HT1725 I bought a movie last night and it downloaded. But when the ITunes extras were downloading, my G drive disconnected accidentally. I have tried to check for available downloads and all of their steps but nothing has worked. What do i do now?

I have tried all of their steps online and there is no phone number to call. I don;t want to repurchase the item just for the ITunes extras!

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

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TS3694 My Ipod has a White Screen And Wont Go Away i have restored it recovered it reset ity nothing has worked what should i do now?

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Try what you havenot yet tried
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
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Why am I getting the pop-up "the iTunes library file cannot be saved. You do not have enough access privilieges for this operation?" All folders set to appropriate permissions, tried deleting and reinstalling iTunes, can't get rid of it.

Why am I getting the above pop up? How to make it stop?

Hello deborahjael,
Thanks for using Apple Support Communities.
To troubleshoot this error message in iTunes please follow the directions in the link below.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Take care,
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HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
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Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
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Ok im trying to put ipod in recovery mode went through all the steps but when the itunes and ubs icon comes up nothing happens ?

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You then have to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software

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It has always been very basic to maintain a backup of the important files and data on your computer.
Use that backup to put everything back.

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I downloaded two albums yesterday and only half of each of the songs have downloaded when I play them. There is nothing to say it is waiting for the rest to download and I have checked for available downloads...help please!

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HT1725 where is "check for available downloads? My last two purchases are incomplete, the money has gone from my account but I aint got the goods!

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Ok so I found it. BUT! it says there are no downloads available...what has happened to the other 16 or so tunes I have paid for? I "reported a problem" but what/how will they respond?

I just purchased a movie and I can't get the iTunes extras to play, the unrated version plays but I want to watch the special features . Am I just stupid or is there something simple I am not seeing?

I just purchased a movie and I can't get the iTunes extras to play, the unrated version plays but I want to watch the special features . Am I just stupid or is there something simple I am not seeing?

Hello there, NighHawk420.
The following Knowledge Base article provides some practical information on where to locate the iTunes Extras when purchased with a movie from iTunes:
About iTunes LP and iTunes Extras
http://support.apple.com/kb/HT3823
When you purchase a movie with iTunes Extras, the primary movie along with the iTunes Extras will download to your iTunes Movie folder. Mouseover the cover art and click the icon on the album to open the main menu to play the movie or view other features.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1725 I have a song that didnt completly download, but when I check for available downloads it says all songs are downloaded but they are not. What should I do

I have a song that didnt completly download, but when I checked for available downloads it says all songs are downloaded. When I close Itunes and reopen it still dosent complete the download what should I do

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library (if it's still in there then iTunes won't let you re-download it) and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
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I bought and was charged for some music. It is not in check for available downloads or my purchased file. However it shows up in recent purchases. I just recovered from a problem and had to uninstall and reinstall. Where could this purchase be?

I bought and was charged for some music. It is not in check for available downloads or the purchased file. It does show up on my view my account recent purchases. Where could this music be? I recently recovered from an iTunes problem and had to uninstall and reinstall and finally manged to get everything back to work. Except for this most recent purchase which just happens to be my son's band so I would really like to have it.

Start with this article.
http://support.apple.com/kb/TS1408
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http://support.apple.com/kb/ht2519
And if nothing else, try contacting iTunes support and explaining the situation to them.
http://www.apple.com/support/itunes/contact.html
B-rock

I downloaded a song yesterday and when i go to play it i only get the first four or five seconds, then it quits. When I check for available downloads, Apple says all songs have been downloaded to this computer.This last purchase didn't download.

I downloaded a song yesterday, April 6th. It didn't download successfully, but Apple or i-tunes said it has been downloadd to my computer. Well it hasn't. I only get the first 4 or 5 seconds when i try to play it. i don't want to pay for it again. What should I do?

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

I downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
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What does "check for available downloads" do?

I bought some movies on my iPad while at work today. I didn't have enough space on the iPad so I checked "later" when the option came up about downloading now or later. When I got home, I saw that iTunes was showing the movie in my library with the cloud icon in the upper right corner, meaning that I own this movie but have not yet downloaded it. I thought clicking on "check for available downloads" from the Store menu would locate the purchased movies and download them, but instead I get the message "all purchases have been downloaded for this apple ID" (see image below). So I had to manually fish through the library and locate the purchased movies and click on the cloud icons to start them downloading.
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I have the latest version of iTunes: 11.4.0.18

I thought I'd bump my own thread since it's three months later and iTunes is now at version 12 and the "check for available downloads" still does nothing. I am subscribed to a season pass of American Horror Story and every week I get an email saying that a new episode is available for download. But when I launch iTunes and click on "check for available downloads", nothing happens.
Que sera, sera.

Check for available downloads does not work HELP

I had previously bought about 100 songs on my laptop, but we encountered a problem were my wireless network would not work. The support at HP wouldn't help us out unless we did a system restore first, so i lost all my stuff.
when i installed itunes again after the restore, it gave me one song from the check for available downloads option, and it says all available purchases have been located. Also, when i try to download a song I already had before it recognizes that I already downloaded it and tells me to use the check for available downloads button, which obviously is not helping me.
anyone else have this problem? I dont really wanna be out a hundred bucks...

and * is wrong with you guys!
The only people who participate here are we your fellow users, so please don't yell at us.
your making music even more expensive! $1.29 for a song i could get for free! *?!
It's the record companies who are controlling the pricing. They forced Apple to accept having more popular songs be more expensive as the price for allowing Apple to remove the copy protection. Rant at the record companies, little good though that will do.
Look for a folder called "Downloads" in your iTunes Music folder. If there is such a folder, look for files that would be the partial download and delete those, so that the download starts over from the beginning. Then try again using the "Check for Available Downloads" command under the iTunes Store menu.
If that doesn't work, contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
Hope this helps. Next time, though, it would be better if you started your own topic rather than tagging onto someone else's thread.

HT1725 I bought a movie last night and it downloaded. But when the ITunes extras were downloading, my G drive disconnected accidentally. I have tried to check for available downloads and all of their steps but nothing has worked. What do i do now?

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