HT1725 I doesn't receive pile of gems from DRAGON SLAYER (game's name)
I doesn't receive pile of gems from DRAGON SLAYER (game's name)
after I paid already.
Hi JoellefromDownunder,
Welcome to the Support Communities!
The article below will show you how to review your account and report any issues to the iTunes Store.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy
Similar Messages
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dear community,
hello i just bought gem from dragon vale's game. and i bought it 2 times, because it said the download has been failed. and it cost about $10. and i just want to buy $4.99
can you help me please?You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
AIM account doesn't receive any emails sent from my iPhone
This help question is going to sound odd maybe, but here goes. I just set up an AIM account for my girlfriend so we can use iChat and her webcam. But she wants to use the email portion as well. I receive emails from her on my iPhone BUT she doesn't receive any of the emails that I send back to her from my iPhone.
They show in the "send" box of my 3 email accounts, they are not AIM accounts btw. They are local isp accounts. If I send them from my MacBook Pro, they are received by her. If I send them from the WEB sites of my isp, she receives them.
Why not from my iPhone???
Any help would be appreciated.
Steve.Check the outgoing SMTP server settings for the mail account on your phone and make sure that they are the same as on your laptop. You may need to use several alternative SMTP servers depending on whether you are sending mail via your home wi-fi or via 3G. Ask your ISP for the first one and your mail provider for the second. You can enter multiple SMTP servers on your phone and it will try them in turn.
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RV042 doesn't receive an IP-address from my ISP on the WAN port
I have a problem with my WAN ports. I can´t obtain a ip adress from my ISP.
I´ve tried factory reset.
Upgrade to lateset firmware.
Clone MAC adress from my PC.
Nothing is working.
But when I plug the WAN port into my Old router it receives an adress directly.
When I plug the ISP connection directly into my pc or the old router it´s working as well.
I using the latest firmware:
RV0XX-v4.1.0.02-tm.bin
And My ISP has an interface with an ADSL modem SmartAX with DHCP.Hello Ola,
You will most likely need to clone the MAC address of your PC to get this to work. The Modem is not releasing the IP address to the new Router.
Procedures for Cloning a MAC address.
•1. Disconnect router from Modem.
•2. Connect Computer to Modem and go to Internet.
•3. Connect same computer to Router. (Do Not connect router to Modem, and Do not reboot modem.)
•4. Log into the Router and clone the MAC from the Computer used in the previous step.
•5. Plug the Router into the Modem.
If that doesnt work check to see if the modem has a selector for MDI/MDIX and switch the selector.
Hope this helps,
Cisco Small Business Support Center
Randy Manthey
CCNA, CCNA - Security -
TS2755 iPhone 5 on ios7 doesn't receive messages from other iPhones when data is turned off
My iPhone 5 doesn't receive iMessages or texts from other iPhones when my data is turned off, obviously I do not expect to receive iMessages but I also cannot receive text messages. Text messages can be sent but not received. Text messaging to and from people with androids and blackberries is fine.
That is because iPhone users would be sending you iMessages. The only time you would receive them as a text is if they have theirs turned off, or it is set to send an SMS if iMessage fails. At some point you had iMessages activated, and if so, that is how the iDevices will send to you.
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TS1646 Problem of purchasing gems from clash of clan
I tried to purchase a pile of gems from clash of clan this afternoon but it seem like it say "failed purchase please contact Itune support " after I press ok and it pop out "can,t connect to itune" I tried to search for answer but it failed , please help!
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I try to FaceTime my sister, she doesn't receive the call on her end, but if she facetimes me I always receive hers. Is this a problem on my end or hers?
Have her check her "You can be received at ..." settings (Settings/ FaceTime) to see what she's set up as the points of contact to reach her via FaceTime (can be one or multiple e-mails or a phone number). Perhaps you're trying to FaceTime her on an e-mail or phone number which she's not using for FaceTime.
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If I am connected to Wifi and send an iMessage to a party that is not connected to the Internet then he doesn't receive the message. How do I force my iPhone to send an SMS instead?
It is an interesting option but I am not sure how it works. I disconnected the other party Wifi and 3G on the iPhone, iPad and computer. I sent the iMessage 15 minutes ago and it doesn't give the small foot print "delivered" but equally said I didn't get the RED exclamation mark on the right hand side of the message in BLUE. So we know that the message was sent but not delivered. I don't seem to have the option of sending by SMS when I tap on the BLUE message and hold.
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My friend recently switched from iphone to blackberry, but my messages to her are still sent as imessage. how can i send it as a normal message? she doesn't receive any of my messages. her phone number is saved in my phone under the phone tab, not iphone.
Sounds like your friend didn't disable iMessage on his/her iphone before switching. Have your friend do the following:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "edit products"
Click on the "x" to the right of his/her old iPhone.
Click "unregister"
This should unregister it with the iMessage server, which will allow you to send texts as normal SMS.
On your iPhone make sure you have Settings>Messages>Send As SMS set to ON. -
IPad doesn't receive all text messages
iPad doesn't receive all text messages
An iPad can receive iMessages only, not text messages as in SMS/MMS.
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HT1920 I forgot the Security Question's Answer and My reset mail doesn't received a confirmation
I forgot the Security Question's Answer and My reset mail doesn't received a confirmation
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102552) -
Since upgrading iMac to osx lion I have been experiencing problems in mail, it spontaneously stops receiving and tells me it can't find the pop server and also the biggest problem is that when I send with an attachment the recipient doesn't receive it.
I have to restart mail most times before it starts recieving or recognizes the pop server.
As I said a lot of recipients do not recieve my mails when there is an attachment or when I reply to their email.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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Why does my mail doesn't receive all my messages?
I use my mail app (max OS X snow leopard) to check all my accounts (2 gmail, 1 hotmail & 2 private domains).
My private domain accounts don't receive all my messages, I can tell becasue in my domain settings all my mail is re-sent to another gmail account. There are many emails I can see in my "backup" gmail account that my mac mail doesn't receive.
I constantly have to check my gmail account to make sure there are no unattended messages that I haven't seen.I use my mail app (max OS X snow leopard) to check all my accounts (2 gmail, 1 hotmail & 2 private domains).
My private domain accounts don't receive all my messages, I can tell becasue in my domain settings all my mail is re-sent to another gmail account. There are many emails I can see in my "backup" gmail account that my mac mail doesn't receive.
I constantly have to check my gmail account to make sure there are no unattended messages that I haven't seen. -
everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html
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