HT1725 I cannot download  my purchased songs to my new iPhone 5. I have not any problems with my previous one or my ipad

I cannot download my purchased songs from iTunes in my new iPhone5. I have not any problems with my previous one or my ipad

Hello, Strakat.
The attached article will walk you through the process of downloading past purchases.  If you are experiencing issues with this, see the section labeled Related Articles. 
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Jason H. 

Similar Messages

  • HT201272 I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album.

    I cant download my purchased music onto my new iPhone 5. I bought almost all my music through iTunes over my phone but it wont let me download "ALL"--I have to go in individually to each album. Can anyone help me figure out how to do a single "ALL" music download?
    I even tried synching from mt computer backup but it wont do it.

    You can only sync everything with your one syncing computer/iTunes library. Yu can:
    - Make this your syncing computer by:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    - Use the manual method to copy music and videos from any computer/iTunes library to the iPod. See the manual method included here:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • How do I download my purchased ringtones to my new iPhone?

    How do I download my purchased ringtones to my new iPhone? I'm trying n it wnt let me download them!

    You would have to sync them from your computer.
    You only get one download.  As always, it is your responsibility to back up your content.

  • I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!

    I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!

    Is there any sort of error message on the payment details screen on your account ? If not then if you enter your card's security code does that trigger an error message ?

  • HT201269 I can't download my purchased Audio books to my iPhone 5S. Why not?

    I upgraded to the iPhone 5S from 3G and after uploading files, apps and photos I noticed that not all my songs were uploaded and neither were any of my audio books. I clicked on the iTunes app and clicked on the MORE icon where the number 214 is in red. When I click, it shows 214 downloads, none are my audio books. WHen I click on song title it acts like its going to begin download and then I get error message: Unable to Dowload Song - could not be downloaded at this time. I hit the retry button and get the same error message. I cannot find and evidence at all on my iPhone that I have any Audio books that I have purchased through iTunes, and they show records of it. I can't get them to download if there is no reference point.

    I have just had the same issue as "wagtribe".
    I purchased a audio book for an 83-year-old relative that I'm nursing who is loosing her eyesight and bodily functions in what is now expected to be the last week of her life.
    I made the purchase on my 6-Plus synced to one iMac and fully expected it to be available to my iPad mini synced on my second iMac which are all synced to the same iTunes account so that I could leave it in the room with Auntie. Guess what, audio books are not transferable and Apple slugged me twice for the same book just so the old dear could have an audio book from Apple. Apple, I understand you have legal issues with publishers, but as we Australian's would say "Fair go Mate!" Apple can do better, as amply demonstrated with other iTunes file types.
    A longtime supporter of Apple.

  • I can't purchase on my candy crush game and there isn't any problems with my account.

    I periodically can't purchase on candy crush and there isn't any problems with my account. Help!

    Open current iTunes on your computer. Connect iPhone to the computer with USB Cable. Follow directions or click the Restore button of iTunes.

  • Cannot download pre-purchased song.

    I'm already pre-purchased new Jason Mraz album but in itunes, some song show me as already purchased but I can't download it. please help

    Hi there Rachael2905,
    You may find the information in the article below helpful.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    -Griff W. 

  • HELP ME I CANNOT DOWNLOAD MY PURCHASED SONG!

    PLEASE SOMEBODY HELP ME WHAT TO DO.
    I CAN BUY THE SONG IN ITUNES MUSIC STORE.
    BUT I CANNOT DOWNLOAD THEM. MY CONNECTION IS FINE.
    I CAN BUY AND BROWSE IN ITUNES MUSIC STORE SO FAST BUT WHEN ITS ABOUT TO DOWNLOAD IT STOPPED ( err = -3259)
    HERES MY ITUNES CONECTION DIAGNOSTIC.
    HELP IM FRUSTRATING HERE..
    ==========================================================
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Latitude D810
    iTunes 7.0.2.16
    Current user is an administrator.
    Network Adapter Information
    Adapter Name: {C9D94745-EB09-4448-941D-EF2E46D947CD}
    Description: Bluetooth PAN Network Adapter - Packet Scheduler Miniport
    IP Address: 192.168.50.1
    Subnet Mask: 255.255.255.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.50.10
    Lease Obtained: Thu Jan 25 06:16:21 2007
    Lease Expires: Tue Jan 19 10:14:07 2038
    DNS Servers:
    Adapter Name: {43F860A0-68C3-4E32-98EC-02A3FFA53D86}
    Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
    IP Address: 192.168.1.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Thu Jan 25 06:15:18 2007
    Lease Expires: Sun Jan 28 06:15:18 2007
    DNS Servers: 192.168.1.1
    Network Connection Information
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.

    That error code seems to be a lingering problem. There are a lot of reports of it when doing large downloading. Fill out the form at the bottom of this page and report this to Apple. They may be able to fix it by reseting your download credits.
    http://www.apple.com/support/itunes/store/download/
    Some other unlikely ideas :
    - Make sure you disk drive is not full, or almost full.
    - Try deleting the partially downloaded file
    - Set iTunes to save the files to a different location
    - If you are saving the files to a shared folder, other type of remote disk set iTunes to save them to you local C drive.
    - Try downloading late at night. The Music store may just be overloaded and can not server all the requests. There will be less traffic at night.
    - Completely turn off all firewalls and anti-virus software you have before trying to download

  • HT1751 download my purchased song on a new computer

    how can i download my pyrchased songs fron my itunes to a diferent computer?

