HT1725 Cannot download purchased video

I cannot download purchased video from iTunes using my Dell laptop with Windows 7 and TWC ethernet. I tried changing the DNS address to open DNS using two different options and it did not work. I continue to get time out errors. I am very frustrated because i just purchased an IPad for the sole purpose of using it to watch video when i travel. I have heard terrible things about people "renting" video from iTunes only to get on the plane and find out that they don't work. I am afraid to shell out any more money to Apple without getting this resolved. Of course, Apple doesn't even have a disc connection to use on the plane wtih the ipad. I feel completely ripped off!

Yes, some others posted that it wouldn't work when they were downloading videos to a network place.
Your work IT dept may have set up your My Documents folder to be somewhere on the network.
If so, make a c:\videos folder in Windows Explorer.
Change the iTunes path, just temporarily, to go there. Make sure you write down the current path so you can get it back later, after this test.
Edit > Preferences > Advanced > Itunes music folder = c:\videos.
Then see if the music store video will download.
You can always go back and change the path, since you wrote it down.

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Error (-69) attempting to download purchased video content to 160GB Ipod

I am attempting to download purchased video content from Itunes to my Ipod. Till recently there has been no problems. I believe this problem is actually stemming from the downloading of content to my computer resulting in faulty files that cannot be downloaded to my ipod. I am using a Dell XPS desktop computer running Windows XP Media Edition. All software relating to Itunes or my Ipod is up to date as of the writing of this post. My Itunes library, music and video files are downloaded to an external Hard drive rather than to my desktop because of the massive amount of data. As of about two months ago I noticed that many of my songs (about 1 out of every ten and many of which had been fine for months prior) was in some way corrupted. However my Ipod still has many of these same songs that work fine. Sooooooo. First- How do I replace individual songs or at the very least download all music and selectively delete duplicates. And Second- figure out what is causing BRAND NEW video files to download messed up. Any advice would be helpful. Thanks

See this trouble shooting article.
iTunes displays error 69 when syncing iPod.

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

I have downloaded my albums to new ipod (second one) but cannot download purchases. How do I do it?

If your iPod classic has enough storage capacity to hold your entire iTunes music library, here's one convenient way to do set it up to sync "everything" automatically, including any new changes.
First, if your iTunes sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.
Select the iPod in the sidebar, under DEVICES. Near the top, there is a bar of buttons, starting with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync songs to your iPod.
Check the box fo Sync Music. NOTE: If there are songs on the iPod that are not in your current iTunes library, those songs will be lost when you set up automatic syncing. If this is a problem, please post back.
Choose the option to sync Entire music library. With this setting, when you click Apply, your entire iTunes music library syncs to the iPod, including playlists. Going forward, any changes you make to your iTunes music library sync automatically to the iPod, the next time you connect it (or click Sync if the iPod is already connected).
This document has general info on syncing content to iPods
http://support.apple.com/kb/ht1351

My iOS customers cannot download the video clips I send via Adobe Send "Safari cannot download this type of file"

My customers who use iOS cannot download the video files I send by Adobe Send "Safari cannot download this type of file" is the report they get. I have tried created a zip file of the clip but get the same result. Please help

This error seems to point at a problem not directly related to the encoding. The message might be misleading but I read "Safari cannot download this type of file" as relating to the file type - the end of the name (perhaps MIME type setup, but let's start with the file type).
But... some web searching finds others say that iOS cannot download files AT ALL because it has no filing system you can access. Clearly (?) you just want it to show the movie, but I don't know any more than that.
Perhaps someone else has worked in this area. Also worth trying suitable iOS forum.

Error -34 when attempting to download purchased video

Has anyone else noticed this?
When I use iTunes with a library stored on an afp network drive (hold down Option key while launching), I can not download "purchased" videos. I can buy them just fine, but when they start downloading they immediately stop with an Error #-34: "The disk you are attempting to use if full".
Of course this is not the case, the disk has over 170GB free! If I quit and launch using a "local" library I can then download and import the video into the network library afterwards. Music and podcasts (even video ones) don't have a problem downloading, and I've even been successful with some of the free "Short" movies. So it seems to be a file size issue.
Is anyone having success with this? Any ideas?

I don't have an answer for you, but I am having the same issue.

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I cannot download any videos due to this message: blocked plug-in play

I cannot download any videos due to this message: blocked plug-in play...Help!! Please.

1. Uninstall Adobe Flash Player:
    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
2. Reinstall Adobe Flash Player.
    http://get.adobe.com/flashplayer/
3. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.

Cannot download purchased app on macbookair and iphone 5

I cannot download purchased apps such as keynote, numbers and pages on my macbook air and couldn't download these as well including purchased whats app on my iphone. Pelase help.
When I clicked on the 'purchases' tab in itunes store, it says no apps purchased. BUT when i checked purchased items, there it lists all the items i purchased.
I went to itunes and tried to purchase whats app once more using macbook air, there it says 'downloaded' but nowhere to be found. This confused me.
I have contacted i tunes store many times byt they couldn't help me.
Please help

Usually this means that you have more than one iTunes account, and you are logged in to the wrong account (or a different account than the one the apps were purchased with).

