HT1725 I cannot connect to itunes store via iphone4

suddenly my iPhone4 says: Cannot connect to itunes store.
How do i solve this???

I was having the same problems after downloading 10.4.1 IStore would only download half way then nothing attempted reinstall no goood checked the Diagnostics with IPad connected, indicated no errors. more than a few hours browsing possible solutions. Found one stating 'Remove all Itunes connected software, i.e. Bonjour, ITunes, Safari etc from PC via the Uninstall Safely Feature and ReInstall. Hey Presto it worked now no issues.
Good Luck. I am using Windows 7.
That's my problem exactly, but I can't find the: ''Uninstall Safely Feature and ReInstall''. Where is that??
Thank You

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Cannot connect to iTunes Store via iPad

When I am outside of my home wi-fi I cannot connect to the iTunes store via the App Store on my iPad. iPad software is current (updated this morning at home). Rebooted iPad. I can access the internet via Safari, get current email, run Netflix, etc. but cannot access iTunes store via the App Store. This issue happens whenever I use a public wi-fi (hotels, airports, etc.) rather than my home wi-fi. Any suggestions? Thanks!

Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

TS1424 Cannot connect to itunes store via ipad

Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

Cannot connect to itunes store from iphone4

I cannot connect to itunes store from my iphone 4. v4.2.10. It use to work and now I keep getting this error, any suggestions.

You don't have another device like a mac book or a mac sitting close to it while you do this do you? When I try to use the iPad next to a Powerbook 800 while both have to connect to the wireless in my house, usually the iPad loses and gets incomplete connections. I have to move about 10 feet away from the other device.

Cannot connect to iTunes store via iPod Touch...

Whenever I try to go to itunes store thru my ipod I always end up with a box that says "Your request could not be completed". Whether I click on music or videos or podcasts its the same result. But for some reason iTunes U seems to work, but nothing else. What is going on? I tried resetting my settings but still not working. I can access itunes and store thru my pc with no problem but wont work with ipod. I'm using ipod 3g 32gb and its not jailbroken and it has 4.0.2.
Message was edited by: Justv87

HalfBit `aH wrote:
1) reboot
2) reset holding home and sleep/wake button for 10-15 seconds
I did both of the above and did a restore from backup but it didn't help.
3) reset networking settings and maybe unplug and replug in your router
I don't think it's a network problem for several reasons. First, I have the exact problem at home and at three WiFi hot spots (McDonald's, the Apple Store, and a shopping mall's network). Second, all other apps that access the Internet are working fine. Third, it's only parts of the App Store and iTunes that don't work. For example, the Update button in the App Store still works but the Featured button still doesn't.
I then went to the Apple Store today and the tech had the exact same problems even after wiping it clean and using their account. They ended up replacing my iPod even though the problem continued on the new one, which hadn't been synced with anything.
Sullz wrote:
YAY! Just checked iTunes via my ipod touch and i've got SOME features back (new releases, genres etc). Still no luck browsing the App Store but i'm guessing this means the problem lays with the stores and not with the ipod itself?
Wish i'd known that before I deleted and reset everything
Yea, I just checked iTunes and some features are working again. Like you, I now I assume the problems are on their end.

Cannot connect to itunes store ipod touch via router

I am new to Ipod ownership and so far its been a good experience.
I have been searching on the web but not been able to find a solution to my problem.
The issue I have is that recently I cannot download apps from the app store via my home router. I can search the internet etc using it but when I click to install an app I get the message that says "Cannot connect to iTunes Store". I have tried to use a different wireless router (my mobile phone acting as a hotspot) and do not get the same message.
I assume therefore that there is some issue between the router (a netgear WGR614) and the ipod. The annoying thing is that I could do it earlier in the week.
Any help would be much appreciated.
Thanks

Two things to try. Please reply with what works.
1: Turn on Airplane mode, then turn it off again. This resets internet related settings.
Does it work?
2: Changing the DNS in Setting, Wi-Fi, DHCP tab, DNS , replace with 8.8.8.8 (Google) or 8.8.4.4 (Google)
Does it work?

I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!

I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!

You need to go to Date & Time and change the date ahead more than a year. Then try and then you can change the date back.