    If you live in a Region that allows re-downloading Music...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • I uploaded/imported two CD's (51 songs) into my library as playlists. Now, I cannot download these 51 songs into/onto my Ipod because I can not find a sync, or link, that allows me to  do this. Any answers

    I uplodaded/imported two CD discs (51 songs) into my library as playlists. Now, I cannot find a sync, or link, that allows me to download those 51 songs into/onto my Ipod Nano which is synced and connected. Any answers?

    You can choose what to sync in iTunes when you connect your iPod, choose it, and then go to the tab "Music", there, choose those playlists to be synchronized.
    If you sync your iPod now, the playlists should be synchronized.

  • I cannot download my purchase, check your connection and you don´t have the privileges to download that music

    i have problems to download my resent purchased music and videos on my Mac, they wont download because an error, it sais that i don´t have priviliges and conection erros is marked....

    Hey Jethoo.
    At first blush, what you've written looks fine to me (assuming all the correct grants, etc. work in other business areas in the EUL).
    So, let me just go over it.
    1. You granted security (not privs) on the business area to a role 'B_User'. That means that anyone going into Disco using that role will let them see the underlying data.
    2. You've granted privs to the role 'B_User' to be able to play with Disco. That looks fine.
    3. You've written workbooks that have been shared with the role 'B_User'. That means that the end user can run a workbook.
    So what I'd look at are:
    4. I assume you only have 1 EUL and if not, are pointing to the correct one (in Tools -> Options -> EUL.
    5. Did you create the workbooks in Disco Plus or Disco Desktop?
    6. Have you tried to run the same workbooks in Disco Desktop?
    7. When you did all the Admin stuff, did you reconnect in Disco Plus / Desktop before going on?
    8. Did you assign the role to the user - at the database level you're having problems with?
    9. Was it Friday the 13th. when you did all this - okay, maybe that's not an issue, but reaching here.
    Russ
    Message was edited by:
    russ_proudman

  • How to download non purchase songs to itunes from iphone

    I have a lot of songs, downloaded from CDs, on my iPhone. I am syncing the phone to a new laptop. How do I get these songs onto the new laptop?

    Hi barbarafromoh,
    As you probably know, songs on an iPhone that are not from the iTunes store can not be downloaded directly from the iPhone to a computer or another device. One way to do what you are asking is to use iTunes Match. See this article -
    iCloud: iTunes Match
    This article tells you how to start using iTunes Match -
    Subscribe to iTunes Match - Apple Support
    If you still have access to a computer that has the songs on it in iTunes, you can use the methods described in this article to transfer them -
    How to move your iTunes library to a new computer - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Having trouble downloading my purchased apps on a new iphone 5s

    att&t swapped my informatiion fron iphone4 to the new iphone 5s   some how my apple got changed and i caint get my apps back

    Hello zane chapman,
    Thanks for using Apple Support Communities.
    You are able to download previously purchased items from both the iTunes Store and the App Store.  Please follow the instructions below to download those items:
    Download past purchases
    http://support.apple.com/kb/HT2519
    Take care,
    Alex H.

  • I purchased a Mota Battery case and protection for my iPhone 4s,  will I encounter any problems with this new device?

    I currently have an iPhone 4s with an otterbox cover which provides excellent protection for my iPhone.  I am an electrician and the environment my phone can be exposed to at times can be hostile at times.  Do you know of and Otterbox which would accommodate your product purchased by me with Package ID 6629239.  I still have product in box and am curious as to what type of protection I can receive for my phone.  Any suggestions.  Have you teamed up with otttebox to make a cover which would be compatible to the current cover being sold by them?
    Thank you,
    Tom Quesada
    This is the email I sent them concerning the case, my question applies  to you all as well.  Another question I had was concerning the battery and any interference it may have with any apps or actions taken by using my iPhone.  Any suggestions or past experiences would be appreciated.
    Thank you,
    Tom Quesda

    Hopefully you contacted Otterbox directly.
    Take a look at Mophie devices as well, they provide some nice battery cases for iPhones (and other devices) and have a line that provides similar protection to Ottterboxes.

  • Purchased songs from iTunes via iPhone 4 but files not found on comp after sync

    I purchased an entire album and one additional song from iTunes on my phone while at work on a wireless network.  When I got home it started the transfer/purchase updates or whatever.  I don't know what happened I don't think there was an interruption at any point but now I find that most of the songs from that particular album plus the additional song are seen in my library with the "!" next to them.  For the life of me I cannot find the files, they just don't exist on my computer or the external drive on which I keep my iTunes.
    With all this being said I can listen to all of the songs on my iPhone without issue... ***?
    How can I get the proper files back on my computer without having to repurchase the songs?
    I'm on Mac 10.6.8 with iTunes 10.5 and iOS5 on iPhone 4

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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