HT1725 I only got part of a song I paid for

I purchased a song and when I played it back it was incomplete. What can I do about this?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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TS1424 I only got part of a song, how do I get the whole song?

I bought a song and only got part of it, how do I get the entire song?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

How come itunes only downloaded part of a song?

I bought a a couple of albums off of itunes and on one song (that i know of) on each album only plays part of the song. For example: if you have a 3:45 song it will only play 2:35 of the song and then it cuts off and moves onto the next song on the album. Can anybody help with this problem. I want my moneys worth. Thanks.

Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

TS1424 itunes only downloaded part of a song I purchased. How do I correct that?

itunes only downloaded part of a song I purchased. How do I fix it or get a refund?

Other people have been having similar problems with songs for a few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

My iPhone 4S is only playing part of a song and then stops, sometimes plays whole song but for the most part it just stops randomly

My iPhone 4S is only playing part of a song and then stops, sometimes plays whole song but for the most part it just stops randomly

Now it's Wednesday (2 days since I originally posted) & my iPhone appears to have finally restored all my apps, but it still says it's restoring from iCloud backup. If all my apps are restored, what else could it be restoring? IS it actually restoring anything at this point, or is it still in 'glitch' mode??? I've tried turning it off & back on & it continues to say that it's restoring.

Any idea why itunes is only downloading part of each song I purchase?

Any idea why itunes is only downloading part of each song I purchase?

Not really, a bug I suspect...
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT201272 Hi i have baught the audiobook Fasanjägarna. But i have only got Part 2.

Hi
Hi i have baught the audiobook Fasanjägarna. But i have only got Part 2.
Can you please help me so I can get part 1 to.
Fakturerad till:
Jenny Allert
Södra Cloettavägen
SWE
Beställnings-ID: MH*****JBH
Kvittodatum: 07/10/13
Totalsumma: 328,00 kr
Fakturerad till: Visa .... ****
Objekt
Artist/Utvecklare
Typ
Pris/enhet
Inspirationskort Livskonstnär, v1.3 (4+)
Skriv recension Rapportera problem
Kreativ Insikt Sverige AB
App
49,00 kr
Fasanjägarna [Pheasant Hunters] (Unabridged)
Skriv recension Rapportera problem
Jussi Adler-Olsen, Leif Jacobsen (translator)
Ljudbok
279,00 kr
Best regards
Jenny Allert Ström
<Edited By Host>

It's not still downloading on your iPod e.g. it's not in the Downloads tab in the iTunes store app ? If not then try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading), so you may want to copy it to your computer's iTunes via File > Devices > Transfer Purchases so that you can take a backup copy of it - it should copy over to the Books part of your iTunes library.

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1325 Just brought the MacPro and first time using iTune and Yes I authorized the computer. But for a few purchased songs, only 30 seconds of the song plays and for one song off an album, a pop comes up saying I need to authorized the computer, but it is

Just brought the MacPro and first time using iTune and Yes I authorized the computer. But for a few purchased songs, only 30 seconds of the song plays and for one song off an album, a pop comes up saying I need to authorized the computer, but I do this and it says it is authorized already. I click on the song to play it and this process repeat (saying it is not authorized, then saying it is already authorized)

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I bought a Elements 12 Software bundle 3 weeks ago. How do I redeem the other part of the product I paid for?

I bought a Elements 12 Software bundle 3 weeks ago. How do I redeem the other part of the product I paid for?
I bought a Elements 12 Software bundle 3 weeks ago.But I only redeemed,'Premier Elements' with the code it gave and had a separate code for Elements 12 , wich I wrote down but did not use at that time. Now I have made space on the PC, I want to download the Elements 12 part of my bundle but its proving impossible. How do I redeem the other part of the product I paid for? The serial number retrieval code, from the card I bought comes up as Invalid now.

Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

TS1389 I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

Delete and redownload them if doing so is free in your country.
(83692)

I purchased an album and all of it downloaded except for one song. after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?

i purchased an album and all of it downloaded except for one song. after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?
oh the error msg error= -100000

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT201272 Itunes is a ripoff I am missing songs i paid for

missing songs i paid for

I have been plaged by this for months!!! and nothing worked for me until...
Solution:
plug your phone in and in itunes "remove all music and podcasts" or "unsync" all your audio from your phone. I did this by unchecking the box that said "sync selected songs" so it was like I didn't want any music on my phone.
sync it
now go back and check the stuff you want in your phone and vwala it should re-sync all your old music back to your device.
I hope this works for you like it did for me.

Song is paid for yet message reads "your computer is not authorized to play this song"

song is paid for yet message reads "your computer is not authorized to play this song"

Hi bboywerx,
For that message you would want to try authorizing your computer again:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
To authorize a computer using your Apple ID
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
Cheers!
- Ari

HT203200 how can I get the songs I paid for when I paid for a whole album and only got part of it

Today I purchased Rick Dankos album but some songs were left out how can I get the music I paid for ?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT1725 I only got part of a song I paid for

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