HT1725 I forgot the answers to the question on verification

Anyone can answer my concern?

If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

Similar Messages

  • I forgot my answers of security questions and not appear the option to reset these questions! what should I do?

    I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?

    If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
    http://support.apple.com/kb/he57
    In the US it's 1-800-275-2273
    Let us know!

  • I forgot my answers of security questions when i select (send a mail to reset my security questions) the mail wont received to my mail box?

    i forgot my answers of security questions when i select (send a mail to reset my security questions) the mail wont received to my mail box?

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699

  • I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?

    I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?

    Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
    You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
    If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response.

  • HT1725 How to reset security questions if I forgot original answers to security questions

    How to reset security questions if I forgot original answers to security questions?

    @ haiduc - 
    1. Starting a new query ..
    Select appropriate Board (Selecting 'E series and communicators' as far as the device goes..but more apt will be the 'Hardware' Board under 'Tips and Troubleshooting' in this particular case..) and then select 'New Message' ..
    2. The security code needs to be reset to the default 12345 which can only be done by Nokia Care in your region. A proof of ownership (Bill / Invoice) may be asked.
     Moderator's note: We amended the title of this post as we moved it to the most appropriate board.
    Attachments:
    Capture1.JPG ‏34 KB

  • HT201303 i forgot my answers of security question what should i do ????

    Hello,
    i forgot my answers of security question of me, i want to reset the question or send my answers to my email. i dont know how does it happen but im so upset for that.
    need ur help plz thank u
    regards,
    Lolo alshareef

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • I forgot to answer two security questions, and I can not make purchases in app store

    I forgot to answer two security questions, and I can not make purchases in app store

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do

    Dear Sir.
    Iam facing a problem that I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do.
    If is possible to Solve this prob as soon as possible.
    Thank You

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT204053 I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

    Please someone help
    I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

    You'll have to reset them.  Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right.  This will send a reset email to your rescue email address.
    If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html.

  • I forgot my answers to securty questions how can i change them?

    i forgot my answers to securty questions how can i change them?

    Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
    You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
    If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response.

  • Forgot my answers to security questions and also Forgot Email Alternative

    Forgot my answers to security questions and also Forgot Email Alternative

    See the "more like this" section on the right side of this page, or do a simple forum or Google search as your question has been asked and answered hundreds of times already on these forums the past few years.

  • I forgot my answer for my questions

    I now 20 and I forgot my answer to my question and what I do?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (85427)

  • I need forgot my answer your security questions

    i deposit 25$ egift itunes walmart store ! i buy gems of game not complete . need answer !  i need forgot my answer your security questions
    please !

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96447)

  • Forgot my answer in security question..how can i retrieve

    forgot my answer in security question..how can i retrieve

    The easiest way is to call Apple Technical Support.
    http://support.apple.com/kb/HE57

  • HT1725 I forgot the answers for my security questions. How can I have it back?

    I forgot the answers for my security questions. How can I have it back?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • I forgot the questions to my apple id... Please help!!

    How can i recover the answers of mu apple id security of i forgot them!

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

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