HT1725 Download interrupted by power failure

In the process of downloading a song from iTunes Store, I experienced the power at my home start to flicker, and ultimatelly go out. When it started flickering, I turned my MAC off so as not to damage. The download did not complete, and is not in my library, although iTunes says it was purchased, and applied the charge. Any ideas? iTunes help did not address this kind of issue. I know it's only .99, but........

Does the Store > Check For Available Downloads menu option find it ? If not then depending upon what country that you are in (music can't be re-downloaded in all countries), see if you can redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes (if you have the incomplete track listed in your library then you will need to delete that first, otherwise you won't get the cloud symbol in Purchased for redownloading).
If you aren't in a country where you can re-download music then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

ITunes update interrupted by power failure - now can't install

Gateway computer running Windows 7. I've run iTunes without issue for years. I had the bad luck of having an iTunes update interrupted by a power failure. I got error 193 when trying to run it afterwards. During subsequent attempts to reinstall, I also get error 7 (Apple Mobile Device Service failed to start).
Here's what I've tried so far:
- uninstalled iTunes in the proper order according to Apple help docs, rebooted, attempted to reinstall. Received error 7 twice during install, clicked to ignore both times. Received error 193.
- uninstalled again, searched for leftover files in various folders as spelled out by Apple doc. Reboot/install. Same problem.
- uninstalled again. Searched for and found stray registry key related to iTunes. Deleted it and attempted install. Same problerm.
- uninstalled again, and attempted to install as administrator (the login I'd been using the whole time was an admin login, but I was grasping at straws). Reboot/install. SAME PROBLEM.
I am beyond frustrated. Why won't this install work? What is the problem with the Apple Mobile Device Service?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
If you still have issues with AMDS try the steps in Install missing components and/or review HT203188: How to restart the Apple Mobile Device Service (AMDS) on Windows.
tt2

HT3176 How do I restart a movie interrupted by power failure?

How do I restart a movie stopped by a power failure?

Never mind, I found my own answer.

HT1725 Download interrupted and wont resume

I tried to rent a movie and it didnt download completely, and now wont play. I have tried to resume the download and it wont resume. Is there anyway to delete it completely and restart the download from the begining?

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this atwww.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Iphoto 5 installation interrupted by power failure

I was upgrading a friend's G4 (AGP) from iPhoto 2 to iPhoto 5. The program was in the process of upgrading the thumbnails ( a long process) when the power failed. IPhoto now crashes on startup. I have iPhoto 2 on backup. System is running 10.3.9. What is the procedure to either complete the iPhoto 5 installation or go back to 2.
PowerMac G3, (Blue and White) Mac OS X (10.3.9)

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
If you still have issues with AMDS try the steps in Install missing components and/or review HT203188: How to restart the Apple Mobile Device Service (AMDS) on Windows.
tt2

What to do when Lion download stops because of power failure?

Please, can anybody advise: what to do when Mac OS X v10.7 Lion download stops, because of interruption of power supply?

I would first try reinstalling your backup copy of your previous OSX version if you can and then try reinitiating the installation of Lion from there. However, if that doesn't work at all, then the stoppage of the download by the power failure most likely corrupted your harddrive. I myself would then take the safest course and reformat the harddrive by booting from your Original Installation Disks and reformatting the harddrive from the Disk's "Disk Utility". Then go thru the installation of the previous operating system to the point where you can once again proceed with the download and installation of Lion.
Hope this helps
Message was edited by: Radiation Mac

Ecently, i intended to download but unfortunately it's already more than 5 attempts. Due to the slow connection and power failure, my download failed to complete. Would it be possible to download the application again? Regards

Recently, i intended to download but unfortunately it's already more
than 5 attempts. Due to the slow connection and power failure, my
download failed to complete.
Would it be possible to download the application again?
Regards

Which application does this concern? Alternative downloads are available thru the following pages...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can also download trial versions of software thru the site linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl

HT202159 how long should an upgrade to Mountain Lion take? Our original download was interrupted by power outage and now seems to be taking forever.

