now I can continue to move forward in madness.
P.S. Trust me, I'm not laughing.

I can open the app store but I can not download apps, my internet is fine, I think the problem is in the settings.

I have an apple account and my internet is fine and I can open the app store but not download apps, I think the problem is in the settings.

What happens when you try to download an app ? If you aren't seeing the price/free button to be able to download them then do you currently have Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't allow apps' ?

What web player I use on my ipad2 bot watch live sports and how I get it? PLEASE HELP. Also since I updated my ipad2 to ios6 cannot connect to iTunes so cannot get no apps nothing can connect to App Store but can't get nothing it's brand new?

What web player can I get on my ipad 2 so I can watch live sports? And how comes since I updated to ios6 I cannot acces the iTunes can connect to App Store but can't get nothing at all from there? PLEASE HeLP

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

My daughter continues to request to change the password so she can access the app. store and download stuff with out my permission. How can I block the app. store from her ipod or change it so she has no access to it?

My daughter continues to request a new password when I change it so she can access the App. store and download stuff with out my permission? What can I do to block the app. store on her itouch or stop her from being allowed to change the password?

Hide the App store via Restrictions. See:
iOS: Understanding Restrictions

What is the "best" way to configure iTunes on an iMac with personal user acounts so each user can access the media library but sync devices on their personal user account?

I am trying to determine the best way to set up our imac so each user account can access the same media (songs, movies etc.) through itunes and also back up and manage their personal devices under their own personal user account. There are 4 users on our iMac. Me, my wife, and our 2 children. We have built an extensive library of music/media together using the same iTunes store account. I would like to establish a seperate apple id and iTunes store account for each of us going forward but have the ability for each of us to share our purchases. What is the best way to configure our system and devices in order to allow shared access to media and at the same time allow for individual management of devices including contacts, apps, photos, etc. Please help, I would like to do this once!
Thank you in advance!

OK, seeing as no-one replied (presumably because a lot of this information is on the forums in bits elsewhere) here's how I've got on so far.
Applications - just went through them. About the only one I needed was my media server app. Just downloaded and re-installed, had a quick look back though my email to find the license key and it all went on fine. Installation never seemed quite right on my old machine so solved that problem too.
Movies - New iMovies just copied across the clips and projects into their respective folders. Seems to have worked but haven't checked it all that thoroughly. Some duplicate footage here but I can trim this out at some point when I get a chance to go through here.
Documents - Just copied these across.
Photos - used an app called iPhoto Library Manager. You can download for free but have to pay to use the part that consolidates your libraries. Possibly if I was willing to spend a bit more time I could have got away without using this but given I didn't know the state of my different libraries and just how many duplicates I had this was too much of a convenience to ignore. Also got my library into a state where I can now spend a few hours organising it a bit better with Faces / Events etc.
Not attempted Music or iPhone sync yet as been stuck trying to solve a problem with my power adapter.

HT4623 I updated my IPad to the latest IOS -- everything works except I cannot access the App Store -- I can access Itunes -- how do I fix this?

I updated to the new IOS and I cannot access the App Store -- everything else works -- even ITunes -- what do I do to fix this?

1. Make sure internet is working
2. Make sure you are using the latest software
3. Settings>General>Date and Time>Set Automatically>On
4. Make sure Time Zone is correct
5. Try restart iPad

I was sent to the UK iTunes Store to download one app, should be in the US store; how can I switch back?

A while ago, when trying to download an app, I was switched to the UK iTunes Store. After failure to download said app (apparently I was told it wasn't in the UK store either?...) I tried switching back to the US store through my account settings. However, a problem arose because I still have US credit attached to my account. I contacted apple and they told me to spend ALL of it, though this is impossible as the credit is in US dollas, not pounds and as such the credits don't match up. Does anybody know how to switch BACK to the US store?

Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards.

I have tried to download an ap from the app store but can't as phone thinks I am in the US

I have downloaded the latest OS and want to download an ap. I found that I was unable to download the ap as my phone thinks I am in the US and won't let me access the UK ap store. How can I get my phone to reconise that I am in the UK so I can download app from the UK app store?

Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.

I want to re-download a game I bought on the App Store but I can't

Civilization V had a new update so i tried downloading it but i would neer work, so i tried to delete the game and then re-downloading it, however that just made it more messed up. Now when i go to purchases in the app store and look under Civ V it says ''waiting... Pause'' and i can't click on it. ive tried to turning my computer off and on, turning on a VPN, rebooting the rooter but no luck.
any suggestions?

Same here.
Hopefully it gets fixed very quickly.
It's very frustrating when a premium product - at a premium price - issues an update that removes the ability to use the original product.

I just purchased two games from the App Store, but it isn't actually downloading them. Does anyone know what to do?

I just bought both versions of the Harry Potter Lego game, which the app store shows as being purchased, but it will not actually download them. When I click the button to install it starts and then promptly stops. It isn't showing that it is even attempting to down load them. I am not sure what to do next.

Hello FionaNuala,
We've an article that helps address most issues with the App Store on your Mac.
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Cheers,
Allen

HT1725 42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

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