HT1725 How do I get a refund on a movie i tried to download when it didn't?

How do I get a refund on a movie i tried to download when it didn't?

You can try here:
http://www.apple.com/emea/support/itunes/contact.html

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How do I get a refund for my movie. Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.

Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

HT4095 How do I get a refund for a movie that won't download

I wanted to rent a movie and it started to download and stopped. It won't restart.

All sales are final.
You can try contacting itunes support and asking for an exception
http://www.apple.com/support/contact/

HT1657 How do I get a refund if the movie I rented cannot be played? (due to iTunes "unknown error")

How do I get a refund if the movie I rented cannot be played? (due to iTunes "unknown error"?)

I'm not sure whether rentals appear on your purchase history, but try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If it doesn't appear there (or if that process doesn't work, it's been taking some people to this site on a browser instead of showing a form in iTunes), then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 how do i get a refund for a movie that didnt play

how do I get a refund for a movie I rented on iTunes that wouldn't play?

Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and some pages contain ads).

HT1657 How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

How do I get a refund for a movie that didn't play sound. (Since I wasn't sure if it was my computer settings, I repurchased the rental. The second download played with sound, although it was slighly out of sync.)

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

How do I get a refund for a movie that will not play. I called apple today and no one could figure this out and now I want a refund.

I need a refund for a movie that will not download....how do I get my $$ back from apple?

Apple - Support - iTunes Store - Contact Us

HT1498 How do I get a refund on a Movie Rental that would not play properly?

Last night I tried to watch Hugo from my Apple TV and it was all pixelated and I finally gave up watching it. How do I get a refund?

You can try here:
http://www.apple.com/emea/support/itunes/contact.html

HT204370 How do I get a refund for rented movies that would not play.

I rented 2 movies before going on a trip. Both downloaded completely. When I went to watch them 14 days later, neither would play. Now that the trip is over I no longer need them. I have not watched them. How do I get a refund?

How to report an issue with Your iTunes Store purchase

How do i get a refund for a song that did not download entirely

How can I get a refun for a song that did not download entirely??

Look under the Store menu in iTunes for the "Check for available downloads" command and run that. You may find the track there to be downloaded.
If not, contact the iTunes Store Customer Service department from their Support page (click "Contact Support" and follow the instructions to get to the contact form) and explain the problem to them.
Regards.

How do I get a refund for a movie that won't open or play purchased from iTunes? Started playing it, it froze, would not go to apple tv and now has expired without ever having viewed it. END GOAL= REFUND. so I may try again.... HELP!

Help. Refund.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

How to get a refund from a movie that did not download?

Rented a Movie... Days later, the movie is still " Processing". I have been billed for the movie, and want a refund. any ideas where to go? Seems to be very difficult to ask for money back.

You're best bet to get that refunded is to contact iTunes Support through expresslane.apple.com. From there, select iTunes as the effected product, then iTunes Store, and answer some questions, and they will email you with the info on getting that resolved for you.

Can I get a refund on a movie that stopped to download while I was in the middle of it?

I want a refund. My movie stopped to download while I was in the middle of it. Who can I contact? Why do I want to watch a load screen for hours? This is terrible.

Welcome to the Apple Community.
While frustrating, problems are usually overcome, I doubt very much you will get a refund because your viewing was interupted, but you can always try. In all but a very few cases the cause of such problems is the users ISP or home LAN, so I would understand Apple being reluctant to give refunds in such cases.

How can I get a refund for an app that did not download/do not now want

I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

Once you buy it you have bought it and Apple generally does not do refunds. You can ask but it will have to be an exception.
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
What can be done is try to redownload the app.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

How can I get a refund for a movie rental due to corrupted file?

I downloaded a movie from iTunes with my computer hard wired to my modem. I had previously tried downloading using my wifi connection, but the Time Warner Cable modem/router kept having troubles maintaining my 15 mbps connection when using the wifi. I purchased the same movie again using the hard line and was able to download the feature. However, when I tried to play it back, I got an error message saying that the file was corrupted. It keeps telling me to go to "check for downloads," but when it starts to download, I get the same error message telling me that the file was corrupted, and I need to check for downloads. At this point, I just want my money back for what appears to be 2 downloads from iTunes.

Click here and ask the iTunes Store staff for a refund.
(106570)

HT1725 How do I get a refund on a movie i tried to download when it didn't?

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