HT1725 had to download a song three times before it took, charged 3xs for one song

Did not see my download had to do it 3xs before I could see the download, now my account has been charge for three dowloads of the same song.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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Back button only works about 50% of the time. Have to hit it twice, sometimes three times before it works. Problem is intermittent. Firefox 3.6.10 on Mac OS 10.6.4 (same on both MacBook and iMac machines).

Back button only works about 50% of the time. Have to hit it twice, sometimes three times before it works. Problem is intermittent. Firefox 3.6.10 on Mac OS 10.6.4 (same on both MacBook and iMac machines).

You can try http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

Try to sign out of iTunes and sign back in, that usually fixes authentication problems.

Charged twice for one song?

I went to buy a song using iTunes, and after clicking 'Buy Song', I received a message about how the terms and conditions had changed. I agreed to that, and it then told me to try my download again, which I did, only to find out I'd been charged twice for one song!
Is there any way I can get that extra 79p back and solve this problem?

Welcome to AD!
Contact iTs support from this page
http://www.apple.com/support/itunes/store/browser/

HT204088 An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges.

An album downloaded twice on my iTunes and I'm charged twice for the album. I want a refund for one of the charges. How do I do this?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I was not using my Iphone for some time and when i charged it for use the screen is not lighting up. the image is very dim . Please assist to correct this situation., I tried to increase the brightness.no use.

Iphone 3 GS was not being used for some time. When I charged it for use the screen is not becomeing bright. The images are very dim although i increased the brightness. Pls assist.

Since it's a new machine, contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. That also might apply to newly bought ones inside the first 90 days.
FWIW, IMO, the AppleCare extended plan's the cheapest insurance you can get for your new desktop machine.

Why I had been charged twice for one application

Why I had been charged twice for one application

No one here has any idea.
You need to contact iTunes customer support.

HT201303 Question - are you charged twice for one song??

I purchase a song for my computer and then put in on my IPhone and was charged twice for the same song! Is that the normal way?? It doesn't seem right to have been charged twice for one song! Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one? Thanks

Hi..
No. You should not have been charged twice.
Follow the instructions here > How to report an issue with Your iTunes Store purchase
If you don't see a credit to your account within 3 business days, use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
Once purchase can't you put this song on Ipods and Iphones without Itunes charging for each one?
Yes.

HT1725 When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?

When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?
i'm just wondering:
a) why it does this
and b) how to stop it doing this, because it still charges me for the song :/

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT6114 Hi everyone! When I tried to update my OS X to 10.9.2 (Combined) thru the App Center, once it restarts, an error says "the version downloaded is corrupted and needs to be updated." I did download and update three times already but the same error oc

Hi! Why is it that after I updated thru the app center my OS X 10.9 to 10.9.2 (Combined), after it downloaded and restarts, this error occurs, "the version downloaded is corrupted and needs to download again."? I have been repeating the process for more than three times already but the same problem keeps on happening. Please advise.

Try the manual update:

Downloaded adobe flash three times, not working

I have downloaded adobe flash player three times on my new mac but it is not working

What version of OS X and what browser are you using? If you go to this page, do you see any Flash content?
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

HT1725 I was downloading some songs and iTunes shut down.

I was downloading some songs and iTunes shut down. It says I've purchased a song but it isn't in my purchased playlist, but it charged me for it. How do I get the song, or get my money back?

You've tried the Store > Check For Available Downloads menu option on your computer's iTunes, and does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I recently downloaded 6.1.2 and am regretting it...for one reason...the search function no longer works correctly. !!

I personally and professionally rely on text messaging extensively. Since upgrade, the search function doesn't work correctly. It only returns partial results. This has never happened with previous upgrades. All the old texts are there but it does not search the entire history. If i compose new text and duplicate the recipients from an old text, it will bring up string...just cant search for it. PLEASE HELP SOMEONE.

HarryAustralia wrote:
I recently updated my ipad wifi only to the new ios 6.1.2 and initially I had the auto cover lock option which can be seen in the Generals tab, but then it stoped working!! Before the update, the auto cover lock worked fine. So after trying all the options, I then did a complete reset on the ipad and now its gone all together from the General tab!! I can no longer see the "auto cover lock" option.
The iPad cover lock is for when you use a cover with magnets in it to lock and unlock the iPad when you close the cover or open it. Try running a refrigerator magnet along the sides of the iPad and see if that trips the iPad Cover Lock back into the settings.
That is not the same thing as the iPad Auto Lock setting which allows you to set an allotted time before the iPad goes to sleep.
You can try resetting all settings to see if the Auto Lock feature retinrs to the iPad.
Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. This can be a little time consuming re-entering all of the device settings again.

Charged twice for one download

hi i download pro cash on tiger woods 12 ,£2.99 it failed and i tried again but i ahve been charged twice for it can you help please
thanks mike

Nobody on this forum represents Apple. We're just other Mac users like you.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.

The icon moves on my toolbar and bookmarks and all are gone on that version. When I try to open Firefox from my email, it tells me I don't have the latest version, even though I've downloaded it about three times in the last two days. What's the deal?

First I notice your icon was gone so I figured I'd moved it by mistake. I put it back, but most of my bookmarks were gone. I then noticed I had two icons, one on right side one on left of my Mac. Tried to download new version. Didn't work, went to preview? Weird. Tried the version that's for Yahoo. That seemed to work, my bookmarks were back, but today it says that's an old version and I must update if I want to open something from Firefox from my email. So I did and once again I had two icons on page. It has done this a couple times. So I'm going in circles. I've done nothing new to my less than 3-year-old iMac and have never had this problem or anything remotely like it before.

Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!

HT1725 had to download a song three times before it took, charged 3xs for one song

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