HT1725 Downloaded songs cut off / skip halfway through

The online support does not cover my situation. My download completed but most of the songs stop playing halfway through and jump to the next song. The download appears to have been faulty. How can I fix this? Is there a human being I can speak with?

Other people have been having similar problems over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

Similar Messages

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    just purchased an album and most of the songs cut off half way through

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    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
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    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
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    Otherwise, I'd report the problem to the iTunes Store.
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    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
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    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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    - Are you saying that they are not listed in your Purchased section?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Are they listed in your Puchases history when you log into your account on your computer?
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  • TS1424 song cuts off halfway through?

    I downloaded the album "Homes" from Jon & Roy and two songs show the time length of the song, but stop playing halfway through and skip right away to the next song.  Is anyone else having this problem with this album, or another album and know where to go for help? Thanks!

    Hello stephen9478
    All you would need to do is delete the song from your iTunes library and then go to the iTunes Store and look in the Purchased section to download any previous purchased content. Check out the article below for more information about any previous purchases.
    Download past purchases
    http://support.apple.com/kb/HT2519
    Regards,
    -Norm G.

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