HT1725 I have forgotten my answers for a download

Every time I Try to buy something I have to answer questions but I do not remember my answers

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Similar Messages

  • I have forgotten my answers for my security questions. What can i do?

    I have forgotten my answers for the security questions. What can I do? Help, please!

    If you can, get a rescue email according to http://support.apple.com/kb/HT5312.  If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store

  • I have forgotten my answers for my iTunes security questions.  What do I do?

    I have forgotten my security questions for my iTunes account.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • HT2736 What if I have forgotten my answers for the questions

    I forgot my answer for my questions

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I have forgotten my answers of security question

    I have forgotten my answer for my security question, I tried to go on dicussion.apple.com look at all the question for this discussion/solutions I'm starting to get angry I just brought a 15 dollar gift card and now I can't use it

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

    I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

    In this case you won't be able to do that?

  • How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account

    How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account? Please assist.

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
    Thanks.

  • I am trying to purchase apps for my new iPad but cannot do so without answering my security questions, which I have forgotten the answers to. Help!

    I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!

    Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.

  • I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

    I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I have forgotten my password for the orange webmail and I do not how to reset

    i have forgotten my password for the orange webmail  and I  do not how to reset

    Try forgotten your password? on login form http://email.orange.co.uk/ .

  • HT4798 I have forgotten my password for mountain os. I have followed the instructions about going to "User group" and enetering my apple ID. It doesn't work. Can anyone help me? Thank you.

    I have forgotten my password for mountain os. I have followed the instructions about going to "User group" and enetering my apple ID. It doesn't work. Can anyone help me? Thank you.

    Welcome to the Apple Support Communities
    https://discussions.apple.com/docs/DOC-4101

  • HT201363 l have forgotten the answers to the securit questione

    Hi my name is pouria my apple id ******* l have forgotten the answers to the securit questione and there is no rescue email  security questions Please connect me to the security department
    Security is a security section to connect me please help me reast my question securety. Tnq
    <Personal Information Edited by Host>

    Hi pooria.hooriyoo,
    Welcome to the Support Communities!   The link below will help you get in contact with our Apple ID account security team to help resolve your issue:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    - Judy

  • Okay, so I have forgotten the answers to my security questions

    I have forgotten the answers to my security questions! Now,  I can't make purchases in the App Store. How do I recover my answers, so I can then change them!!

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96191)

  • HT1620 I have forgotten my passcode for my iPad what can I do?

    I have forgotten my passcode for my iPad.  I have managed to resotre my iPad but I am now back to "enter passcode". How do i find it?.

    http://support.apple.com/kb/HT1212

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