HT1725 can't find a ringtone I purchased on my iphone?

I purchased a ringtone on my phone. I had to update some info.  Apple sent me a message confirming I am the correct person and now I can't find my ringtone.

Playlists only exist as part of the larger iTunes library listing so if you are not seeing it there it doesn't exist anywhere else.  I know with my older version of iTunes it is very easy to accidentally delete a playlist.  With newer versions it may be possible to recover it with the undo feature in the menu but this likely will only work immediately after the deletion.

Similar Messages

  • Where can I find a ringtone I paid for but it is not appearing in my itunes account

    where can I find I ringtone I purchased but it is not appearing in my ringtones on my phone?

    Select Ringtones under Library left side of the iTunes window. If you see the Ringtone there, connect the iPhone to your computer,
    select the iPhone under Devices on the left then select the Ringtones tab then click Sync.

  • HT4539 how can i download a previous purchase to my new computer? I can't find it in my purchased category but they appear as purchased on th ei tune store??

    how can i download a previous purchase to my new computer?
    I can't find it in my purchased category but they appear as purchased on th ei tune store??

    What type of item is it ? What you can re-download will show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. As long as they are still in the store then your apps and ibooks should appear there, and potentially music, films and tv shows (media can't be re-downloaded in all countries) - audiobooks and ringtones are currently one-time only downloads, so they won't appear.
    If they don't show then have you still got copies of the items somewhere e.g. on your old computer (copying between computers) or on a backup of your downloads ?

  • HT5622 I think my granddaughter bought a $3.99 app after I put the password in for a free app.  How can I find out what she purchased?  Can I get credit for it?  I just got an email from my credit card confirming the purchase.

    I think my granddaughter bought a $3.99 app after I put the password in for a free app.  I just got an email from my credit card confirming the purchase.  How can I find out what she purchased?  Can I get credit for it? 

    The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
    Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future?

  • Can't find imported ringtones on phone

    I give up.  I don't know what else to try.  HELP
    I made a couple of ringtones with mymxr (converted mp3 to m4r).  I got the ringtones to show up in the "tones" section of iTunes (although at one point one of them appeared in the "movies" section).  ITunes seems to sync ok but I can't find these ringtones listed with the tones that came with the phone (iPhone 5s).  I'm a newbie at all of this apple stuff and while I've read of others trying to do something similar nothing I've tried over the last three days has worked.
    I believe it's possible to convert some of my favorite tones from my Blackberry to the iPhone but I'm not having any luck accomplishing this.  Any insight as to how to make this happen would be gratefully received.

    JIMNPHX wrote:
    Hi,
    I have a Mac so I cant right click
    Use control+click to right click. I am on a mac too.
    JIMNPHX wrote:
    It IS in my itunes as a ringtone but will not sync to phone. I cannot drag and drop either but can with songs.
    When I click on the phone device in itunes and get the tabs on the top, I go to ringtones. If I check the sync ringtones box a window opens stating that if I do sync ringtones all of my music and videos on the phone will be removed. Why is this? I did it with my wife's phone because she only had a couple songs on hers but I do not want to wipe all of my songs off. Is this the only way? I don't even need the ringtone on my phone but I am trying to figure out what to do so i can do it on my wife's phone.
    Highlight the file in iTunes and open "get info" by cmd+click or right click>>get info.
    Make sure that the extension of the file is .m4r
    Since you are not able to drag it out of iTunes on your desktop, it tells me that the extension could be something else other than what it should be i.e. .m4r. Also, hence, when you try to add it to your iPhone the file is being treated as a music file thereby trying to replace what you have in your music section of your iPhone.
    If the file extension is not .m4r, this is what you need to do -
    1. Locate the file on your macintosh hard drive for this -
    2. Click your finder>>music>>iTunes>>iTunes music and then look for a folder called Unknown.
    Note - If your iTunes library is not "clean" with random songs without artists, albums, etc. you might have more than one folders by name "Unknown" or some variant of it. So look around and locate the file on the hard drive.
    3. Drag it out on your desktop
    4. Right click and change the extension to .m4r
    5. Save and double click so that it gets imported back into iTunes and starts playing too on your mac
    6. You will find it under Ringtones. Sync in back on your iPhone.
    Hopefully it will go well for you this time around.

  • How do I find the screen with my personal iPod (my name's iPod) so I can download from my purchased or free songs/pods from my computer? My iPod has opened to that for 3 years and this week I can't find it: not on purchased page or on Apple store page.