How long should an upgrade to Mountain Lion take? Our original download was interrupted by power outage, it seems to be taking forever.

Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery.

Commercial power failures and FiOS service interruptions

Severe weather reminder for our FiOS customers...
In the event of a commercial power failure, your FiOS battery backup will power your standard voice service for approx 8 hours. For additional information about the battery backup unit, click here for more info.
It’s possible that after electrical power is restored, you may still be without FiOS TV service. Sometimes resetting your Battery Backup Unit (BBU) is needed. Click here for more info.
For an automated wizard to help with FiOS restoration, click here.
Due to extreme weather conditions, there may be storm related power outages in your area. Your FiOS services will be affected until power resumes. If you do not have power please contact your local power company. If your power is restored and your FiOS services are still not working, you can report an outage, check status, request a new repair or update an existing repair online at www.Verizon.com/repair . If some of your Verizon services are working, but not all, you can use the In Home Agent application on your PC to troubleshoot and restore services. We apologize for any inconvenience.

when you lose power, the BBU kicks in, and after minute or so, the video and data ports will be shut off at the ONT at your house to save battery power.... the battery is ONLY for the phone
In the event that the Verizon CO lost power/signal and you truly had no signal coming to your house.. then all services would go down
Bob Robertson - Lighter Klepto - I steal lighters, not bandwith

This device cannot start. (Code 10) Status Device Power Failure for Intel (R) Audio Display

Hi I just bought HP Envy M7 Sleekbook last week and upgraded from 8.0 to 8.1 for Windows 8.
Now I have no sound and this is the error message I get:
This device cannot start. (Code 10) Status Device Power Failure (for Intel (R) Audio Display)
under Sound, Vieo and Game Controllers in the Device Manager.
Anyone else having this issue after upgrading?
Getting a new lappy is stressful enough but to alreay have issues is ridiculous
If the upgrade is not the issue could something have happened in transit? (I have an issue with the way Best Buy packed it for shipment and wonder if it could have been compromised)
Any help is appreciated. Or should Ibe taing this back to best buy and have them address it?
Thanks
Pam

Ahmed, if your HP Envy has an Intel processor chances are it will be necessary to download new drivers for both sound and chipset due to compatibility issues with Windows 8.1. After 4-1/2 hours on the phone with various technical agents and a lot of frustration I finally got one who had the knowledge and training to resolve my issue. I believe he downloaded the new drivers from the HP support site. Good luck!!

Imac will not boot up after power failure

Does anyone know why i have to unplug the power cable from the back of my imac after every power failure at my home to get the imac to boot up. I've tried resetting the surge protecter and unplugging there. However, the only option is to unplug the cord from the back of the monitor/imac before it will boot up. Any ideas or is this a known bug.

You're effectively resetting the SMC.
If you're getting that many power outages you need to be using a UPS (Uninteruptible Power supply), not just a surge protecter.
Power interruptions at the wrong time can cause directory damage or even physical damage to the Hard Drive if the heads were reading or wriing at the time.

IMovie video project I made has no audio working after power failure

I have spent about a week stitching together family movies by ripping them to Apple tv format, then use a software program called MPEG streamclip to create a DV version which take about 24 gb a piece, I put 12 hours worth into iMovie which has taken a ton of space etc. So I created a project and am now about 1h 35 min in and this is getting small 3-5 clips of my son who is 7 months and my wife and myself b/c were going to England on Friday so I was created a nice movie for my new in laws and family I am meeting for the first time. So I had a saved file and iMovie was open and I had a power failure. I opened iMovie freaking out and then saw all the footage and the project still there so I was extremely thankful b/c of the 7 dvds I created due to space limitation once I imported I deleted the original (i have the original dvd but it takes about 6 hours to take from DVD to Apple TV format, then about 2 hours to export to DV and then another 1 hour to import into iMovie so each dvd took a full day for me due to work etc)
Anyway whats now happened is there is no audio on either the project or the original footage that has been imported, again about 12 hours of footage and a project thats 1 hr 35 mins. Whats strange is all other projects and imported video the sound and video works perfect. THis is the only one and of course its the most important one. ANY SUGGESTIONS WILL BE APPRECIATED.
If needed I will start over and do as much as I can but of course I am praying there is a simple solution.
Thanks.
newest iMovie, newest OSX etc if that helps

Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, first run the Disk Repair as shown in Apple doc.#106214 before the next step. Then, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.4.10 Combo update ( PPC, not for Intel systems). Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Cheers!
DALE

After a power failure while iPhoto was running, I get the message "Your photo library is either in use by another application or has become unreadable" and iPhoto will not open????

After a power failure while iPhoto was running, I get the message "Your photo library is either in use by another application or has become unreadable" and iPhoto will not open???? held down the option and the command and tried to run what was ticked off and it just sits there with a spinning wheel and does nothing, can I throw the app away and download a new one? or will it still not open?

, can I throw the app away and download a new one? or will it still not open?
You could, but the error message is indicating that your iPhoto library needs repairing.
Check, if iPhoto will run, if you launch it on a new library. Hold down the alt/option key, while you launch iPhoto. Select to create a new library from the panel that will show. Can you create a new library? If yes, try again to fix the library. Which options have you tried from the Library First Aid panel, when you launched iPhoto with the option and command key held down?
If you have not tried "Rebuild"; do that next. But be sure to make a backup of your iPhoto library, before you try this.

Slow ADSL speed since power failure during trainin...

Hi all,
When our BT total broadband was installed, we had a power failure during the 10 day training period (back in June).
At the start of the training period, we had a speed of 3936 kbps downstream:
16:32:27, 28 Jun. ( 76.590000) DSL noise margin: 20.00 dB upstream, 6.00 dB downstream
16:32:27, 28 Jun. ( 76.520000) DSL line rate: 448 Kbps upstream, 3936 Kbps downstream
which was within the speeds we expected prior to installation (from the BT website for our phoneline):
You can choose BT Broadband now offering:
3Mb *
Estimate download speed
1.5Mb-5.5Mb
Download speed range
However, since the power failure during training (June 2013) we have never managed to get close to that speed, even after consecutive weeks of the HH4 being connected. Our current ADSL stats are pretty representative of what we have achieved ever since:
DSL noise margin: 21.00 dB upstream, 6.10 dB downstream
DSL line rate: 448 Kbps upstream, 1344 Kbps downstream
The connection sometimes holds for weeks on end - other times it cuts out without any cause (from our end at least). For example, earlier today (after an uptime of 11680 mins):
12:11:13, 27 Oct.
(3862269.900000) DSL noise margin: 21.00 dB upstream, 6.10 dB downstream
12:11:13, 27 Oct.
(3862269.830000) DSL line rate: 448 Kbps upstream, 1344 Kbps downstream
12:10:42, 27 Oct.
(3862239.140000) DSL is down after 11680 minutes uptime
12:10:42, 27 Oct.
(3862239.140000) ETHoA is down after 11680 minutes uptime
12:10:41, 27 Oct.
(3862238.020000) PPPoA is down after 11680 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
12:10:39, 27 Oct.
(3862235.790000) PPP LCP Send Termination Request [User request]
We have an external NTE box outside the house so no 'master' socket inside the house.
Any help you can offer would be much appreciated - the internet literally crawls along sometimes!
Rich

Results from the BTW speedtest:
Download speedachieved during the test was - 1.13 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.16 Mbps
Upload speed achieved during the test was - 0.37Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps

