HT1725 App downloading security questions I've never seen

When downloading apps I type in my password and it asks questions that I haven't seen before like " what was the first car that you owned" I haven't even had a car.

Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

Similar Messages

  • HT5577 why i have some security question that i never seen before?

    I tried to change my password on apple id and i got some security questions that i never seen before..what can i do in this case?please help me

    Welcome to the Apple Community Helen.
    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT1420 I'm being asked security questions I have never seen before as I am trying to purchase apps

    What to do re above.

    Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

  • HT204266 I want to buy the Craigslist pro app and when I sign into iTItem as described and fast shipping! Aunes with my Apple ID  and password ( both of which I know) it then asks security questions that I never chose ( or are even options to chose) in my

    I want to buy the Craigslist pro app and when I sign into iTItem as described and fast shipping! Aunes with my Apple ID  and password ( both of which I know) it then asks security questions that I never chose ( or are even options to chose) in my profile.

    If you don't know their answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • TS3297 This software asks security questions that you never setup, real bad software!

    Beware,  after updating to the new version of itunes and trying to purchase a song it thinks it is a new computer and asks security questions that you never setup.  Real bad! Still do not know how to reset security questions with new version of Itunes.
    Any Ideas?

    You don't need to buy only from the App Store. If only you knew how to change settings in the security pane of your Mac... You would know that you can change this setting. But of course, you don't need a "babysitter" to make things easy for you.

  • My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store.  I tried a hard reset to original settings but it still asks for answers.

    My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store.  I tried a hard reset to original settings but it still asks for answers.  How do I reset the security questions or get rid of them appearing altogether?  I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • How can I avoid security questions I've never answered to begin with?

    How can I avoid security questions I've never answered to begin with?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94848)

  • TS2446 Hello. I know my password but I was locked out because of security questions I've never been asked before? V

    I've been locked out of iTunes because it asked me security question I've never answered before. Don't know what's going on?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89605)

  • How do I answer security questions I've never been asked?

    How do I answer security questions I've never been asked? My one laptop will allow me to log in and view my account information - but not purchase without answering 'security' questions, which I can't answer correctly because I've never answered them before!! The other laptop will not accept my password, it just keeps re-appearing!! No error message, just comes back ...

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I hove forgot my appe id security question. What can I do ?

    I hove forgot my appe id security question. What can I do ?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (91471)

  • HT5312 how do i reset security questions if i never made them

    how do i reset my security questions if i never made them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

    Apple asking me security questions that ive never set up and i can't purchase anything, and ive tried resetting them but i can't remember the password for my rescue email address, please help?

    You need to either reset the rescue email address's password(check the site's help for instructions) or ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99674)

  • My apple id ask for security questions that i never put

    i need help my apple id says i have to ANswer my security questions and i never made any

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 It's keeping ask me about security question answer  and never add a security questionnaire how it's that possible?

    Hi a when I want to install a application it's keep ask me about answer a security question and I never add a security question. Thank you for you answer

    If you log into your account via http://appleid.apple.com, and select the Password and Security section on the left-hand side of that page are you able to set them ?
    If not, then from http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c

    My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114119)

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