HT1725 How to cancel ITunes Match subscription

How do I cancel ITunes Match subscription

Hi mel_bramley,
If you would like to turn off iTunes Match and/or cancel the auto-renewal subscription, you may find the following articles helpful:
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Regards,
- Brenden

Similar Messages

  • HT204406 how to cancel iTunes Match subscription ?

    I have almost 20k music's... and it take a mount of time to upload, lost my cover artwork...
    How can I cancel iTunes Match ?
    thanks

    Hi there jony2!
    You will want to report an issue with your purchase by following the provided steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT1918 how to cancel itunes match

    How do I cancel this?  I emailed this useless **** at apple and she gave me the wrong ansewer.  I already did put no renew of itunes match. 
    anyone know how to cancel this?
    Hello Ari,
    Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
    Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
    To turn off Auto-Renew for iTunes Match, follow these steps:
    1) Open iTunes.
    2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.
    3) Enter your iTunes Store account name and password, then click Sign In.
    4) Go to the Store menu again, Choose Store > View My Account.
    5) Enter your account name and password a second time, then click View Account.
    You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.
    For more information about iTunes Match, visit:
    http://www.apple.com/icloud/features/
    http://www.apple.com/itunes/whats-new/
    I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!
    Sincerely,
    Lisa
    iTunes Store/Mac App Store Customer Support
    http://www.apple.com/support/itunes/ww
    Thank you for allowing me the opportunity to assist you.
    First Name : ari
    Last Name : newman
    Email : [email protected]
    Apple ID (Optional) : [email protected]
    Lang_Country : en_AU
    Product : iTunes Store
    Support Subject : Purchases, Billing & Redemption
    Sub Issue : itunes match
    GCRM Case ID : 413932684
    See additional info below
    Choose the iTunes Store or App Store for your country:  Australia
    Item title:  how to cancel itunes match
    Order number: 
    Details:
    Hi how do I cancel my itunes match?  I dont use and I am moving countries soon.  please let me know what I need to do to cancel iTunes Match?
    thanks
    © 2013 Microsoft
    Terms
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    English (United States)
    © 2013 Microsoft
    Terms
    Privacy
    Developers
    English (United States)

    Brian,
    Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice.  This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
    Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I  could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.
    Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.
    Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
    Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with.

  • How do cancel iTunes Match?

    How I can cancel the iTunes Match before the renovation?

    Hello, maiatrindade.
    Thank you for visiting Apple Support Communities. 
    Here are the steps on how to cancel iTunes Match. 
    To turn off Auto-Renew for iTunes Match
    iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:
    Open the latest version of iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, and click Sign In.
    Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
    In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.
    Note: If at any time during the matching and uploading process you lose your Internet connection or experience a power outage, iTunes will automatically resume where it left off the next time you open iTunes.
    iTunes Store: Subscribing to iTunes Match
    http://support.apple.com/kb/HT4914
    Cheers,
    Jason H. 

  • How to cancel itunes Match

    Hello:
    I tried to change country on my appleid, however I couldnt because the system said I need to cancel Itunes match, before to change country on my appleid.
    I was looking for this information about how can I cancel itunes match in order to change the country identification on my appleid, but I can not see info.
    I wait for some hints !!

    If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How to cancel itunes match subscripion

    does anybody knows how to cancel a itunes match subscription? I just disabled itunes match on store but nothing happens... help, please.

    If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4914 Canceling Itunes match subscription

    Hi Folks, i m trying to change my country in the setting of the account but i get the message that i need to cancel my I tunes match subscription does any one know how to do this? Regards

    Hello HGhazi
    I would report the issues of the purchase to get you started on canceling iTunes Match.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Cancel iTunes match subscriptions

    Just moved from USA to Austria - how do I cancel ICloud match subscription to update billing address from us to Austria.

    I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account - http://support.apple.com/kb/TS5375 - Apple says you just have to wait until it expires, but maybe you can contact iTunes support and see if they can accelerate the process.  It would be annoying if you had to wait a whole year.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • Can I cancel Itunes Match Subscription?

    Hello,
    While living in the UK during my 2 year visa, I downloaded Itunes Match.  I have now returned home to Canada.  I need now to change my billing information and my country/region in order to download any new music or apps. 
    In the Itunes Store under Account information i am given the option to change my country or region , when doing so I get this message " You have an active Itunes Match subscription; you must cancel it before you change stores."
    I have the option to -do not renew-, but no where can I find to "cancel subscription" . Please help, I would like to use the App and Itunes store again. What do I need to do?

    Hi,
    Read this https://discussions.apple.com/docs/DOC-5432
    Jim

  • How do I cancel Itunes match subscription which I have been billed for today

    I have today been billed for Itunes match yearly subscription which I no longer wish. How do I cancel this?

    You'll need to contact iTunes Store support directly.

  • How do i cancel iTunes match subscription?

    I want to cancel my itunes match account. How can I do that?

    To cancel you'll have to contact iTunes support.  If you want to cancel automatical renewals you have to log in to Your Account and click on the option that allows you to do just that.

  • Cancel iTunes Match Subscription

    Hello,
    I have purchased an itunes card in Europe and I have an US apple account.  I have read that to redeem the card I should have an iTunes Mach subscription and then cancel it.
    How can I cancel my iTunes subscription?
    How can I use a card from a different country?

    You are trying to game the system and we can't help you do that.
    You must be a legal resident in a specific country to use an iTunes gift card from that country in your legal account in that country. You must have a verifiable billing address in that country.

  • HT4914 how to cancel iTunes match

    i would like to change the country of living from U.A.E to US , first i should delete my itunes match , is right? and how?

    They wont let you cancel
    period
    I have this same problem and am at my wits end
    ITUNES MATCH automatically renewed so I'm screwed until October 2013.
    That means, I ( and you) cant update credit card details with billings address etc
    no more apps
    no more itunes to purchase.
    I've contacted support and explain the situation
    Thier answer?
    You cant cancel
    Nice
    I am about to turf all apple products as the arrogance of this company is unbelievable

  • HT4914 how to cancel itunes match to change apps store  country

    I´d like to change my apps store country, but I have an active itunes match, they dont alloud me to change until I cancel the itunes match. Where I can cancel it?
    Thanks!

    They wont let you cancel
    period
    I have this same problem and am at my wits end
    ITUNES MATCH automatically renewed so I'm screwed until October 2013.
    That means, I ( and you) cant update credit card details with billings address etc
    no more apps
    no more itunes to purchase.
    I've contacted support and explain the situation
    Thier answer?
    You cant cancel
    Nice
    I am about to turf all apple products as the arrogance of this company is unbelievable

  • TS4124 How to cancel itunes match

    I want to undescribe itunes match, how can I undescribe "iTunes Match"?
    Thank you
    Anselmo Paik

    Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
    https://discussions.apple.com/community/itunes/itunes_match

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