HT1725 I have a song that didnt completly download, but when I check for available downloads it says all songs are downloaded but they are not. What should I do

I have a song that didnt completly download, but when I checked for available downloads it says all songs are downloaded. When I close Itunes and reopen it still dosent complete the download what should I do

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library (if it's still in there then iTunes won't let you re-download it) and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

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HT1338 I am running mac OSX 10.5.8 and have bought a new iphone 5. Not able to sync my phone or connect to itunes. it requests 10.7. however when i check for software upgrade it says all upto date. How do i upgrade MAC OSX to 10.6.8??

How can i upgrade OSX 10.5.8 to OSX 10.6.8?

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I have an iPod touch 2g running on iOS 4.2.1. Whenever I download an up like iBooks it says that I need to upgrade to 4.3.. But when I check on iTunes 11 it says that my iOS is the latest.. Ideas?

I have an iPod touch 2g running on iOS 4.2.1. Whenever I download an up like iBooks it says that I need to upgrade to 4.3.. But when I check on iTunes 11 it says that my iOS is the latest.. Ideas?

The 2G iPod can only go as high as iOS 4.2.1. If you want apps that require an iOS higher than 4.2.1 you need a newer model iPod.

My MacKeeper says iPhoto is out of date. When I try to update the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the software is up to date. How do I solve this problem??

My MacKeeper says iPhoto is out of date. When I try to update it, the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the OS software is up to date. How do I solve this problem??

1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
https://discussions.apple.com/docs/DOC-3691
2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto)

I have ios 5.1.1 and when I check for updates the phone says there are no updates

i have ios 5.1.1 and when I check for updates the phone says there are no updates

Go to Settings > General > Software Update and see if you can update it over the air.

I downloaded a song yesterday and when i go to play it i only get the first four or five seconds, then it quits. When I check for available downloads, Apple says all songs have been downloaded to this computer.This last purchase didn't download.

I downloaded a song yesterday, April 6th. It didn't download successfully, but Apple or i-tunes said it has been downloadd to my computer. Well it hasn't. I only get the first 4 or 5 seconds when i try to play it. i don't want to pay for it again. What should I do?

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

How do I update my software, currently on10.6.8 but when I check for new software I'm told that I'm up to date

Hi,
I want to update my software, in order to buy Numbers, which requires 10.7. However, when I check for updates I'm told I'm up to date although I see I only have 10.6.8
Help.
Thanks in advance

You are upto date for 10.6 = Snow Leopard...
The next OS X = Mountain Lion = 10.8 which is a paid Upgrade...
Upgrade to Mountain Lion

I have 738 songs in a playlist that I want to put on my phone. When I check off the playlist it says 749 songs will be added? Help please

I made sure nothing else is checked but that playlist so I really don't know why more songs are going to be added than what it's suppose to be.

Weirdest problem!!!!! Just a random song was being synced to it. I found it and deleted it off the main music library and it the problem was solved.

My iphone is synced and backed up with another computer which is now broken... and i have synced it with a new one but when i want to do anything itunes says all data will be erased and replaced with the current itunes library?what do i do?

my iphone is synced and backed up with another computer which is now broken...i have synced it with my new computer but it hasnt transfered anything over to itunes and when i try to add anything to my iphone it says all data will be erased and replaced with the current itunes? i dont want to lose all my apps and music.... i dont know how to go around this problem? i want to back it all up and sync it properly to my new computer so that is now my main computer , so i can add ring tones and music etc with out it erasing everything ive got. any answers would be great and muchly appreciated. thanks, im not sure what operating system my iphone has either.....

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup.

I have installed itunes 10.7 several times. All goes well. After reboot, I go into itunes and check for updates and it says I need to download the update 10.7! (And so cant sync with my Iphone)

I have installed itunes 10.7 several times, all goes well. After reeboot, I go to check for updates and it still wants to update to version 10.7! I cant sync to my iphone4 because I get an error message saying I need version 10.6.3 or later. Help

Thank you for getting me started on the track by mentioning "Revo" Uninstaller. The results of "Revo" spoke volumns on why a successful install of ITunes is so difficult to achieve. It is the evil "BONJOUR".
I then tripped upon the following site by Apple and the detailed directions (I read, printed, re-read and followed the instructions. It was intense) brought a successful ITunes, Quick Time and the lovely Bonjour home. Thank you for the start JD42.
http://support.apple.com/kb/HT1923

How do I install the newest version of itunes? It says that i need the latest version of mac osx but when i check for downloads i get nothing.

My Mac will not let me download any new updates. I have Mac OS X Version 10.4.11, and I cannot download any new updates. This disables me to update Itunes which is the problem in the first place. How would I fix this?

Welcome to Apple Support Communities
iTunes in Mac OS X Tiger is outdated. Open  > Software Update to install the latest iTunes version for Tiger.
If you need iTunes 10.7 or a newer version, you have to upgrade to Mac OS X Snow Leopard. First, check that your Mac is supported > http://support.apple.com/kb/sp575 If it is, buy Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After buying Snow Leopard, make a backup of your data, insert the DVD and upgrade to Snow Leopard. After upgrading, open  > Software Update, and install the latest Snow Leopard version. Finally, run Software Update again to install iTunes 11.0.4. If you want to install iTunes 10.7 instead, download it from the Apple website > http://support.apple.com/kb/dl1576

I can't remove this screen on Icloud setting that keeps asking me to input password. but when i input my password, it keep saying it is wrong password. but i can't reset password eithe

how to reset my icloud password ? this screen keeps pop up on my iphone5 to ask me to inout password for icloud, Eventhough i am sure i have inputted the corret password, its still said it is wrong, my scrren is locked, and i cant get to my menu page

Hi...
Resetting your iCloud (Apple ID) password may work > Apple ID: "This Apple ID has been disabled for security reasons" alert appears

HT4623 My I pad has iOS 5.1.1 installed. When i check for an update it says that 5.1.1 is the up to date version and will not allow me to install a later version.

I am not able to update the iOS on my i pad.

Hi,
The original iPad is limited to iOS 5.1.1 - where you are right now. This means you cannot get any further version of iOS. This is due to this not having enough power or memory. All other iPads and iPad Minis can get up to the current iOS 7.0.4.
Hope this helps!

I have purchased a song that never completed downloading. I need help accessing song although still shows purchased?

I have purchased a song that never completed the download. Song now says purchased but can't get it and isn't in library. How can I access the song?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1725 I have a song that didnt completly download, but when I check for available downloads it says all songs are downloaded but they are not. What should I do

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