HT1725 I downloaded a full cd album from iTunes it said it had been downloaded but when I listened to them it only played a small part of each song then it stopped. What do i do? I don't want to have to download them again. Thanks

I downloaded a full cd album from iTunes it said it had been downloaded but when I listened to them it only played a small part of each song then it stopped. What do i do? I don't want to have to download them again. Thanks

Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

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I bought an album from iTunes with ringtones and text message tones but how do I use them on the iPhone

I bought an album from iTunes containing text and ringtones but I cannot access them in the iPhone settings. How can I use them for individual family and friends?

Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2

Baylon T has been uninstalled but the search engine won't get off the heading. It's a remnant I can't dispose of and most certainly don/t want. Have tried all ways I know and some told to do - nothing works.

I installed Babylon Translator to read a German letter. Didn't like it so I uninstalled it same half hour (and found out it was a 2 day trial, not free.) But the babylon search engine got into my firefox heading and nothing seems to work to get it out. I even uninstalled FF, but on reinstall, there it was again.What can I do to rid my computer of this unattractive nuisance?

See:
* http://kb.mozillazine.org/Keyword%2eURL
* http://kb.mozillazine.org/Preferences_not_saved

I am downloading music from itunes it shows on my purchased playlist but when i try to transfer it onto a specific playlist it won't transfer across what do i need to do

i am downloading music from itunes it shows on my purchased playlist but when i try to transfer it onto a specific playlist it won't transfer across what do i need to do

When you are viewing the tracks on the hard disc, did you then click on "Import CD"? This is needed to initiate the importing process that will add the tracks to your library.

I have downloaded podcasts on my iPad but when I listen to them they are speeded up

I have downloaded podcasts on my ipad2 but when I listen to them they are speeded up

Podcasts will appear in either the music or vdeo apps, depending on type.

I downloaded an album and the first few songs only play to 15 seconds of the song then the skip to the next one. I cant listen to them past those few seconds. What do I do to listen to the whole song?

So I downloaded the Ellie Goulding album and the first few songs only play up to 15 seconds of the song and then skip to the next one. It wont let me drag the scroller to a further point in the song because when I do it doesnt play and goes to the next one. But it isn't on the other songs. just the first 3 or 4. what do I do?I could rebuu the songs that would be a waste. I have a PC so i am having a hard time calling for support because I dont know the serial number.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Purchased albums only playing the first 2m51s of each song!

Hi, all of a sudden, on certain of the albums that I've purchased through iTunes, only the first 2m51s of each song will play (either on the MAC through iTunes direct, or on my IPod). This didn't happen when the albums were first purchased and doesn't happen on all albums that I've bought through iTunes. Not sure how to fix the problem though. Any suggestions gratefully received. Thanks.

Hi, all of a sudden, on certain of the albums that I've purchased through iTunes, only the first 2m51s of each song will play (either on the MAC through iTunes direct, or on my IPod). This didn't happen when the albums were first purchased and doesn't happen on all albums that I've bought through iTunes. Not sure how to fix the problem though. Any suggestions gratefully received. Thanks.

HT201272 Hi, My name is Angelina. I don't know how to download my old purchases that i bought from iTunes store. I lost all my music when i tried to update my iPhone. I feel really lost, and i really need my music back. Is there somebody who wants to help

Hi,
I really need some help, with my loved and lost musoc. I really need to get it back. I lost all my music after i trid to update my Iphone. Can anybody help me with this? Im really desperate and i really need som help with this. It would really safe my day!

The article from which you came provides step-by-step instructions on re-downloading purchases. Where in those instructions are you encountering difficulty?

I am looking to upgrade to the entire CC suite from the Lightroom/Photoshop package. The packages page says the complete suite is available to existing customers for 29.99 monthly. But when I try to upgrade I only get one option for 599.99 yearly. Can I g

I am looking to upgrade to the entire CC suite from the Lightroom/Photoshop package. The packages page says the complete suite is available to existing customers for 29.99 monthly. But when I try to upgrade I only get one option for 599.99 yearly. Can I get clarification on the $29.99 offer and who it is available for. Thank you

Hi there
The 29.99 introductory offer is for existing CS customers ie customers with a CS3-CS6 product (suite or individual product).
Hope this clarifies matters.
Thanks
Bev

HT1725 I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT1725 I downloaded an album from itunes and only half of the songs have downloaded. The rest of the songs keep trying to download and then come up with an error saying they cannot download at this time. I'm not sure what the issue is.

I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

HT1725 i recently downloaded an album from itunes but 5 of the songs won't completely play through when i try to listen to them. i don't know if the song files are damaged or what but what action should i take to repair the files or get my money back?

i recently downloaded an album from itunes and from what it appeared, everything completely downloaded, but 5 of the songs won't completely play through when i want to listen to them. i don't know if the song files are damaged or what. what actions should i take to either repair the files or get my money back from itunes?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT1725 i recently have downloaded a few new albums from iTunes. However, now that i have listened to the albums, there are some "blank spots" on the recording that are interrupting the songs.... what can i do to "re-download" the album without paying aga

I recently have downloaded a few new albums from iTunes. However, after I have listened to them, I realize there are some "blank spots" in the recordings... not sure why. Can I "re-download" the album/music again with paying again?
Thanks!

The advice you provided me helped download songs from the album that failed to download the first time. However, there are songs that I originally downloaded that have blank spots in the song... How can I re-download songs that have already been downloaded so they are "clean" .. i.e. the play straight through without blank spots in them. Can I do this without re-paying?
Thank You

HT1725 I downloaded an album and all of the tracks will play about 3/4 of the song then stop and play the next song. I went to itunes store and it said the songs fully downloaded. So how do I get the full song into my library?

I downloaded an album and all of the tracks will play about 3/4 of the song then stop and play the next song. I went to itunes store and it said the songs fully downloaded. So how do I get the full song into my library?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

HT1725 I downloaded a full cd album from iTunes it said it had been downloaded but when I listened to them it only played a small part of each song then it stopped. What do i do? I don't want to have to download them again. Thanks

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