TS1277 Devices show 'Cannot connect to Itunes Store' when try to purchase via device, however able to purchase via computer, this has only happened today on both devices iphone and ipad. Purchased a film via ipad yesterday no pronlem. I have tried turning

Devices show 'Cannot connect to itunes store' when try to purchase via device. However able to purchase via computer therefore password is correct. I purchased a rental film yesterday via ipad so this has just occured today. I've tried rebooting both devices and re sincing with itunes, but the problem remains. I back up via computer not icloud if this makes a difference, which it shouldn't. Any ideas??

I had this exact issue. However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information. I had recently changed my name and it did include the & symbol in my name (not the appleID itself). I replaced the ampersand with the word "and" and saved. I then went to the iTunes store and logged into my account there and made the same change on my billing name.
Voila! I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue.

When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?

When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?

Efter att ha försökt att använda annat wifi fick jag samma problem dvs. kunde fortfarande inte göra uppdatering av mina appar. Jag prövade att ta bort flera stycken av dessa men det var ingen skillnad. På resa med ytterligare ett annat wifi lyckades det helt plösligt, vet inte varför. Får se om det blir samma problem nästa gång jag blir uppmanad att uppdatera appar.

Itunes cannot connect to iTunes store error 306

Hi, I think I originally posted this on the wrong forum. So I will repost and hope for the best.
Up until recently I used to connect to the internet via airport and everything worked fine. I could connect to iTunes store no problem.
The connection was all set up by the local phone company and somehow they connected the iMac to airport via a modem.
I know that this appears to defeat the point of airport but it worked fine.
I had connection problems with the modem (it was old and needed replaced) that was attached to the airport and iMac. I arranged for the telephone company to come and replace the modem. However, although they replaced the modem and the internet connection is fine.
What they did not do was to reconnect the Airport device and now I cannot connect with iTunes store. Now instead of connecting to the internet via the Airport connection I now connect via Ethernet
The error message I get is
"iTunes could not connect to the iTunes store. An unknown error occured (306).
Make sure your network connection is active and try again."
I think that if someone could advise how I stop trying to connect to the iTunes store via Airport but via an Ethernet connection
iMac intel Mac OS X (10.6.6)

iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US

"Cannot connect to iTunes Store" on iPhone 4S

New iPhone 4S (iOS 5) displays "Cannot connect to iTunes Store" message when trying to download an app using wifi or cellular network.
It will install apps by connecting to computer and syncing with iTunes.
iPhone able to view App Store, iTunes Store, Apple ID site etc.
Another new iPhone in the same household can download from the iTunes Store via wifi.
Tried restarting iPhone, manually closing all apps, signing out of Store (in Settings).
Any other ideas on how to restore iTunes Store functionality?
Thanks

Christine....
Try here > Can't connect to the iTunes Store < includes help for the iPhone.

SOLVED: Cannot connect to iTunes store on iPhone 4

I figured I'd post this incase someone else is having this issue. It may not fix it all the time, but it worked for me.
Everytime I tried to download an app, I would get the error message "Cannot connect to iTunes Store". I reset my password and even tried to reboot my phone. SOLUTION: I had to go under Settings > General > Reset > Reset Network Settings.
I was able to connect to iTunes store after that.
Hope this helps anyone with the same issue.

Didn't work for me. Everything was working last night and now no matter what I do I can't connect to the itunes store on my phone via wifi.

When I try to connect to App Store,I get an error message stating "cannot connect to iTunes Store. I show 3 bars on wifi connection

When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

I am using an Apple TV in a hotel with free wi-fi, the Apple TV automatically detected the wi-fi network, and I'm am signed in to the Apple iTunes Store, but the screen continues to show cannot connect to iTunes Store!

I am using a newly purchased Apple TV in a hotel room that has free wi-fi, the Apple TV has detected the network automatically, I am signed in to the Apple iTunes Store, using my Apple ID, and password, but the screen always says "cannot connect to iTunes Store"

Try streaming other content.
If the hotel's network requires login via webpage then it won't actually be connected and you will need to contact the provider to gain access.

Cannot connect to iTunes store for app.update

Un able to update app.due to cannot connect to iTunes store.
I have a good wifi plus 3G connection .
Thank you

Usually it's because you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

HT1725 I cannot connect to itunes store via iphone4

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