HT1725 How to fix error = -19 for incompleted downloads?

I did deleted  it and try todownloaded again but still does not work.
José

The meaning of "Support Code 300" is known only to Canon, but there are reports of at least temporary relief from taking one or more of the following steps. Some may not be applicable in your case.
         Open the printer cover to check the ink cartridges, then power the printer off and back on.
         Turn Wi-Fi off and back on in the menu bar.
         Delete and recreate the print queue in the Print & Scan preference pane.
         Disconnect the power cable and reconnect it after a minute or so.
         Reset the printer to factory condition, restart the wireless router, and repeat the network setup.
If none of these procedures works for you, I suggest you contact Canon tech support.

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    The meaning of "Support Code 300" is known only to Canon, but there are reports of at least temporary relief from taking one or more of the following steps. Some may not be applicable in your case.
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