Cannot Start EPM Architect Process Manager after a Power Failure

Hey All,
We had a power failure in the office last night/this morning. We have two environments, and luckily, our production environment seems to be working OK, however, on our development environment, we cannot get the EPM Architect Process Manager to start (or any of the associated services).
Here is what we have tried already:
- Restarting the server
- Restarting all services in the correct order
- Running EPM System Configurator for Performance Management Architect > Configure Database (the first time, we just re-used the same tables, and had the same error. We did it a second time and dropped the tables and were able to get the service (and all other EPMA services) to start, but we couldn't get into the Application or Dimension Library.
- Restoring the EPMA DB schema from backup from two nights ago - same error when trying to restart the service.
We are running 11.1.1.3 (04 patches for Planning and CalcManager, but not EPMA). We are running MS SQL 2005 for the relational databases.
Error message when restarting the service:
"The Hyperion EPM Architect - Process Manager service on Local Computer started and then stopped. Some services stop automatically..."
When we go to the event viewer, it tells us:
Service cannot be started. Hyperion.DimensionServer.ProcessManager.Interface.ProcessManagerException: Dimension Server started but failed to initialize on machine CSHMISHYPTST. Check the error log on that machine.
at Hyperion.DimensionServer.ProcessManager.EngineManager.StartEngine(Machine machine, EngineType engineType)
at Hyperion.DimensionServer.ProcessManager.EngineManager.InitializeReadWriteEngine()
at Hyperion.DimensionServer.ProcessManager.EngineManager.Load()
at Hyperion.DimensionServer.ProcessManager.ProcessManager.Initialize()
at Hyperion.DimensionServer.ProcessManager.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
Went into D:\Hyperion\logs\epma and looked at the "dimension_server.log":
2010-09-21 12:45:08,939 [Engine Startup] Hyperion.DimensionServer.Program.LogMessage(:0) - An error occurred during initialization of engine ID 1: Object reference not set to an instance of an object..
System.NullReferenceException: Object reference not set to an instance of an object.
at Hyperion.DimensionServer.RelationshipMemberList.Add(RelationshipMember item)
at Hyperion.DimensionServer.Dimension.<LoadSharedMembers>b__11(RelationshipRecord relationship)
at Hyperion.DataAccessLayerCore.DALRowset`1.Read()
at Hyperion.DataAccessLayerCore.SelectCommand`1.Execute(Action`1 callback)
at Hyperion.DataAccessLayerCore.GenericDAO.Select[T](Action`1 callback, SetParamsEvent`1 onSetParams)
at Hyperion.DimensionServer.DAO.DimensionDAO.LoadRelationships(Int32 libraryID, Int32 dimensionID, Boolean primary, Action`1 action)
at Hyperion.DimensionServer.DAO.DimensionDAO.LoadSharedMembers(Int32 libraryID, Int32 dimensionID, Action`1 action)
at Hyperion.DimensionServer.Dimension.LoadSharedMembers()
at Hyperion.DimensionServer.Dimension.LoadMembers()
at Hyperion.DimensionServer.Library.Load()
at Hyperion.DimensionServer.Global.Initialize(String jobManagerConnectString)
at Hyperion.DimensionServer.Program.Main(String[] args)
Looking for some suggestions or ideas. Have tried searching the forums and Google, but haven't had any success.

Ironically I just got alerted by Oracle that EPMA patch 03 had been pulled from the MOS site and replaced by patch 04.
You are receiving this notification because our records indicate that you have downloaded Oracle Hyperion Enterprise Performance Management Architect 11.1.1.3.03 Service Fix – Patch 9650100.
Please be advised that Oracle Hyperion Enterprise Performance Management Architect 11.1.1.3.03 Service Fix - Patch 9650100 has been removed from My Oracle Support and is superseded by Oracle Hyperion Enterprise Performance Management Architect 11.1.1.3.04 Service Pack – Patch 9800827.
Patch 9650100 is now obsolete and you should use Oracle Hyperion Enterprise Performance Management Architect 11.1.1.3.04 Service Pack - Patch 9800827, which corrects file packaging issues, from My Oracle Support (https://support.oracle.com) instead.
Please thoroughly review the Readme for Oracle Hyperion Enterprise Performance Management Architect 11.1.1.3.04 Service Pack - Patch 9800827 prior to implementing.
Best regards,
Chris

HT1725 Download interrupted by power failure

Similar Messages

Maybe you are looking for