    QUESTION from an American in India:
    How do I find the screen with my personal iPod (my name's iPod) so I can download from my purchased or free songs/pods from my computer? My iPod has opened to that for 3 years and this week I can't find it: not on purchased page or on Apple store page.

    See:
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • HT203167 Can't find my ringtone after having my iPhone restored to factory settings

    I had a problem switching my Fone bk on after a software update and had to take my Fone to the apple shop to fix! They had to restore factory settings! I have managed to get my iTunes but cannot find my ringtone I purchased! Any help would b gr8!

    If you have synced to iTunes before, check under TONES library in itunes and see if those ringtones are there.  If so, sync them over.
    If not, you cannot re-download for free as Ringtones are not treated with fair use rules like music.

  • I can't find half of my purchased movies in itunes how can i retrieve them?

    i can't find half of my purchased movies in itunes how can i retrieve them?

    Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
    http://support.apple.com/kb/HT5085
    In addition, not all movie students have agreed, and not all movies are available from those studios that have, even in countries where movies are in general available.
    For more information, see:
    http://support.apple.com/kb/ht2519
    Regards.

  • HT204266 How can I find my in App purchases receipt?

    How can I find my in App purchases receipt?

    You can see your purchases history by logging into your account in iTunes on a computer and going to Purchase History.
    You can also see your last 90 days of purchase history by:
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • How can I find my in app purchases on my iPad mini?

    I Purchased something in a specific app. Asked for my password and asked if I wanted to buy the in app product. I said yes, it said it was purchased and I got nothing! How can I find out if the purchase went through on my iPad or do I just have to wait for the email? Isn't there another way?

    I'm sure you have received the email by now but for future reference, you will have to do this through iTunes on a Mac or PC,
    Open iTunes
    On the side click Account
    Then type your password
    Under Purchase History click view all

  • Where can i find the ringtone folder in the newest itunes

    where can i find the ringtone folder in the newest itunes

    Go to Edit > Preferences.. > check off 'Tones'. It should appear in your iTunes like the previous version.

  • I have a serial number of my iPad, but I can't find the date of purchase!

    Hello,
    I have an iPad 2. I would like to know if the warranty has expired and I put the serial number into the apple support box for verifying the warranty.
    Well, it says that has expired, but the thing is that I don't know when the date of purchase was. I need help, because I supposed that the iPad came with the AppleCare Protection Plan and it was purchased as well.
    Does anyone knows where can I finde the date of purchase?
    Thanks!

    The product registration page will show if the product is covered by AppleCare or not.  go to Product Registration and see what shows up for your iPad 2.

  • I own CS 5Premium. Reading the FAQs, it seems I am eligible to upgrade to CS 6 but I can't find the upgrade to purchase and download. I can't upgrade to CC because $49 per month is too much for me -- I don't use this product for work. The $29 offer seems

    I own CS 5 Design Premium. Reading the FAQs, it seems I am eligible to upgrade to CS 6 but I can't find the upgrade to purchase and download. I can't upgrade to CC because $49 per month is too much for me -- I don't use this product for work. The $29 offer seems reasonable but $49 is way too much. I don't need the majority of the programs included in CC, but subscribing to just three of them will cost way more. Really not sure what to do here :-(

    Thanks Ned. I did find this page, however it isn't an upgrade. I have been purchasing Adobe products for years so that I could just pay the upgrade price for current products. With the current system, I would be paying much more than I would for an upgrade. For example, I have been using my version of CS for at least three years. The upgrade cost me $750 so that comes out to around $21 per month. I guess I have no options as far as upgrading except for paying for the overpriced CC. Oh well, time to start looking for alternatives. It was just so convenient to have the same programs at home that I use at work.

  • HT1338 I can't find the app I purchased in the apple store on my macbook pro.  It says it installed, but where is it?  Thanks in advance

    I can't find the app I purchased in the apple store on my macbook pro.  It says it installed, but where is it?  Thanks in advance

    Thank you so much!  So quick too.

  • I can't find the music I purchased via iphone4 from itunes on my laptop

    I am using the same account to log in that I use on my phone. The only thing I had was a download of the digital booklet. The music is on my phone still. I also can't find the music I purchased on my old phone a few months back. that is all lost. please help... thanks

    If the music was purchased using iTunes on your iPhone you will need to transfer it from the iPhone to the laptop. When iTunes is up, and your iPhone is connected and showing under devices, right-click on the name of your iPhone, and select transfer purchases, all of the purchases will transfer to the laptop, but will still be on the iPhone.

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