HT1725 I bought an album on iTunes and one of the songs only plays a quarter of the way through before jumping to the next song. How do I download the whole song?

The download was interrupted initially, but I continued it and all the other songs play fine. Is there a way I can be reimbursed for the purchase?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

I bought an album on iTunes, and one of the songs plays for 7 seconds, then it stops playing. I even tried to play it in Windows Media Player and it didn't work there either. How do I make it work or get my money back?

Please help.

Music purchased and downloaded from iTunes will not play in the Windows Media Player.
Try re downloading the album >
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Bought an album on itunes and one of the songs won't play...

what gives? Any ideas?

Delete the track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night Vision

Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I bought an album on Itunes and three of the songs indicated that there was a eroor in downloading and that the cinnection had been reset. Those songs won't play. How do i dothis -do I need to redownload just those songs?

I bought an album from the Itunes store. 3 songs indicated that there was a problem in downloading and the connection had been reset. They will not play. How do I fix this?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I bought 2 albums off itunes and 3 of the songs i that album stop half way through

please help i bought two damien rice albums "O" and "9"
3 songs stop halfway
-9crimes
-eskimo
-the animals were gone
i spent enough on these song and i am very unhappy
can anyone provide a soulution to my problem?

Go to the iTunes menu bar click Store > Check for Available Downloads...
If you are a resident of the U.S, have iTunes 10.3 or later, you can redownload iTunes media for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I bought an album on iTunes, but one of the tracks says that my computer is not authorized.

The rest of the songs work just fine, and when I go to authorize my computer, nothing changes. I would like to avoid having to buy the track twice, but I can't seem to get it to play. Is there anything I can do?

If music redownloads are free in your country, delete and redownload it. If not, click here and request assistance.
(71030)

I bought a Album off itunes and all the songs downloaded but one of them won't play on itunes

Bought a album from itunes and one of the songs doesn't want to play, How do I fix that?

If you are able to redownload music in your region, delete the song from your library and redownload it thorugh iTunes in the Cloud.
This article will walk you through redownloading music:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
This article will help you determine what content is available for redownloading in your region:
http://support.apple.com/kb/HT5085
I hope this helps! Best wishes and good luck!

HT203200 I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines?

Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.

Hey ChandlerAdaway!
I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

HT201306 I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.

I bought an album on itunes and it didn't download yet but i didn't mean to buy it by any chance can i get my money back and if so how?

i bought an album on itunes and it didn't download yet but i didn't mean to buy it by any chance can i get my money back and if so how?

someone please help

I purchased an album from itunes, and 1 of the songs doesnt play

I purchased an album from itunes, and 1 of the songs doesnt play

hi,
Try deleting track from your computer and move to trash.
Go into store and download again from purchases.
Jim

I brought a album from iTunes and one song starts but then skips how do i re download that song or album

brought a album from iTunes and one song starts but then skips how do i re download that song or album

Right click the song, scroll down to delete, then go to the iTunes store and download it again.

I bought an album in itunes and is currently nowhere to be found in my icloud. I've checked my hidden purchases and its not there

I bought an album in itunes and is currently nowhere to be found in my icloud. I've checked my hidden purchases and its not there

In iTunes click on your device (Devices section)
select "Books"
enable "Sync Audiobooks"
Sync your device.
On your device go to the Audio app and go to the "... More" tab.
You will find the Audiobooks entry there.

HT1725 I bought an album on iTunes and one of the songs only plays a quarter of the way through before jumping to the next song. How do I download the whole song?

Similar Messages

Maybe you are looking for