Error -42018 Cannot Download Purchased Music from iTunes Store

I cannot download music, it says unknown error -42018 check network connection and try again. I can download videos just fine, but music. This has never done this before. I downloaded music before just fine. I turned off my firewall but no luck. Please help resolve!!!

Hey everybody,
I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
I hope you all find this helpful in solving your problem.
Good Luck,
Bill

Cannot download purchased movie from Itunes

Rented a movie and it shows up in purchases. I cannot download it. I get the same error message non-stop, tap to retry - to no avail. Please help!

Purchasing more storage in iCloud was not necessary. You may need more space locally - on the iPad itself - not in the cloud. But did you receive a message saying that you needed space to download the movie? If you did, then you need to delete content on the iPad to free up space.
Settings>General>Usage>Storage. You can see which apps are taking up the most space and you can see videos and TV shows that are on the iPad. You can delete content in there via the Edit button and download it again later a desired. Most purchased content can be downloaded again for free but there are some limitations and exclusions.
Read this for more information.
Download previous purchases from the iTunes Store - Support - Apple

Cannot download purchases music

I have been having a problem lately (no change in setup), where I get an error when I try to download music from the ITMS.
When I check for purchases, I get the following error:
There was an error downloading your purchased music. The disk could not be read from or written to. <<<</div>
Ignoring the grammer error in the message, I am wondering what I am doing wrong, or if this is a new iTunes 7 issue (I cannot work with version 7, and use version 6 instead. I have no issues with the disk...

hmmmm. is your download location on a network drive, John? If so, by way of experiment, can the download go through if you shift the location to your C drive? <<<</div>
Yes, it is, and good thinking. I have already tried this, and still did not get it to work.
Now, in the meantime, I have an open ticket from Apple Support, and here is their (not) helpful reply:
I apologize for any inconvenience you have experienced with this issue. I understand you are receiving the error "The disk could not be read from or written to."
However, the nature of your question falls outside the type of support provided via email by iTunes Store Customer Support. I can only answer non-technical questions about billing, customer accounts, downloading purchases, and iTunes Store content.
If you require more in-depth assistance, you will need to call Apple technical support (there may be a fee associated with the call). <<<<
I think that response takes the cake. "I can't help you, but if you call, maybe someone can, and please have your credit card available?" What sort of support is that for not being able to download music that I purchased. I am begining to rethink the whole matter of buying music from Apple -- alot of hassle, not very good quality sound, and now no support
iPod mini / Dell Dim 8400 Windows XP Pro iTunes 6.0.5, Airport Express v 6.3

Cannot Download iTunes Video

I just got an iPod Video, and I was trying to download a video off iTunes, but this message keeps coming up:
There was an error downloading your purchased music. The Disk could not be read from or written to.
Any ideas about what I should do? Thanks a ton!

This is not a problem with your download. This is a problem with your iPod. You have what is commonly called a disk write error. The following link gives troubleshooting suggestions. My thought is, if the iPod is that brand new I would be taking it back to where it was purchased. Let us know how you're doing.
http://docs.info.apple.com/article.html?artnum=301267

Firefox cannot download youtube video

firefox can play youtube video but it doesn't show real player download pop-up window and cannot download with real player.

I found that the plugin container for Firefox will not work with the Real media plugin. It crashes every time. Firefox itself handles the plugins just fine, so I bypassed the plugin container for that plugin by adding a setting in the about:config window setup.
* dom.ipc.plugins.enabled.i386.<name of plugin> - set to false
You can find the names of the plugins by typing about:plugins into the address bar and hitting the Return key.
Another thing you can do is set Firefox to hand off to the Real Player as a helper application to play the media, from Options > Applications.

ITunes Sync issues: I cannot download purchased songs & the sync never finishes

Songs that are listed as Purchased in my iTunes Store account are listed in grey in iTunes on my iMac and I cannot download them again.
Also, and maybe related, since upgrading to iOS5, the iTunes sync between my desktop and iPhone 4 never ends -- it hangs on the last step, "waiting for items to copy."
Any ideas on how to resolve these problems?
What's going with Apple these days? Lots of bugs and issues. Too bad.
Thanks!

Anyone having this problem and have mcafee click on the start button type services.msc find mcaffee rediractor right click and stop works like a charm

Cannot download purchased tracks

Hey, I'm having problems with a recent purchase, any help would be great!
FIrstly, I purchased 3 songs off an album about a year ago.
On Friday, I decided to complete the album, costing £6.02.
Now the iTunes Store shows the album as purchased yet the 3 tracks I purchased a year ago are nowhere to be seen!
Then, I get my purchase bill email showing the completed album (now called playlist) for £6.02 and also the 3 other tracks at 99p each.
I still cannot download, or find, the 3 tracks from a year ago - very frustrating!
I've tried checking my purchases on my iPhone, iPad, Apple TV & laptop via the iTunes Store and these 3 tracks cannot be download - or even seen!
The album was Supreme Clientele by Ghostface Killah, if anyone was wondering. I'm also missing a track from another of his albums, very strange.
Thanks

If the tracks don't show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tabs in the iTunes Store apps on your iPhone and iPad, then check to see if you've hidden them : iTunes Store: Hiding and unhiding purchases.

HT1725 Cannot download purchased video

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