HT1725 I bought a movie but I cannot download - erro -50. What is this ???

I bought a movie but I cannot download - error 50. What is this ??

Refer to this article:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583

Similar Messages

  • Bought a movie but it wont download?

    ok so i bought a movie and it started downloading then i exited itunes. and i window came up that said if u exit ull have to resume ur download later so i hit quit then i loded it back up latter and its not there any where. to i have to purches again? and if so will it charge me for 2 movies???

    Try going to Store > Check for Purchases in the menu bar.

  • Bought retail movie, with digital copy, downloaded & watched, now what?

    This is a question for my wife who actually uses an ipad. I collect movies and activate the digital copies into her / our itunes account. For the first time, she's now downloaded one and watched it on a flight. If she deletes the local copy, will it automatically go back to the cloud (recreate the cloud download symbol) for later viewing, or is there some special procedure that she must follow in order not to lose the ability to download it again or stream it again? Thanks.

    If she was able to watch the movie on a flight - then that means that the movie is actually residing on the iPad. You don't have to do anything to watch it again other than to go to the Videos App and tap on the movie to start it again. If you downloaded the movie onto the device or synced it from iTunes after downloading it there, it is on the iPad.
    If you want to be sure, go to the Videos App and look for it. If it does not have the cloud icon next to, then it's on the device, and not in the cloud. I don't know if you can download digital downloads again, so if she wants to delete it from the iPad, I would transfer it into iTunes before deleting it. Then she can sync it back later if she wants to watch it again. I have two movies that had digital downloads. I downloaded them in iTunes and synced them to the iPad and I have the movies safely stored in my iTunes Library on my. Mac.
    Transferring Purchases from an iOS device to iTunes.
    http://support.apple.com/kb/ht1848
    Quick edit. Apparently you can download digital downloads again. Take a look at this. I just found it.
    http://www.apple.com/itunes/digital-copy/

  • Bought a shuffle, but the software downloads as an nano, is this a problem?

    I being such a boob bought a shuffle thru ebay, the software that came with it appears to only say nano, does that matter? (STUPID QUESTION) but had to ask. Where can I get software for the shuffle other than downloading(which I already tried and it does not work) someone please help me..........
      Windows XP  

    Hello Lori,
    Does your iPod appear in iTunes?  Do you have it set up to sync music from under the iPod's music tab?  Perhaps this support article can be of assistance.
    Syncing music to iPod or iPhone
    B-rock

  • HT201317 My iPad can upload photos in photo stream but it cannot download them. Why is this?

    This is shared photo stream, not my photo stream. My iPhone has no problem regarding this, only my iPad2.

    Depending on the update, 1.4GBs may not be enough.
    If you go to Settings>General>Usage again and wait for the list of apps to open, you will get an idea of what is using the space on your phone.  You may need to tap Show all Apps in order to see them all.  Look through the list and see if you can determine the apps using most of your space.
    You might also want to connect your phone to your computer using your usb cable, open iTunes, then click on the name of your phone in iTunes and look at the segmented usage bar at the bottom.  Hover your mouse over the yellow segment on the right to see how large "Other" is (see image below).  If it's significantly larger than 1-2GBs you probably need to restore your phone to clear unnecessary cache files.
    This will also give you an idea what categories of data are using most of the space on your phone.

  • I purchased Photoshop Elements but I cannot download the software.

    I purchased Photoshop Elements but I cannot download the software.

    What happens when you try? Have you tried from this page?
    Download Photoshop Elements products | 13, 12, 11, 10

  • I've bought a movie but iTunes crashes while trying to download it. Do you experience the same today?

    I've bought a movie but iTunes crashes while trying to download it. Do you experience the same today?

    Can you not sync your iPod with iTunes? That should get the movie onto your computer. Now sync your iPad and transfer the movie?

  • Just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library.  The book is there and playing but, I cannot hear anything.  What am I doing wrong?

    just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library.  The book is there and playing but, I cannot hear anything.  What am I doing wrong?

    Does the same file play normally in iTunes?  Do other audiobooks play normally on the iPod?
    How does "borrowing" work?  Does it require use of another app, other than iTunes, to get it on the iPod?

  • I bought a movie, but I can't find it to watch. I can't even buy another one. What am I doing wrong?

    I bought a movie, but I can't find it to watch. I can't even buy another one. What am I doing wrong?

    In fact, now I just see: INTERNET, COMPUTADOR (PC) e AJUSTES (MENU/SETTINGS) - I'm brazilian and I'm not so sure about the name of MENU in EUA Apple TV.
    Anyway, I remember that until yesterday I could see FILMES (MOVIES) at the first MENU, and now it's no longer available.
    Do you know what's happening?

  • I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account.  Where do I do this?

    I need to get a refund on an audio book I bought from itunes but I cannot find it on my purchased list on my account.  Where do I do this?

    If you downloaded it on your Mac's iTunes then it should be in the Books part of your library (Audiobooks if you are using OS X Mavericks), if on an iOS device then it should be in the device's Music app.
    By 'purchased list' you mean yoru purchase history or the Purchased link for redownloading ? If the latter then audiobooks are a one-time only download from the store so they won't show in Purchased for redownloading, you need to copy or sync it to the computers or iOS devices that you want it on.

  • I have bought 2500 sack of gems in clash of clans, but they do not transact. It says "You've already purchased this but it hasnt been downloaded. Tap OK to download it now." But i cannot download it. Help?

    I have bought 2500 sack of gems in clash of clans, but they do not transact. It says "You've already purchased this but it hasnt been downloaded. Tap OK to download it now." But i cannot download it. Help?

    Contact supercell, they are the ones that can repost it to your account. If you contact itunes support, they might refund it but they wont be able to repost it to your account

  • I rent a movie on iTune, dowloading on my ipad2, the movie stop reading from chapter 10, and an alert inform me when i try to Start the movie that i cannot read it. What is the issue for solve this problem?

    I rent a movie on iTunes stores, downloading it to my iPad2, but during the movie, the reading stop from capter 10 to End. I try to restart it, but an alert message inform me that i cannot read the movie. What is the issue for solve this problem? The movie is still located on apps movie, but i cannot read it. Please help.

    Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
    Using current version IPad mini.
    Ios7 is  HUGH PIECE OF CRAP!!!!

  • I bought Adobe Creative Suite 6 and downloaded it a few months ago. But I never installed it. Now I want to install it but can not download it again, what should I do?

    I bought Adobe Creative Suite 6 and downloaded it a few months ago. But I never installed it. Now I want to install it but can not download it again, what should I do?

    There should not be any reason you cannot download it, unless you are referring to not having a link in your account for it.
    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

    Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

       Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.

  • HT1338 I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

    I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??

    Quicktime 7.5.5 can be downloaded from this link.
    http://support.apple.com/downloads/#quicktime

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